Lobbipad

RATING:

4.8

(52)

About Lobbipad

Lobbipad is a cloud-based visitor management software that helps manage all processes related to visitors, from check-in as per regulatory compliance for guests and employees, to departure from office premises. The centralized platform allows enterprises to register using self-service iPads and provide crucial information about themselves that are mandatory at check-in. Key features of Lobbipad include registrations, check-ins/check-outs, badge assigning, visitor logs and host notifications. The system enables users to create customizable and personalized badges with details on visitors' purpose to visit premises. Additionally, it comes with onsite legal document signing module, which lets users keep visitor logs as a record of their acknowledgment on all documents...

Lobbipad Pricing

Small: €100/month for up to 100 hosts Medium: €150/month for up to 200 hosts Enterprise: from 200+ hosts - contact Lobbipad for a pricing quote.

Starting price: 

$43.00 per month

Free trial: 

Available

Free version: 

Available

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Lobbipad Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Lobbipad

1 - 5 of 52 Reviews

User Profile

Glenn

Verified reviewer

Venture Capital & Private Equity, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Easy to use, High Value and Low Cost

PROS

Allows to pre-register visitors and hosts are notified when their guests have arrived via email and phone sms. By using extra-fields during the pre-registering, we do monthly analysis of visitors to be able to report internal who has visited us. It also shows multiple people, who is receiving who, allowing for better sharing of information about the visitor prior to a meeting.

CONS

No summary or dashboard sent (weekly/monthly) where we get an easy overview.

Vendor Response

Thanks for the very kind review, Glenn! We will take your suggestion into account.

Replied March 2020

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Lobbipad is a really nice check-in solution

Really nice solution to manage the visitors in your company, it looks great and you can personalize it in every settings. You need an iPad and a Brother badge printer to print your personalized badge for the visitors, where you can put you company logo too. You can manage everything trought the web portal. The host that the visitor ask for will be advised trought an email plus an sms message on the smartphone. The administrator of the system have an overall and complete info for the check-in and check out of the visitors. It is possible to print the evacuation list so you can immediately know the visitors that are into your company in case of an emergency. Always trought the web managing portal you can see all the past visitors, filtering all the information, so you definitely have a complete LOG of your visitors! It can really and deeply help you to complain the ISO-27001 if you need it.

PROS

With Lobbipad you can definitely meet the expectation that you have and it can be the perfect solution for an ISO-27001 requirements or similar necessity of your company too. The support and the availability that I received to try and setting up the solution are great, fast and complete. It is now about a year that I use this solution and I'm fully satisfied. With lobbipad you can fully automatise the check-in process in your company.

CONS

There is just one thing missing: you can not manage documentation. I mean if you want to ask to the visitors to subscribe an NDA or similar documentation, sending it to your administration to achieve it and sending it to the person that is checking in... you can not do it. You can just add a full screen message and ask to press the "AGREE" button to your company policy or other info trought a message that the lobbipad ask to the visitors to agree during the check-in process. Anyway the 90% of the check-in process is done so if you need it, it means that the host will do it personally with the visitors... not a big deal and maybe even more professional considering that it's an important documentation...

Vendor Response

Thanks for the very kind review! We're currently working on expanding the NDA feature, so we'll keep you posted on that. Warm regards, Jeroen.

Replied May 2019

Rick

Commercial Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Ideal solution for visitor registration

PROS

The Lobbipad system is easy to set up and to use. The customer support is fantastic, answers quickly for solutions to any problems.

CONS

Minor gripe but the sending of mail and sms notifications to users is sometimes longer than expected.

Reason for choosing Lobbipad

Recommendation by our external ICT company.

Annelies

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Professional product that boosts your image

PROS

The first impression for the visitor is the most important. Lobbipad contributes on this first impression. The classic way with pen and paper is replaced. We even have a client that has the kiosk/Lobbipad on the groundfloor and his offices on different flores. It works!

CONS

I have no negative coments. The Lobbipad gives our company and our clients exacly what we expect. easy to use as administrator and user

Vendor Response

Many thanks for the very kind review Annelies!

Replied January 2020

User Profile

Anne-Marie

Verified reviewer

Banking, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Excellent & easy to use

We were in desperate need to professionalise our companies front desk. In the past our receptionists had to spent a lot of time in getting our visitors registered and contacting the persons they were visiting. With Lobbipad everything goes automatical. Visitors register quick & simple on the Lobbipad. Their contactperson receives a immediate text message - so our front desk doesn't wast any time any more in tracking down the host. From security & risk point of view Lobbipad is also a true asset. We now know exactely who is in the building. The pre-registration feature is also very convenient and easy to use. People are allways very pleasantly surprised with the professional look and easy to use Lobbipad. And this reflects on our company in a very positive way.

PROS

Simple, easy to use, plug & play, intuitive GUI, no cluttering of features we don't need or use. Very stable.

CONS

So far we haven't encountered any negative experiences