Amazon WorkSpaces

RATING:

4.3

(31)

About Amazon WorkSpaces

Amazon WorkSpaces is a cloud-based solution which enables businesses to provision virtual Microsoft Windows or Amazon Linux desktops, allowing end-users to remotely access documents, applications and resources via multiple devices. Employees can also personalize the WorkSpace settings with various options such as wallpaper, icons and shortcuts. The application utilizes streaming protocols, letting professionals analyze the hosted desktop, network and device in order to determine compression/decompression algorithms for transmitting media. Deployed within Amazon Virtual Private Network (VPC), it allows administrators to encrypt documents and set up restrictions for accessing resources within a network. It integrates with Microsoft Active Directory and RADIUS se...

Amazon WorkSpaces Pricing

Amazon WorkSpaces is available at pay-per-usage model and charges are region and bundle specific. It also offers a free tier with 80 GB Root and 50GB User volumes. Linux bundle: • Value: $21/month or $7.25/month + $0.17/hour • Standard: $29/month or $7.25/month + $0.26/hour • Performance: $41/month or $7.25/month + $0.43/hour • Power: $66/month or $7.25/month + $0.64/hour • PowerPro: $123/month or $7.25/month + $1.49/hour Windows bundle: • Value: $25/month or $7.25/month + $0.22/hour • Standard: $33/month or $7.25/month + $0.30/hour • Performance: $45/month or $7.25/month + $0.47/hour • Power: $70/month or $7.25/month + $0.68/hour • PowerPro: $127/month or $7.25/month + $1.53/hour Windows bundle-Bring Your Own License: • Value: $21/month or $7.25/month + $0.17/hour • Standard: $29/month or $7.25/month + $0.26/hour • Performance: $41/month or $7.25/month + $0.43/hour • Power: $66/month or $7.25/month + $0.64/hour • PowerPro: $123/month or $7.25/month + $1.49/hour

Free trial: 

Available

Free version: 

Available

Amazon WorkSpaces configuration settings
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Amazon WorkSpaces Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Amazon WorkSpaces

1 - 5 of 30 Reviews

Justin

Computer Software, 201 - 500 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed November 2021

Amazon WorkSpaces Review

User Profile

Shawn

Verified reviewer

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2022

Great product for RDP Sessions

Very positive, can be a bit tricky to understand all the layers.

PROS

Ability to use for remote work and security.

CONS

Tech support via Amazon is lacking. We use CDW for 3rd party support.

Reason for choosing Amazon WorkSpaces

Broader network options and resources.

Sandeep

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2021

Best Remote Desktop management tool

Overall its the best that runs smoothly without having consuming too much of RAM. It is must have tool especially during this work from home period. It works seamlessly in day to day usage.

PROS

It is easy to use. It has clean and simple user interface. It works on almost every desktop operating system. We can access it from anywhere with ease. It has two step verification system that allows us to safely login without the fear of getting hacked. Verification is always sent to mail every time we login so that its safe and at the same easy to use. It doesn't take up so much memory while running.

CONS

It doesn't work properly with slow internet connection. It gets disconnected automatically sometimes when there is even slight fluctuations in internet. Sometimes the verification mail doesn't get sent when we try to login. macOS client is slow compared to windows client.

Dave

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2023

Buggy client software that frequently and intermittently fails to connect

Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)

PROS

If it worked as it's supposed to it would be a great way to provide a remote desktop for external contractors such as myself. It's a pity it doesn't work reliably

CONS

The AWS Workspaces client is buggy, it frequently and intermittently fails to connect, or will connect but instead of showing the desktop shows a white screen the size of the remote desktop, my client has had a call logged with AWS for months to fix this issue, and despite 2-3 client versions being released this issue continues to plague their service.

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

amazon work space similar to horizon or vdi

ease to use decreases patching and upgrades on infra

PROS

easy to use no infrastructure necessary.no need of purchase of hardware no need to rack and stack windows vmware license storage every thing will be taken care by amazon

CONS

support .we will not have direct contact need to schedule a meeting for troubleshooting issues

Reason for choosing Amazon WorkSpaces

vm vdi ,citrix,horizon