TeamViewer Software


 

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

 

TeamViewer - Contacts list
 
  • TeamViewer - Contacts list
    Contacts list
  • TeamViewer - Host
    Host
  • TeamViewer - Join meeting
    Join meeting
  • TeamViewer - Quick join
    Quick join
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

2,680 Reviews of TeamViewer

 

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Software Advice Reviews (88)
More Reviews (2,592)

Showing 1-20 of 88

Carmealy from YES Prep Public Schools
Specialty: Education
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Video Conferences and fast, simple and useful remote control

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Undoubtedly, TeamViewer has contributed to improve communication with both the work team and our customers, and it is important to highlight that aspect, since it is the greatest benefit that I have obtained with its use. Operates excellently, with acceptable membership prices. I minimize my work time, giving me the possibility to access several computers from the comfort of my office, to solve any problem. Besides the aforementioned, videoconferencing is an incredible tool, it has accompanied me to meetings organized with partners that are far from me and the simplicity of sharing documents is the best thing that could be offered to me.

Pros

TeamViewer is a software that I love, it is completely reliable and with an impactful interface, simple and very easy to understand. It offers a wide variety of possibilities, such as easily navigating with several computers at the same time through remote communication, with the included chat function, thus improving interaction and communication, all in real time and with fluency. From the beginning, it has always been an exceptional software, to understand its operation was very simple and incredibly now, to work with it in simple steps I put it to work.

Cons

It only presents a small difficulty, if the signal of the connection to the internet is not excellent, it disconnects or does not work as smoothly as expected, this makes the work difficult when I really need it. The data transfer host is exceptional and fast, however I feel that it should be improved. Of rest, in general terms it works excellently, with very complete tools and a correct functionality. So far it's the best remote connection software I've used.

Review Source
 
 

James from Hospitality Services
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Very useful when it works

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's really great to be able to help an employee without having to be there or to get a piece of information you forgot from your work computer.

Cons

The strength of your internet connection will determine if you like this product or not. But if you have a strong connection, you will be fine.

Review Source
 
 

Earl from Integrity, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Helps let our staff work off-site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

For a scattered workforce, or those working from home, it is an essential tool.

Pros

We use this all the time for our finance staff. They typically work offsite most days, but sometimes they need to cut checks in the office. One of us will set up a TeamViewer session for them and then they can do their job (we just need to load the printer paper).

Cons

I don't like this for meetings. I think there is simpler software out there. For remote desktop access, I think it is excellent.

Review Source
 
 

Maria Lenin from Dewayne Hill / Keller Williams Agent
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Remote Friendly and Work with your team easily and fast

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

TeamViewer helps us achieve our recruitment goals by easily assess applicant's computer properties and internet connection since we can see and remotekly access their deskop which is one of the major qualification needed from our applicants. Our technical team can also easily troubleshoot system problems that our agents encounter with the software that they use at work with the remote control feature.

Cons

The software's features and functionality are great. Their customer support also acts fast. I do not have any negative feedback with the software because everything works fine and fast. I have not encountered errors yet.

Review Source
 
 

Jerry from Zero Friction, LLC
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Teamviewer

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Excellent software, can have unattended remote access setup with passwords on many PCs at once. Easily can transfer files from remote PC to yours.

Cons

It can be difficult at times to get a readable view on your home screen for the remote PC if that one is using a big screen and high pixel counts.

Review Source
 
 

Adrian from mondoplomb
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

One of the best remote access apps available

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

With this application we can access remote PC's and mobiles. Also, setting up online meetings are easy to implement and run. The free version is well-suited for all non-commercial users.

Cons

All other licenses are too expensive and some options are difficult to find. Security features can provoke some nuisance from time to time.

Review Source
 
 

Igor from Autorambler
Specialty: Media
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Very good tools.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer is very fast and at the same time the video quality is very good also for very bad internet connections.The application interface works great.

Cons

There really is not much that I do not like about TeamViewer. Sometimes our users report a problem with establishing a connection, but restarting the computer solves this problem.

Review Source
 
 

jesus from Telefonica venezolana
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

inside and outside the company

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

this tool really helps those people not only to communicate or connect with another machine but also to perform remote support (which is why I consider it extraordinary) and hold meetings

Cons

In the same way they have good security mechanism, so far I have not had any inconvenience with this tool. for which I do not have inceviente

Review Source
 
 

patrick from redefined technologies
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

PC2PC not so bad but Mobile Device to Mobile Device Totally Awesome!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All in all I do love this software. Its very handy and once again, loggin into my mobile devices is just super cool!

Pros

The mobile to mobile remote software side of this program is absolutely great! I have been working with remote software for years and Ive been waiting for something to be released that would let me use my PC to connect to either my droid or apple devices. Or if I am on the go and I need to remote into a mobile device using my mobile device then that option is available also

Cons

I dont like that if TeamViewer admins suspects you of using the software for commercial use then until you get that straightened out you only get about 5 minutes of log in time before they boot you out of the free software under "suspected" commercial use. My devices join multiple networks and various domains each day. That doesnt mean other users like me are using it for commercial use!

Review Source
 
 

Katiuska from Ahold
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

TeamViewer with nice remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an excellent software that allows me to have a good quality in terms of videos, it is quite fast and its security is quite good. I have managed to get benefits since I use it and we have noticed the changes with the ease that it provides.

Cons

I do not like the design of TeamViewer, I would like to update it and add different things that make it better, such as colors more appropriate to the formal environment and that lead to a better work performance.

Review Source
 
 

Austin from Rehmann
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Easy to use and extremely functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

TeamViewer makes remote assistance extremely easy. It is quick and intuitive and one of the features that's really exciting is that it allows for remote restarts so you don't have to worry about whether or not the person you're helping is sitting in front of their computer the whole time.

Cons

There really isn't much to complain about with this product other than the fact that it's not free for business use.

Review Source
 
 

Alejandro from Telefonica Venezolana C.A.
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Remote connections with TeamViewer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's very stable, it works just fine even with slow connectivity and has a lot of functionalities that are very useful when you are working and when you stop working for the day. It's a nice platform used by many companies to have their employees work remotely or give support to other areas within the company.

Cons

The mobile app needs an upgrade since it doesn't work as well, and is very slow. The cost is something you may need to consider it's a expensive software with lots of functionalities but you may need to check if it's what you need.

Review Source
 
 

Dashen from Data Science Central
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Nice connection and stability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What I like most about TeamViewer is the file transfer, it's great that this platform works as a multi-function, so that you can access a remote connection while sending files consecutively.

Cons

Regarding TeamViewer I would like at a certain point that this platform had a better design, I mean it would actually be better if you integrate more beautiful colors and a better organization with respect to each of the sections.

Review Source
 
 

Jake from CIE Tours International
Specialty: Hospitality / Travel
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Great Free & Paid Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used TeamViewer all the time for work and personal. Although we're switching to GoverLAN TeamViewer has great features for remote controlling someones desktop while being secure at the same time.

Cons

Pretty expensive for remote desktop software. The free version is very limited and expires. Dameware even RDC (Built-into Windows) are great alternatives and are either free or lower cost.

Review Source
 
 

Miroslaw from o2
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It works very well for computers in our network and outside our network. TeamViewer is very easy to use.

Cons

I think that the manufacturer can improve technical support. Currently, it works too slowly and we get too little information about our case.

Review Source
 
 

Sharon from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Experience with remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like teamViewer since it helps me in conferences through remote access to receive positive and negative opinions from colleagues that is not present, it is a very complete and very well developed software, so that when performing some Remote access is a simple and very sophisticated way.

Cons

What I do not like about TeamViewer is that its design is very simple I would like it to be a little more creative, I have not found any detail in the software since it has helped me a lot.

Review Source
 
 

Miriam from Henkel
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

TeamViewer transactions fast and in seconds.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer offers a fast file transaction, even if the broadband connection is low, TeamViewer uses it absolutely everything to accelerate the transaction process and finish it in a matter of minutes, something really favorable for all users.

Cons

I would like the remote connection to be improved, since the quality it offers on mobile devices is very bad, and it is very difficult to offer remote support through this very bad mobility. I would like to see interest in improving the mobile App.

Review Source
 
 

Ryan from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

For troubleshooting and IT support, Teamviewer is a great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hands down the best feature of teamviewer is the unattended access feature where, if a user has stopped working for the day and the laptop is still online, IT can connect in and troubleshoot/update as needed.

Cons

Cost is a barrier that can limit small businesses from purchasing this software and the licensing costs are not inexpensive.

Review Source
 
 

Maria from Heijmans
Specialty: Construction / Contracting
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

TeamViewer is fast and functional if it is what you are looking for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The most educational and perfect that TeamViewer has is that it offers a very good quality of video and audio, if you are looking for a stable and fast platform, teamviewer is the best choice for this entire remote area.

Cons

It would be necessary to improve sections such as uploading the profile picture to the TeamViewer account, since sometimes it takes a while and then an error appears that the photo could not be uploaded, something really annoying.

Review Source
 
 

Allison from Lazard
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

TeamViewer fulfills what it promises.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer is an easy to use software, and one of the best in remote connections, this has helped me to connect remotely with my employees and offer support and even talk about business material.

Pros

What I like most about TeamViewer is that it is software that from the beginning of time has offered solidarity and speed in each remote connection, and indeed all this time has fulfilled that promise, which proves to be a reliable long-term software .

Cons

They should accommodate a couple of things, which obviously is not so much influence, but they should accommodate as soon as possible, as it is, a more attractive design and offer the customer a wider platform.

Review Source
 
 
 
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Showing 1-20 of 2,592


December 2018

December 2018

Teamviewer - excellent remote control software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Very easy to use, and excellent.

Pros

Easy to use, easy to inst struct clients on the other end to initiate the session and allow me to do Tech support on their stations. Very easy to install and download and doesn't take much disk space/resources

Cons

I couldn't figure out a way to be able to switch user (logon as admin) to some stations who don't have admin access. In this case, I really can't have the user sign on as an administrator (they aren't supposed to), but can only do limited troubleshooting on a non-admin account. If there was a way to have the user connect me and the system would allow me to switch user and do a few admin tasks, it would be 100% perfect.

Review Source: Capterra
 

Muhammad from Missouri University of Science and Technology
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Teamviewer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

there is almost no lag in operation and very convenient for daily use

Pros

User friendly and easy to connect from distance

Cons

you can see your screen in operation in the monitor connected distantly

Review Source: Capterra
 

Alek from DigiCert, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Basic Product for Remote Desktop & Screensharing

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Works well if you just need a basic screenshare and remote desktop tool to help guide end users.

Pros

I used this product a decent amount on our helpdesk team. We would utilize this when we had issues with the native RD tool or when gotomeeting or webex were having issues. It never was our team's first choice, but you are able to perform basic functions like screen share and remote controlling the end user's desktop. It worked for our purposes when we needed it.

Cons

It had a limited feature set that didn't allow us to install software or use admin rights to perform tasks.

Review Source: Capterra
 

Chamodh from Adelanka (PVT) LTD
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Recommended Software for Desktop Sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Considering all other desktop sharing software, TeamViewer is one of the easiest applications to use. I work with multiple displays when I code and this application allows me to switch between monitors or use separate windows for each screen. This can not be done using Remote Desktop for Microsoft.

Cons

I didn't find any Cons for this application. I have used this application on a daily basis to connect to my office PC to work. Only problem I have faced is the screen reducing quality automatically due to connection problems. But that's not a major issue.

Review Source: Capterra
 

Tabitha from Nami Tentou
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Just like you're really there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's such an easy interface, it feels like I'm literally on the other users computer. And the user can interact, talk, etc with me as I do work so both parties feel comfortable. I've also used it to log onto my own personal computer at home too.

Cons

Maybe a smaller download option for those who are only the receiver?

Review Source: Capterra
 

Charlotte from Staples
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2018

December 2018

Great program!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is great and easy to use. Easy access from far way!

Cons

I love this program, nothing I dislike.

Review Source: Capterra
 

Oliver from Pottery Barn
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2018

December 2018

perfect to control any computer from anywhere

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For our design department, it is important to have an assisted connection to complement team work and in many cases, when handling such complex software, help and guidance between colleagues is necessary, scheduling meetings has also been very useful.

Pros

I like to be able to easily access the remote connection to control the equipment, to have such a large community of users it is very simple that the other devices already have the software installed, the connection is relatively fast and I also find it interesting and positive. options for meetings and transfer files.

Cons

The options are very limited, it does not have options and multi-task tools to work collaboratively that includes video and chat while maintaining control of the device, it has given me the impression that the file transfer takes a longer time than expected, in the options for meeting must expand the possibilities and tools available since the offered ones are insufficient and basic.

Review Source: Capterra
 

Burt from NALIS - National Library and Informations Systems Authority of Trinidad and Tobago.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Resolving technical issues worldwide

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Teamviewer for quite a number of years to resolve:
* Technical Issues
* Perform Training
* Perform application and system Updates
* Perform Maintenance tasks

Pros

With this product I can connect to any windows based computer system and resolve almost all IT related problems remotely, update systems and perform maintenance tasks from any part of the world, once there is an internet connection.
Files can be easily transferred from host to remote machine .
Very secure as new password is regenerated every time the application opens on the host.
You can create an account for machines that you regularly connect to, and once the teamviewer agent is running, you can connect without requiring the need for teamviewer generated user id and password.

Cons

The free version has limitations, in that very often there are messages where Teamviewer suspects that it is being used for commercial and not private use. As a result I've noticed that there were failures to connect in some of these cases.

Review Source: Capterra
 

Carl from Infinite Software Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

No Frills remote support application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to use, and simple, light weight installer.

Pros

Fast connections, easy to use, and cost effective. We are still using version 12 we did not upgrade to version 14 yet. Version 12 and earlier we purchase a license, and the newer version are subscription based. It's nice that we have custom urls for clients to download our client, and install it.

Cons

The pricing model moved to subscription based. We moved from version 10 to 12, and purchase outright licenses. Now we would need to pay a monthly or annual fee. We are sticking to version 12 until it is no longer support by our client OS. There were a few instances that the agent installed on the server would change the remote access ID, which would force us to have to work with someone to find out what the new Id is.

Review Source: Capterra
 


December 2018

December 2018

The easiest remote software you can use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

If you want to have access to multiple machines with ease, forgetting the operating system, Teamviewer is the way to go. It gives businesses the ability to manage multiple computers for the IT teams. Teamviewer is also perfect for the individual who needs to remote into their computer at home for some files or remote into mom's computer to fix her email.

Cons

If you're using the free version of TeamViewer there are a few ads that you'll have to deal with.

Review Source: Capterra
 

Danielle from Digital Yell Designs
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easiest remote tool I've ever used

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

always had a positive outcome while using.

Pros

My grandmother is one of the least tech savvy people ever, and anytime she has an issue, I'm the first person she calls. Now, instead of trying to walk her through, I had her download teamviewer onto her computer and can fix her issues quickly. It's also password protected, so not anyone can just access the computer at any time.

Cons

It's a remote program, so it can be kind of laggy at times.

Review Source: Capterra
 

Denis from Arlen doo
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

great tool for supporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Teamviewer is a great tool . It helps our IT team when we have problems to solve them on our desktop from in remote mode . It save a lot time for both sites .

Cons

no negative comments for Teamviewer at all

Review Source: Capterra
 

matthew from atrenne computing solutions
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

easy access to my work PC

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

TeamViewer gives me the access I need to my work PC while at home. It gives me the ability to use the engineering tools that I don't have access to on my personal computer.

Cons

I have found that it lags from time to time, but this is probably due to my poor internet connection.

Review Source: Capterra
 

Amy from Amy's Sweet Treats
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Works Perfect

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easily share your desktop with another person.
Great for easy trouble shooting.

Cons

Just like with all share programs, the quality is dependent on internet speed.

Review Source: Capterra
 


December 2018

December 2018

Remote Support Dream

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Having done remote tech support for many years, the biggest complaint is when a user is trying to explain something on their screen, why not use team viewer to just see what they are saying.! productivity is increased by being able to quickly solve problems

Cons

I've noticed a few times when it gets laggy. i'll move the cursor on the end user's computer and i can see it jump to get there.

Review Source: Capterra
 

Matheus from JMT web solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Perfect for remote user service

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is an excellent help for customer service and support. It has highly useful tools that help in the procedures done. In addition to the tools, the program is cross-platform and this helps at the time the layman download and use the program.
The facility is also super important and helps in the general presumption of the program, in short it is an excellent program and even helps remote support.

Cons

The program in general is excellent, however I find the initial interface with a lot of information and this leaves the user a little confused. I think the initial interface on both Windows and other OSes should be more minimalist and more focused on what really matters is that the ID and remote access password.

Review Source: Capterra
 


December 2018

December 2018

Best Remote Desktop Application!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The user-interface is super friendly and easy to learn.

Cons

If the remoted computer has a dual monitor, when performing a screen recording, it can only record one monitor.

Review Source: Capterra
 

Pratik from Kagz Modern Web Development
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Teamviewer is what I use to help the entire team to edit photos before uploading on the site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Te4am support even when I am not around the organization is made easier by TeamViewer.

Pros

I like how it is easy to download, install, and start using TeamViewer. TeamViewer is the most advanced remote access platform that I have been using ever since I was in campus. Lastly, I like TeamViewer since it has some features that allow us to communicate via web conferencing.

Cons

I do not have much to say about cons, but they should improve the functionality.

Review Source: Capterra
 

Ted from self
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Great for what its meant for - and so much else

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I am a personal user - I use it to help friends and family when they are having computer issues without have to make time to go over and visit them in person. I can remotely resolve their issues - or just help them along while they mainly do it themselves.

I also found it very useful for repairing my own computer when I had a video card issue - with Team Viewer I could use my laptop to run my desktop while it was "headless" - that way I could remove old drivers and set up new ones without running into hardware/driver mismatches if I tried it all on the one desktop PC.

Like I said - I'm not an expert user and I don't use it often - but when I need it - it's there.

Pros

I like the flexibility. I am by no means an expert user I don't use it frequently - but its there when I need it and nothing else will do.

I like that its FREE for personal use.

Cons

Only a slight con ... it does slow some client machines but on newer faster machines this is not an issue.

Review Source: Capterra
 


December 2018

December 2018

Great remote solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are using TeamViewer to solve remote IT problems so that more time can be spent in-office.

Pros

I work from home, so I love being able to solve our team's IT problems remotely. It is easy to log in, control another person's computer, and assist them remotely.

Cons

It took a little time to get started, but ran smoothly once we got it set up correctly.

Review Source: Capterra
 
 
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