About Digitail

Digitail is a cloud-based customer relationship management (CRM) solution designed for veterinary clinics. The solution helps with staff and client communication, billing and invoicing, lead tracking, appointment management, patient management and inventory management.

Digitail’s contact management feature enables clinics to create and maintain a database of their staff and patients records. Records can include information such as personal details, pet name and breed type, medical history, scheduled checkups and more. A timeline feature lets staff members see scheduled appointments, reminders and upcoming events.

Clinics can create mandatory follow up schedules which can include regular checkups, vaccinations and more. These schedules can be cus...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of Digitail

Average User Ratings

Overall

4.96 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

March 2019

George Andrei from Kiraluk Veterinary

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

The digital age for pets

It's more easy to appoint people and manage many doctors and appointments at once. It's more easy remind people about their animal's needs without being too invasive. More easy to track an animal and have a full history

Pros

When a costumer is thinking about his pet he posts on Facebook, when he takes a few photos of his pet he posts them on Instagram, but when it comes to his health and wellness he only has a health book. Digitail makes the animal's health easy to manage from your phone. Not only that but for vets makes the connection to the owner more easy and personal without having to sacrifice time. Easy to use tailored for vets needs.

Cons

Not many, every Vet has his way so that's why it's hard to find middle ground. Something to look forward

March 2019

Oana from S.c. Arena Vet Clinic

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great features,amazing interface, easy to use

Great communication with owners, less time explaining the recommendations, because they can read the consultation report, plus we get a lot of appreciation from owners who receive constant reminders on when to deworm or vaccinate next, without them having to keep track of routine visits.

Pros

It has a very user-friendly interface, it doesn't take long to access or fill in patient files and you can keep a record of every visit with every detail. Plus you can send the consultation report via e-mail for the owner or print it and hand it out. Easy to keep track of the appointments plus the fact that owners can make the appointments themselves online with a personal account. Great value for money!

Cons

Nothing in particular. These is nothing i can think of .

Response from Digitail

Replied May 2019

Thank you very much for your feedback! We're happy to hear that Digitail is helpful and looking forward to seeing you again at the next conference!

March 2019

Madalina from Tetravet

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2019

Good

My overall experience with this software is a good one. It is highly usefull and makes registrations and patients sheets easier to work with.

Pros

The software is good and is highly usefull when it comes to the patients database. You can easily find medical examination reports for all kind of exams, also the calendar is an added value since it can automatically send reminders all used to create personalised messages for the owners. Technical support was always friendly and eager to help.

Cons

The administration part should be worked a little more since there are still some things that are not presented clearly enough. I found out that the software may encounter issues depending on your laptop or cash register, but tech-support will answer and address the issues you are encountering and provide solutions to resolve the problems.

December 2017

Georgiana from Hemopet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Easy to use. It helps both the veterinarian and the owner

Pros

Intuitive. It is very easy to keep up with a patient's evolution by looking for his history in digitail. It also helps the owner to always have access to information about his pet's health

Cons

It would be great if the program would work a little bit faster. Nothing else to add as a con.

November 2018

Raluca from Medviovet

Company Size: 2-10 employees

Industry: Veterinary

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

It's a game changer.

Replaces paper health records with a cloud based records and also reducing the time spent on filling out registries.

Pros

The fact that is very user-friendly and it is easy to use.

Cons

The fact that I didn't know earlier about the sofware,

Response from Digitail

Replied November 2018

Thank you very much for the kind words! We will pass on the information to the team!