About Skedda

Skedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the management of ‘space’. Skedda is suitable for venues with meeting rooms, coworking spaces, community facilities, classrooms, studios, sports courts or any other bookable space.

Skedda is mobile-friendly and highly customizable with venues able to dictate pricing, booking conditions and exceptions, space sharing rules and much more. As Skedda is an officially-verified Stripe partner, venues are also able to take secure online payments upfront or using Skedda’s unique book now, pay later module.

Alongside a host of impressive features such as iCal integration and brand coloring, Skedda integrates with Zapier, a...


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157 Reviews of Skedda

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(109)

109

4 stars

(23)

23

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 157 results

March 2017

Paul

Verified Reviewer

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Simple interface, intuitive to use, flexible under the hood and great support.

We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!

Pros

Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.

Cons

Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.

August 2020

Brian from Pro-Audio Workshop

Company Size: 1 employee

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.

I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!

Pros

There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!

Cons

It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!! After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!

Reasons for Switching to Skedda

Other apps were missing the clean, intuitive customer interface and features that I needed.

May 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2021

Bare Bones Functionality -- Integrations come with an Added Expense

I vetted several solutions to office-sharing/conference room booking. Skedda was not the worst of the bunch. The UI seems dated and not very well developed. I wish the integration came native (not having to go through Zapier).

Pros

Pricing does not differentiate between "rooms" or "desks" -- just total number of assets. Some other competitors have different pricing tiers depending on the type. The web UI is pretty easy to navigate. If you can use Outlook calendar (or something similar), your users should have no issues. There appears to be a mobile app supporting both IOS and Android

Cons

Pricing is a little cryptic when you want to see "premium" pricing. The integrations with other apps (such as O365, etc.) comes with an added cost of $19 per month.

December 2018

Satoko from LNG Contractor

Company Size: 201-500 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Customer support

1.0

Functionality

1.0

December 2018

No customer service

They provided no customer service when I had trouble with the system. Automatic reply said that they will come back after 1 hour, but they didn't. So I ask the status. Message was seen but no reply.

Pros

Great system which can use for fee with some limitation.

Cons

They change the system without notification.

Response from Skedda

Replied December 2018

Hi Satoko, Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below. We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you. News about system changes are published in-app and at https://updates.skedda.com. Please feel free to reach out to us at info@skedda.com if you have additional feedback. We wish you all the best for the start of 2019! Thanks, Sam at Skedda Email 24/5/2017: 3h 22m Email 18/7/2018: 51m In-app message 10/7/2018: 17m Email 20/12/2018: 47m In-app message 20/12/2018: 2h 43m

April 2021

Becky from Invisible Circus

Company Size: 2-10 employees

Industry: Performing Arts

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

5 Star Customer Service & Practical Set-Up Tools

Overall it's the customer service that have stood out! The team, especially [SENSITIVE CONTENT HIDDEN], have been amazingly supportive! Checking in when they knew we were launching the system, on hand to help with any problems / when things needed explaining to me, helping us make the most of what Skedda had to offer in order to meet our needs AND help with that to work with our budget... Brilliant, lovely customer service! AND a useful, practical product!

Pros

The rules that could be changed down to very specific details to really make the system work according to our own (very particular!) needs. The User Tags / Labels come in very useful! As do the way members can sign up, admins can also do bookings for members (or to block out spaces if they are unavailable for any reason)... It is easy to integrate into our website and to set up online payments. Compared to lots of other options I looked into, Skedda ticks the most boxes for what we needed!

Cons

I suppose the way 'spaces' work, but this is something we were still able to work around, with thanks to the great support from the Skedda team. We would like for there to be an option for a member to book 1 space and pay a different price depending on the booking is for 1 person, or up to 4 people... (But this hasn't been an easy thing to set up with any other booking system unless it's a bespoke booking system built especially... but that's far beyond our budget).

Reasons for Switching to Skedda

We needed the whole system to be more user friendly for our members (and admin), to make the finance side of things clearer for accounting (Stripe is great to work with), for the calendar and availability to be clearer for all who use the system, to charge different amounts depending on the amount of people using a space, while still being able to block out that space whether it has been booked for 1 or 4 people...