Overall the experience is positive and it is a great solution for businesses looking to provide desktops to employees who do not need a lot of horse power.

It is easily extensible and there are no asset costs related to it. It is easy to spin up and spin down new machines. All of the CPU/Memory is dedicated and not shared.

It is difficult to configure individual machines easily for different needs. For example, increasing the memory on one machine requires numerous changes and must be done through Evolve IP

i like being able to access from phone, ipad, home pc, work pc, and pretty much anywhere im at. if an issues comes up i can always log in really quick to address it.

its in the cloud so desktop can be accessed anywhere.

the desktop can be accessed anywhere so i never have the im not by my computer excuse anymore

Ability to monitor call volume and get reports on demand is easy

recent software changes have made making changes to our account relatively impossible without calling tech support

Ease or use no matter where we are at. Also cuts down on hardware cost since we wont have to replace Pc's or laptops as much since most of the power is in the cloud.

i like the mobility of it. No matter where we are, as long as we have internet access, we can get to our work space and get things done.

once per day the Daas will freeze for 30 seconds or so. doesnt bother me but my users complain about it. Also there are times when it may be sluggish but not normally.

DAAS provides a reliable and convenient desktop service

DaaS provides a Reliable and fully functional desktop solution that is easy to maintain

Nothing - We use it daily and are signed up for a multi year contract