All Paperspace Reviews
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Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
My online windows PC, access through any web browser
Very positive experience with Paperspace. Support ticket got handled very quickly.
PROSKeeps all of my work related programs, settings and everything all in one place with backups. I can comfortably travel and access my desktop environment from anywhere in the world. Everything is in place just where I left off so I never have to worry about it. Use different computers anytime, and still have everything ready. It is very affordable, choose hourly rate. Its pretty simple and easy.
CONSWhere ever you might be traveling, if your internet connection is not great where you are, it can seem a little sluggish using an online virtual environment. But nothing you can't plan ahead for, and its been pretty rare for me.
Mauro
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Paperspace was the missing piece in the ML world.
In general, Paperspace is the perfect platform, both in terms of convenience but also, for their amazing support centre and communication with users. In the last months, each time I had some technical issue or encountered some bugs, I sent them an email via their handy contact form, and every time, I had a response in almost zero-time. For a growing platform like this, support team is of paramount importance and they perfectly know it! Whether you are a student or professional, just give Paperspace a try.
PROSAs data scientist myself, I need a solid, affordable platform to conduct my experiments, without any worries about uncertain runtime duration or volatile storage. The lineup offered by Paperspace is just a perfect fit, both in terms of prices and compute capabilities. I'm personally subscribed to the Pro $8 plan, which includes a free RTX A4000 GPU, can you believe it? I still can't but yeah, I hope they'll keep going in this direction. More in details, the free runtimes (included in your plan) last 6 hours and the intuitive interface has a dedicated section where you can see, any time, how much time is left. No hidden stuff like somebody else in the same business does! The machines have at most 30GB of RAM, which comes really handy if you load your datasets in-memory to speed up training like I generally do!
CONSAbout the shared storage, no words are needed, but I personally think that every plan deserves +5GB w.r.t. the current specifications. (just an opinion, maybe I am biased because I mostly work in Computer Vision)
David
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2017
Buggy, random standard shortcut changes, poor response from customer service. Overall pice of junk.
Prtability
PROSThe price is acceptable/low. Platform fairly easy to set up. Generally works well when first started.
CONSStandard Windows shortcuts sometimes work and sometimes don't, usually changing in the same session, forcing a disconnection/reconnection or sometimes a restart. Sometimes recognize Shift+key commands rather than the standard key command (e.g., types # instead of 3). Cursor suddenly disappears. Recognizes web page shortcuts unpredictably (page down sometimes moves the page down and sometimes switches to the next browser tab, typing in a browser search window sometimes works and sometimes activates shortcuts, like typing an S sometimes activates a save command, et c., et c., et c.)
Steven
Computer Games, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Very good, if you know what to expect
I used this for gaming. It's one of the best quality game streaming hosting services, if you know how to use it. All it does it set up a really powerful gaming PC for you on the cloud, plus some additional services installed on it to get started, like Steam. It doesn't magically make things work if you don't know how streaming works, so you still need to understand the basics of streaming games (E.g. using Steam stream). However, if you have a basic understanding of streaming, this is the best service I've used. It's much more consistent than streaming from my PC across the country. It still occasionally disconnects, but it seems to happen much less often than from my PC. The graphics are solid, even with the cheapest option(P4000). It was really easy to set up, compared to the other options (AWS, Google Cloud). The latency is great, compared to my PC.
CONS* The machine itself works great, but the the website for setting up the machine has a few bugs. * The latency is the best out of any streaming service I used, but it's still not good enough for FPS games. Games like Minecraft and Astroneer worked fine.
Reasons for switching to Paperspace
EC2 was pain to set up for this, and had random, large spikes of lag after setup. All told, it ended up costing me more on AWS, because I had to spend so much time configuring and debugging it.
Anonymous
10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Paperspace has been a lifesaver
Paperspace has been a lifesaver for my work. I often have to train multiple machine learning algorithms, and if the supercomputer my company uses goes down, I know I can count on Paperspace to provide an easy-to-use and reliable service to keep my work going.
PROSFree virtualized machines with GPU access allow both casual users and professionals to quickly and easily perform computationally-heavy tasks without paying premium prices.
CONSImprovements are needed to provide a more streamlined process to load and activate Conda environments in JupyterLab.
Hyeonmok
Computer Software, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Paperspace is hands down the best cloud GPU platform for ML students
I'll keep using Paperspace unless their pricing changes a ridiculous amount.
PROSPaperspace is hands down the best cloud GPU platform for ML students like myself. It powered through 3 personal projects of mine with unlimited GPU time limits for just $8 per month.
CONSWish there was no auto-shutdown time of 6 hours for the $8 per month plan.
Amanda
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Solved A Huge Problem For Me!
I run marketing campaigns for my clients and each client has their own setup that must run 24/7. This software allows me to store and run an infinite number of client accounts without slowing down my actual computer! Even more importantly, it gives me the peace of mind that if something should happen to my laptop, all of my clients accounts will remain safe and keep running. Even if I have to replace my laptop. Furthermore, customer supporr has been great!! They really go above and beyond to ensure you have what you need.
CONSIt has a little bit of a lag. I've upgraded my account which helped a lot, but it is still there just a tad.
Nikita
Verified reviewer
Restaurants, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed January 2019
Take money for nothing. No refund.
I choose auto-shutdown option for my machine. It was not shutdown because of some internal error. I did error report to support. Then I saw the bill for 20 days of machine time. They just get money for nothing and say there is no any issue of their side (its lie). I hope they earn enough money from me. I delete my account and do not recommend to use it.
PROSEasy to use, good perfomance, reasonable price
CONSBad support and costumer service. Take money for nothing.
Anonymous
201-500 employees
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2019
[SCAM] Charges your debit card even after virtual machine deactivation.
Pros are definitely not worth the shady charges done onto your debit card. Total scam.
CONSCharges your debit card even after virtual machine deactivation. PLUS, to add salt to the wound, they REACTIVATE your DEACTIVATED account to CHARGE YOU AGAIN. Recently one of my accounts got reactivated in January and a January charge was found. (???!!!) Even though this account was deactivated back in December 2018. Activated a support ticket in December after I found out that they have been charging me monthly for ONE YEAR. (2017 - 2018), plus they only refunded half of what they charged me for. Also, even after I suggested them to at least provide a notification that your account has some service you're using that's charging you money, no change has been done onto the website. It's designed to not let you know that they're going to siphon money out of your bank account. Stay away from this service at all costs.
Brent
Verified reviewer
Logistics and Supply Chain, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Excellent cloud gaming platform
Low latency, easy to connect with, you have the possibility to auto-shutdown the server when you forgot to turn it off, you have the chance to take snapshots of your server, you can add a public IP address to your server and add virtual networks, if you have a problem they respond fast and clear. You can secure your account with 2fa.
CONSThe sound is not 100% accurate, you notice latency in the sound, not in the image! If you play FPS games it's not the ideal solution for you.
James
E-Learning, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easy set up, great customer support
Overall, very positive.
PROSI was using this to set up some e-learning and labs. It was rather easy to set up. Customer support was great to work with (especially when I messed up my machine).
CONSLowest tier machine was pretty laggy. Needed to upgrade to make my software usable.
Juan
Management Consulting, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great multi-functional tool for a variety of business needs
Love Paperspace and the work they have done. I mainly use it for video editing and rendering. Rendering that would take hours on my local machine is done in minutes. Really speeds up production time and can be used with a team. Have also used it for higher end gaming with no problems.
CONSOccasionally it is finicky with security permission and software installations. Support was very useful in fixing issues that come up.
Reason for choosing Paperspace
Paperspace is a better overall value and not just dedicated to gaming.
Auxane
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great VMs for cloud computing
- Seamless experience even with slow internet - Easiest virtual machine set up - Simple interface to configure each build - Fast and professional customer support - Great value for the quality - Handy auto shut-down feature in case you forget to do it yourself
CONSI have no complaints so far, my bill is always correct and my problems were solved fast.
Michael
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
The next step from Google Colab
I like how easy it is to upload datasets and create jupyter notebooks. After this choosing the machine to run them on is straightforward and within seconds you are running your code on a fast and cheap machine.
CONSThe company developed jupyter ide is not as fully featured as using a standard Jupyter notebook. However, the jupyter notebook interface is also offered so this is not that much of a problem.
Reasons for switching to Paperspace
I reached the ceiling of what I could achieve with colab, but I wanted something that could offer a similar experience.
Dawid
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2018
can't login - wait for answer since weeks
NO benefits. Choose other options
PROSThe virtual machines are quite fast and the usability is ok. I only had a problem at the beginning to choose the right machine for my task.
CONSThe support is bad. I'm waiting for an answer since weeks. I have login problems. I tried to reset my passwort but never received an email. Also the referral program seems not working. I send the link to a friend and never got the money to my account. The pricing is also bad. I choosed the wrong OS for my virtual machine. It was necessary to create a new one. They charged my money for a few seconds of storage. :-(
Cynthia
Used less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2018
Horrible customer support and business practices
Nothing - I never saw the machine running. They have no live support - the support supposedly replies within 24 hours - never heard back.
CONSBack in January 2018 - I followed the directions to create and set up a machine. When setting my machine up all I got was a spinning wheel. After 20 mins of the spinning wheel I gave up and wrote them there was some thing wrong. There was an instruction in their support page to notify them if the machine didn't provision within 10 minutes. They have no online support or phone to call. After writing to support to tell them the machine never provisioned I left the site and did not return. A month later I find a charge! It never started and I had no clue that it was running - it started up after I left. Even though I wrote them to let them know the provisioning failed. - They refuse to refund this charge. I am filing a complaint with the federal trade commission and encourage your users to work with a different company.
Brian
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Lousy Machine - Excel file won't even filter a row without hanging for time and eternity
I loved the idea of using a powerful machine and not having to go out and buy a new machine to work on larger excel files, however I have been extremely disappointed and support has been non-existent. Bummer
CONSIs not as powerful as it should be given the so-called 'specs'. Hangs/locks/crashes when using Microsoft 2016. I just sat for 8 minutes to filter one column.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2019
Total scam
Do not use this. Other alternatives might be more expensive but at least will not steal you!
PROSThey have cheap pricing and easy user interface.
CONSDecided not to use this anymore. Turned off all the servers. After a month there was a still a server running. Why? (I am totally sure I turned everything off) And they continued to charge money. They never send alert emails. Why?
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Very good virtual desktop
Really like the concept and the people behind Paperspace. Service is top-notch.
PROSThe easy of deployment of machines, speed, uptime, everything :)
CONSThe interface has some lag (administration)
Ryan
Computer Software, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2018
Good idea. Terrible customer support
Overall cheap and easy to setup, but the terrible customer support are causing them to lose substantial amount of potential customers. A lot of the advanced machine are not available, and support tickets for increasing limits never got responses. Their billing system is deeply fraud, and they seem to struggle to find a better solution than resolving to a predatory strategy. Strongly advise against using their service. You will get much better values from GCP or AWS.
PROSEasy to setup. User-friendly UIs. Good tutorials.
CONSTerrible billing system. Customer Support talks weeks, even months to respond.
Anonymous
201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2019
Service is often unavailable and bad
Ease of use and of setting up virtual machines and servers.
CONSSupport is practically inexistent. The website will often be unable to recognize your login, preventing use of the service. The console is very unresponsive, and may take several minutes for merely turning a VM on or off.
Shannon
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2018
Great way to access windows applications on a Mac
I needed this program to open windows programs on a Mac. This made it possible to do that - and without spending a lot of money. It's really easy to use, isn't very "buggy" and is affordable.
CONSIf you need to upload large files to the virtual windows computer, I would NOT suggest dragging and dropping them. It probably won't work.
Anonymous
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed May 2018
SCAM
It looks nice. Its a great idea. The UI is easy to understand. Easy to sign up. The VMs are okay.
CONSThey don't stop charging you even after cancelling the service. The customer support is a 0 out of 5 They tell you how and how not to use the service you are paying for
Uros
Information Technology and Services, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The best platform for kaggle competition notebooks.
The best!
PROSFaster, cheaper GPU/s compared to Google notebooks.
CONSNothing there were that I didn't like. Everything was quite good.
Mohit
Computer Software, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Extremely great product with basic pricing
Extremely great, would like to recommend to everyone.
PROSEase of Use and best in class virtualisation
CONSavailability of my machine for prolong usage