All SecureDocs Data Room Reviews
1-25 of 151 Reviews
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Yannai
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2019
Great VDR Service
We used the SecureDocs for purposes of legal due diligence in equity financing transaction with multiple investors (each of which had different types of access rights to the material). Will definitely recommend it to others and will definitely use it again.
PROSEasy to use UI, very intuitive. Has two factor authentication for recipient which was a must for us and did not appear in many other services. Did not get any complaints from the VDR users which is very important too. Very easy to upload (drag and drop), quick upload. Had the entire VDR setup within hours. Great option to set rules as to who can access what information and you can easily restrict the ability to download. Uses watermark on downloaded materials.
CONSA bit pricey but still well worth it. Recommend a tutorial on how to define access rights to users.
Sandro
Verified reviewer
Renewables & Environment
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Best VDR!
Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI
PROSExcellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages.
CONSNothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner.
Iain
Mining & Metals, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2018
Prospect Data Room
Our company is part of a Group with stakeholders scattered globally. Many individual users were experiencing difficulties using a competitor product due to restrictions on data size. Also I personally found the competitor product difficult to use.
PROSEase of use, unlimited users and data; Ability to create one corporate site quickly and easily.
CONSInability to link data room to desk top directory (unlike one of the competitors)
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Setup & implementation in 1 hour, has all required functionalities of a data room
Ease of use, very fast (cloud based), security, 100% uptime. Bulk download functionality. High adaptability of roles and users.
CONSMaybe some bells & whistles not available which you encounter in more expensive software. Eg. Automated Word/Excel to PDF import functionality.
Anonymous
201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Unlimited plans with flexible billing
When we needed to choose VDR solution the main problem was that most competitors does not publish pricing on their websites. After tiresome contacting with sales representatives of about 5 products I found out that I need to know documents count or space requirements to get price offer (which is hard to predict in most cases) and ridiculous prices of hundreds dollars per gigabyte. Unlimited plans of SecureDocs allowed us not to bother about documents size or count.
PROSSecureDocs was chosen among other VDR solutions primarily because of unlimited storage/users plans, responsive customer support and flexible payment options (quarterly/monthly). Competitors usually offer price per Gb/documents count, and only long-term plans. I liked two-factor authentication and audit log in this product, as well as intuitive user interface.
CONSNothing. Everything worked fine, I can't remember any complaints from our users of SecureDocs.
Timothy
Verified reviewer
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Lifesaver
The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day.
CONSWe have not really found any faults in the system.
Kevin
Verified reviewer
Biotechnology, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
SecureDocs Great for Sensitive Documents
Our company uses SecureDocs for sensitive documentation that cannot be uploaded to simple cloud services. We have never had an issue and will continue to trust the service.
PROSSecureDocs provides the security necessary for our sensitive documents that other cloud services simply cannot offer.
CONSI do not believe there is a desktop app, but I imagine this would put our security at risk.
Jeff
Verified reviewer
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Software that meets our needs both from functionality and pricing!
Use for many different project and have been able to quickly get users (internal and external) onto the system so that we can share documents. Replaced a much higher priced product with the same/better functionality.
PROSQuick to setup, great/fast customer support, easy to maintain and support, excellent price point, users were quick to understand the system and began using quickly. Expanded beyond the original purpose rather quickly once everyone realized how good the system was.
CONSlimited reporting capabilities, need to take time to think about how to manage access (not a lot of flexibility).
Dustin
Verified reviewer
Mental Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
SecureDocs is great
Very easy to use from both the admin and user sides. Transparent and affordable pricing.
CONSIt's not as customizable as comparable systems but it's absolutely great out of the box.
Ajay
Verified reviewer
Mining & Metals, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Securedocs- Vakue for Money Deal Room
Instant setup and ease of use make secure docs most efficient VDR
CONSI did not see any much constraint . More filters and report will enhance its features
Warwick
Investment Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
SecureDocs Dataroom
100% positive - i had an issue which I reported, the team got in touch and I was given some further guidance to help resolve the issue and yes as expected it was user error and not the software !!
PROSWe love SecureDocs at our fund - it is easy to use and secure with great tracking features that report on usage, files and views - we couldn't be happier.
CONSI would love to be able to create multiple data rooms under the one license... this would help us manage multiple funds.
Reason for choosing SecureDocs Data Room
Initially it was the competitive pricing but now it is for the funactionality and great product resources.
Mark
Oil & Energy, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great platform that is flexible and easy to use for multiple applications
It's easy to move files around and organize documents as VDRs become more complicated over the life of the project. Also helpful that it's one flat fee vs. having to pay by file size. Nothing is worse than having to pick and chose what you want to upload because you're approaching your data limit like with other virtual data rooms.
CONSThe user experience is great, but if there were two areas I would improve the product it would be: 1) making it easier for users to see which files have been uploaded most recently and 2) being able to send a link to specific files to make it easier to communicate when answering questions on specific files in the data room.
Peter
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
SecureDocs VDR is simple to use
SecureDocs as a company are very easy to work with. The packages are great value for money and the software just works.
PROSIt's really easy to use for both admin people and customers.
CONSThere really isn't much that I don't like about the software.
Mohammed
Telecommunications, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Excellent VDR
Secure docs acts as the filing room of the entire organization. It stores data under specific heads and rows so that it is very easy to store and find a document. It helped the organization to share data as and when required in a very safe environment. We were able to set limits on the usage of shared data as well. Further we were able to identify who is looking at our documents.
PROSSecure Docs is very easy and convenient to use. There is no specific training or induction required to use this software. Further it's an affordable software. Setting up the software was really a simple process where in a support was not required.
CONSThere is no specific issues with this software. However I am not very sure about the security features of this software.
Thomas
Pharmaceuticals, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Entrepreneurial supportive
We used SecureDocs for two separate products and set up different documents for viewing with multiple interested parties. And we could monitor their activity by document!
PROSEasy to use and control. We are a startup biopharma company and have limited time for support services. SecureDocs is very intuitive and our potential investors and partners found is easy and helpful.
CONSLike any software, you get better the more you use it.
Reason for choosing SecureDocs Data Room
Capabilities, value and colleagues who have good experience.
Albert
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great platform. Easy to set up, zero friction with invited users. They have thought of everything.
Ease of use and ability to quickly get up and running. Easy to share and track activities. Fair pricing.
CONSStill haven't quite perfected viewing multi-spreadsheets but not a major issue as users can download and view instead. Participator invitations end up in the target's clutter folder more often than not - it may be possible to fix this by checking the standard wording used in the invite to stop them getting picked up by filters
john
Investment Banking, 11-50 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Super easy to use and manage
Saves money and time with being able to provide a data room to your M&A clients. Sometimes the Attorneys will get involved and host the data room and the cost and ability to control the data is lost.
PROSThe software is very easy to use and the low cost price point is great. Very easy to order and set up any data room.
CONSI really don't have any dislikes about this software. There are a few small things that could be offered where the user could choose how files will be numbered, for example 1, 2, 3 vs I, II, III.
Vendor Response
Thank you so much for sharing your experience using SecureDocs. We're happy to hear it was a positive one!
Replied July 2018
Diana
Information Technology and Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
SecureDocs is best in class
This offering checks all the boxes and exceeds my expectations in pretty much every way. Their customer service is excellent, the product is super easy to use, flexible and secure.
CONSI have no complaints. It's a bit more expensive than some others, but better functionality and customer service.
Al
Retail, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Best Cloud Sharing and Dataroom Platform
This product is absolutely great, quick to market and easy to use. My customers are impressed by how quickly we can deploy a dataroom and have them collaborating within minutes. We would love to see a SSO feature available for future integration within our corporate infrastructure but for our current needs, the product meets all the requirements.
PROSRich features (i.e. Drag and Drop) Multi-factor authentication including bulk user upload Data Room Control and granular permissions Logging Enabled Streamline look and feel
CONSSingle-Sign On Integration SIEM integration
Kathleen
Legal Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Very easy to use, staff is very responsive
The program is user friendly, uploads and downloads are quick. Also very easy to obtain a room index and archive.
DJ
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed September 2015
Awesome product for any organization!
Secure Docs has been, and continues to be, incredibly valuable for us. Secure Docs came to us when we were a budding startup w not Secure Docs and provided us with a solution for document storage and organization that we didn't even realize we needed yet - but now in retrospect boy are we glad to have it. As we began dealing with the paperwork of incorporation and employee documentation it became apparent that Dropbox and Google Drive were no longer viable options. Secure Docs was the solution. As we began courting outside investors, Secure Docs once again served us perfectly. Having a robust data room with features like watermarking of documents and dual authentication and audit trails gives us confidence that our files are safe and being able to point potential investors to a secure data room built immediate trust and confidence. The product itself is clean, simple and intuitive while providing all of the features we could want. Compared to alternatives, it is also very reasonably priced. Thanks Albert for turning us on to Secure Docs!
Christine
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy to Use
Excellent and customer service is very friendly and hands on
PROSI like the platform is easy to use. The customer service reps were very friendly.
CONSThe Fact that you cannot assign individuals within a group different rights.
John
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Simple, easy to use interface. Very effective tool for us to share documents securely.
The interface is functional and intuitive. I was also pleased with the easy to use drag and drop feature.
CONSWould like to have the ability to see what documents were being viewed or read with more detail. Would like to have the ability to extent the contract monthly.
Vendor Response
Thank you for your review of SecureDocs. We appreciate you taking the time to share your experience using our software!
Replied July 2018
Nizar
Legal Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Best Software for Data Rooms
Great, I would highly recommend SecureDocs Data Room for anyone working in an M&A transaction or a Real Estate Transaction.
PROSThis software is so easy to use, it's easy to search for documents (the keyword search is very accurate), and I find it very helpful that the data room points me to recently updated documents so that I don't duplicate my work (which saves my clients a bit on legal fees).
CONSI wish it was easier to download documents from the data room.
Steve
Broadcast Media, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Affordable and quick to implement
Customer service is extremely helpful and proactive. I had a rep reach out to check in on how things were going and see if we were on the best plan for our needs. Very much appreciated.
PROSThe best thing about the software was its intuitive UI and easy setup. I was able to get the data room ready in a day. The users were also able to navigate the system with very little support needed.
CONSThere is not much bad I can say. It fit our needs perfectly.