This software is a great tool to help you serve your clients.

This system was brought in to replace our old paper style medical records. It has been a huge improvement for our business, allowing us to be more detailed, more accurate, and more profitable.

The customer support over the last several years has been terrible.

We have had trouble with avimark making other programs so they don't work.

I love the integration of my lab and prescriptions.

So easy to use, great to learn on, great for first time users. Love how there are so many ways to do different tasks, makes it even easier.

I have been using it for over 18 years at 2 different practices. It is very user friendly and having to use Tech support is very helpful.

Our overall experience with AVImark is that it is a top notch company, has amazing reviews and does everything we need it to and more.

Despite its shortcomings, though, it's a powerful line-of-business solution for veterinarians, with excellent customer service and support.

Most staff pick it up easily when trained. Customer service is great, anytime I have needed help response time has been great and they are able to navigate me through the process, very friendly.

AviMark's customer reports are absolute nonsense and their chat function for support is horrendous.

Super easy to use, easy to navigate, integrates well with other programs, great customer service, affordable.

This is a great product with good functionality across the board.

Pricing is very fair and I like that we can install the software on multiple laptops without having to involve tech support.

Over all a great program, fast and reliable tech support, able to interfere with lab software, user friendly and easy to learn.

Avimark is user friendly. I like the ability to view the patient's record easily, I can narrow the record down into specific catergories (ie. RXs, Labs, Diet, Vaccines, etc).

Some simple things are missing- for example in the appointment book you can block off weekly, monthly, or the first and third week of the month, but not every second week.

It truly helps you provide better care of your patient and better service to your clients.

Color codes for reminders/ call backs is super helpful.

Integration of Avimark is pretty straight forward. We use Idexx lab services and they mesh well together.

The information search has a significant learning curve but is a great tool once you know how to use it. Report features are great.

I do like it's compatibility with CareCredit. It has great search capability.

User friendly, easy to navigate. Love this software, very easy.

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

I love how easily it integrates with our lab machines and our online pharmacy. I love the functionality of being able to have discharge sheets pre programed into it and pre programed drug labels.

Ease of access for all aspects- financial settings, medical records, appointments, access to analytics. Customer service is superb.

It has limited functionality. You are forced to pay for annual support because information searches require coding.

The product is user friendly. When training new employees the tech support is also great.

Great modules for scheduling and boarding , so easy to use and navigate.

The training that we paid for to go paperless for almost useless for the money we paid. We call in to support know with questions and were told it was set up wrong in different sections.

I was trained on the software for literally a day and had it down. Like I said I love this software.

The one complaint I do have regarding the software is that there is no warning when another user is trying to schedule an appointment slot so there are times that they get double booked.

They'd fix the issue for the day, maybe and then the problems would arrive again.

Sometimes things are changed without a reason and it takes months for the bad change to be acknowledged and returned to normal function.

I love the customer support and the on-line tutorials. I don't think the program is necessary intuitive, but easy to maneuver once training has taken place.

It is very close to being irreplaceable. The SOAP is currently easy to use and friendly to look at.

It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners. One of the best things - the reminders you send to your clients about their pets' needs.

The team at Digitail are friendly and responsive, which has a single doctor practice is extremely helpful.

They also weren't able to access our server and had limited capabilities once they logged on to our system. It's just been incredibly frustrating all around.

I didn’t identified, the team helped us every time we had problems or questions.

Very user friendly, easy to use and accessible for everywhere you have a connection to internet.

After adopting Digitail, I could concentrate more on treatment rather than losing time on different areas.

User friendly solution for both vets and pet owners.

The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients.

Thus, we have been transitioning from paper to digital, and the guidance from Digitail has been useful and supportive. Thank you, [SENSITIVE CONTENT], for all your training and patience.

The only minor thing that i hate is the fact that when i search for something i don t find the price regarding the product.

All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years.

Sebastian is hands on and consistently gives amazing support, and is extremely patient and dedicated to the software and its constant improvement.

Digitail help to better organise and run my daily practice. Pet parents follows their fur babies pet record better using a well deserved tool for this era.

Also, they provide great customer support, the entire team from Digitail is always ready to help.

Pet parents were more trustful and they are always at ease interacting with their vet. Developers are always helpful and provide monthly upgrade to the interface and options, which is great.

Easy to use, intuitive, easy to acces from anyware.

Super great customer support, the software was a good addition to our practice, helps me and my collegues.

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward.

We didnt receive any proper training and had a  hell of a time figuring it out. SENSITIVE CONTENT] did try but seems her hands are full.

The support at digitail is amazing. The SMS reminders work perfectly here in australia (unlike other solutions I looked at) and the SMS rates are super reasonable (by far the best value I found).

US Dollar

AVImark is a veterinary practice management software designed for veterinarian professionals and veterinary hospitals of all sizes that offers appointment booking, patient records, prescription plans, inventory management, purchase order management, patient reminders, veterinary diagnostics and treatment management functionalities within one suite. The solution is available both in cloud-based and on-premise deployment options.

AVImark offers appointment management and appointment scheduling features, which allow veterinary practice staff to plan their appointments based on their availability. When an appointment is confirmed, it reflects in the practitioner calendar. The solution also aids client communication and customer service by sending automated email and text message reminders to the pet owner prior to their appointments.

AVImark offers SOAP notes and electronic medical records which allow vets to track problems, view a patient's medical history, access test results and prepare treatment plans based on the condition of the animal. AVImark also offers paperless patient estimates so that users can estimate the cost of treatment before starting the process.

The AVImark app offers integration with multiple lab machines such as Abaxis, Antech, Forcyte, Hemagen, Hemavet, Heska, Idexx and Scil, which allows practitioners to import data directly from these devices. The platform offers technical support via live chat, request forms and remote sessions.


LongDescription

Treatment Planning

Whiteboard

Patient Records Management

Purchase Order Management

Customizable Reports

Activity Tracking

SMS Messaging

Electronic Signature

Confirmation/Reminders

Invoice Management

Communication Management

Customer Database

Inventory Tracking

Imaging and X-rays

Email Reminders

Activity Dashboard

Reporting & Statistics

Reminders

Prescription Processing

Estimating

Billing & Invoicing

SOAP notes

Stock Management

Appointment Management

Records Management

Secure Data Storage

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Windows 7

Windows Vista

Windows XP

Windows 2000

Windows 8

Windows 10

Please contact Covetrus Software Services for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Covetrus Avimark

In Person

Live Online

Webinars

Documentation

Videos

Digitail is the fastest-growing Veterinary Management Software for expanding veterinary practices. We support practices to optimize their operations by leveraging technology and AI. Coupled with our intuitive interface, we offer unlimited training and 24/7 human support. Trusted by 100s of practices, including renowned animal hospitals and independent clinics, Digitail turns daily tasks into seamless processes, increases client compliance, and facilitates effective multi-channel communication. 

Get on board with Digitail - an all-in-one solution created by vets for vets, promising to transform your practice while you focus on providing personalized care to your clients.

Electronic Payments

Payment Processing

Document Storage

Charting

Calendar Management

Telemedicine

Template Management

Data Import/Export

Accounting

Self Service Portal

Client Portal

Workflow Management

Alerts/Notifications

Customizable Templates

Accounting Integration

Client Management

Check-in/Check-out

Status Tracking

Automated Scheduling

Task Scheduling

Patient Intake

EMR/EHR

Historical Reporting

E-Prescribing

Medical Billing

Patient Portal

Live Chat

Web browser (OS agnostic)

$119 per vet per month billed yearly or $149 per vet per month billed monthly for MOBILE VETS version
$240 per vet per month billed yearly or $300 per vet per month billed monthly for BRICK & MORTAR version

Covetrus Avimark vs Digitail

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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