# Covetrus Pulse vs Medallia Concierge - 2026 Comparison - Software Advice > Covetrus Pulse vs Medallia Concierge - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/za/veterinary/evetpractice-profile/vs/zingle --- [Home](https://www.softwareadvice.com/) / [Customer Communications Management Software](https://www.softwareadvice.com/customer-communications-mngt/) / Covetrus Pulse vs Medallia Concierge Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated April 30, 2026 # Covetrus Pulse vs. Medallia Concierge: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated April 30, 2026 # Covetrus Pulse vs. Medallia Concierge: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/veterinary/evetpractice-profile/) [Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/) 4.0 [(542)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) Starting Price Not provided by vendor Free trial Free version Pros: - Customer Support - Training and Learning Curve Cons: - Reporting - Client and Patient Management Who uses Covetrus Pulse Based on 542 reviews - Popular among: Small businesses - Most common industry: Health & Medicine (87%) - Top use case: Veterinary (45%) 53% of users recommend this product [](https://www.softwareadvice.com/conversational-marketing/zingle-profile/) [Medallia Concierge](https://www.softwareadvice.com/conversational-marketing/zingle-profile/) 4.5 [(117)](https://www.softwareadvice.com/conversational-marketing/zingle-profile/reviews/) Starting Price $179.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Medallia Concierge Based on 117 reviews - Popular among: Small businesses - Most common industry: Hospitality, Dining, Event & Travel (36%) - Top use cases: Customer Engagement (4%), Customer Communications Management (3%) and Customer Service (2%) 86% of users recommend this product [](https://www.softwareadvice.com/veterinary/evetpractice-profile/) Covetrus Pulse 4.0 [(542)](https://www.softwareadvice.com/veterinary/evetpractice-profile/reviews/) [](https://www.softwareadvice.com/conversational-marketing/zingle-profile/) Medallia Concierge 4.5 [(117)](https://www.softwareadvice.com/conversational-marketing/zingle-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.0 Based on 542 reviews Ease of use 4.0 Value for money 4.0 Customer support 4.3 Functionality 3.6 4.5 Based on 117 reviews Ease of use 4.5 Value for money 4.5 Customer support 4.6 Functionality 4.4 Looking for better functionality? Ask an advisor for high-rated alternatives Looking for better functionality? Ask an advisor for high-rated alternatives Looking for better functionality? Ask an advisor for high-rated alternatives ## User interface * * * ## Key features Features selected based on 659 reviews from Customer Communications Management * * * Billing & Invoicing 3.5 Calendar Management 3.9 Client Management 3.9 Confirmations/Reminders 3.7 Imaging and X-rays 3.3 Inventory Management 3.3 Billing & Invoicing N/A Calendar Management N/A Client Management N/A Confirmations/Reminders N/A Imaging and X-rays N/A Inventory Management N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Covetrus vRxProIntegration rated 3.9 from 20 reviews ](https://www.softwareadvice.com/veterinary/prescription-management-software-profile/) [ Meta for BusinessNot enough reviews ](https://www.softwareadvice.com/social-networking/facebook-profile/) ## Reviews * * * Faith N.Practice ManagerVeterinary, 11-50 employees "It is a user friendly model, the financial reports are always accurate, the scheduling system is easy to use and customizable." Feb 16, 2026 PB Paul B.VeterinarianVeterinary, 51-200 employees "I generally find the software exhausting to use - so many mouse clicks are required to accomplish even the most simple tasks, navigating from patient file to entering charges to checking out patients is extremely inefficient." Apr 3, 2026 LM Lyn M.GMHospitality, 201-500 employees "WE have definitely benefitted though better reviews and better customer service along with targeting sales to increase revenue." Dec 8, 2021 MK Min K.Manager, customer experienceRetail, 10000+ employees "When the reviewer selected wrong area, I can’t make a change." Dec 4, 2023 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [DaySmart Vet vs Covetrus Pulse](https://www.softwareadvice.com/compare/31981-evetpractice/vs/356421-DaySmart-Vet/)[Instinct Science vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/instinct-emr/)[Shepherd vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/shepherd/)[ezyVet vs Covetrus Pulse](https://www.softwareadvice.com/veterinary/evetpractice-profile/vs/ezyvet/)