Yuja is a reliable media creation and cloud-based host full of advanced features, including responsive design, accessibility, content delivery analytics and in-line video quizzing and keyword idexing. Their robust online help center with tutorials, live training and outstanding live customer support keeps our faculty moving and results in little-to-no technical support tickets. Overall an outstanding product!

Yuja's media creation and user interface is intuitive and extremely easy for faculty and staff to learn. Yuja also makes deploying multimedia in our LMS (Blackboard) a seamless experience. Yuja is both responsive and accessible, including auto-captioning of video content. In addition, Yuja offers sophisticated features for creating dynamic multimedia, such as in-line video quizzing that can send data to our LMS. Yuja also includes a robust analytics tool--which other competitors lack.

Integration into our learning environment was a breeze, and you can use Yuja as an SSO stand-alone service or integrated into your LMS (or both, as in our case.) Our only "con" was that we did acquire the product sooner.

I've had a great experience overall with YuJa. From the first day of implementation, YuJa's technical support has assisted with any issues that I've not been able to resolve for end users.

Ease of use has made the capabilities of creating and managing recorded content by end users a popular tool in face-to-face and online courses. Every semester I see new faculty using YuJa as part of their classes and a growing number of ways asynchronous video is used in classes.

There is little to complain about. Since the move to HTML5 from Flash, I have seen better stability and less issues from end users. Tools like the video quizzes could be more robust for review and grading. (Though it works well in a simple format)

Numerous emails to customer service without a resolution being identified. I'm disappointed to see online reviews documenting other users experience the same problem. The support team stating I'm the only one having issues doesn't land well and suggests that it's not worth their time to troubleshoot.

File sharing and publication options are robust.

This software has bugs that intermittently prevent video edits from being saved. An enormous amount of time and energy is wasted trying to make changes that ultimately don't appear in the media collection. Customer service is unable to find solutions.

YuJa was very helpful during the evaluation process and provided free access to their system for evaluation. The implementation was also very engaging and helpful for all our team. We continue to find the YuJa implementation team and support group very helpful months after the initial roll out. We have also been very impressed with the way the YuJa development team has collected our feature enhancements and move forward to make these available to the users.

During the selection process we were impressed with the easy to navigate interface and how a large number of features were included in the product. These features included the captioning, live streaming, inline quiz tool and LTI connections to both Zoom and Canvas. During the spring of 2020 YuJa became one of your most utilized tools for moving faculty online and continues to be a tool moving forward.

I think we should have taken advantage of the unlimited storage option during our purchasing stage. Also review the limits on auto captioning to make sure you have enough capacity. We did not forecast the 2020 pandemic but looking back would encourage purchasing as much storage and captioning as possible.

We adopted YuJa for multiple institutions with our North Dakota University System. It was a challenge since we have all eleven institutions on a single instance of Blackboard. Ensuring each institution had their own environment was critical but YuJa was responsive to meet our unique needs. After a relatively smooth installation, YuJa continues to be responsive. YuJa has also completed many updates to their product as a direct result of our feedback and requests.

We have had such great success with YuJa among the 11 institutions within the North Dakota University System. Lecture capture is the most used feature across all institutions. Faculty and students find it easy to use and video records and plays back easily across all devices. The YuJa Software Capture application allows users to easily configure what they want to record. This ease of use allows instructors the confidence to do more with their recordings past simply recording their computer screen.

In the rare occasion that a video fails to upload, we often feel like the only option is to contact YuJa directly. While YuJa is VERY quick to respond, it would be nice to have more options for users to correct issues themselves. Eventually, it would be good if the proctoring tool had additional artificial intelligence features to identify cheating. Some sort of confidence monitor for instructors to quickly identify which videos they may want to reviews.