Easy to use, easy to set up, great integration with LDAP and Slack and very customisable looks. It's GDPR-friendly and it offers a myriad of functions out of the box that allow future functionality to be turned on as the business needs grow. Very satisfied as it is a fit and forget product! Have not had to do one bit of maintenance since we installed it.

Generally very satisfied. The addition of camera support for taking a picture of the visitors would have been a bonus but it's not key to deciding whether to use this product or not.

our experience was good since we achieved the objective of registering our visitors and being able to send them notifications in case of an emergency, as well as keeping track of each one of them

One of the things that I liked the most was that I was able to adapt the forms to my needs, the registration by means of a QR code and the sending of invitations by mail

Actually everything is fine, I don't see anything that the software is missing

The system for sending a visitor's presence

The unsuccessful badge printing system in tablette

It solved our need to move from paper documents to an electronic registration program.

The ease of use and ease of setup was fantastic. I was an early adopter and was able to work directly with the founders, who were very helpful!

There is a lot of customization and some configuration that I found a bit complicated or had a lack of documentation pertaining to it.

Mettler Toledo's experience with the Vizito system has been very positive. From the experience of the product itself and the support from the Vizito team, i can honestly say that we are impressed!

This product replaced our antiquated paper system that we previously used. Setting up was assisted by the Vizito team (remotely) and our Corporate image and Health & Safety policy was implemented on the tablet. Monitoring of our visitors is paramount in the case of an emergency!

On occasions. The device is unregistered from the Portal. This is easily resolved, but should not happen.

Overall, very convenient and powerful registration system, with a lot of options and tools.

Registration of guests, inviting guests, getting notified, automatic connection with printer. The overall functionality is lovely once it is all setup and works as expected.

The fact that other label printers did not work that well with the system and that the recommended brother printer often (when labels are reloaded), loses connection to the iPad we setup. This results in at least once a week reset of the systems connection with the iPad and Printer. This gets annoying.

We are very happy with this tool. From the beginning all is working well, and we haven't had problems.

This tool is very easy and quick to deploy. For us, this tool covers all functionalities that we needed.We love its chat suport. They always solve our questions very quick.And the price is very interesting.

As a detail, we would like to select the field that the visitor selects when he does the check-out. Currently we only can use the same field that the guest use to search hisself within the registered visitors list.

Solid system that manages our visitors.

The online support with setting up the system

Connecting the printer and no on premises support

Used this software for 1 month before I started getting emails multiple times a day about the price needing to go up for how much traffic we had. We only have a few people utilizing this so it seemed like a big jump in price for that.

We implemented this software in order to make sure our staff was informed when a visitor came into the office to meet with them. It does it's job, but is just okay. Not a lot of bells and whistles to it.

There is no major con to this software other than the price point. I just think it is a bit much for what it does.

A very good communicationA super straight forward setupVery easily to use and to follow up backoffice

Too bad the Azure integration didn't work out great.

Vizito made it possible to give us an overview of which external people are in house. During registration we also provide some mandatory safety and hygiene rules which now is also provable during audits.

A custom made very easy to use and visual package. It enables us to get an overview of which visitors and contractors are in house and we can make easily a list of them when there is an evacuation.

The integration of a color label printer wasn't possible or we were unable to get it working despite several telephone calls with the friendly helpdesk. A black and white labels printer was successfully installed and still operational.

We love Vizito, very easy to use and best customer service

It's very easy to set up and be online in minutes.

it was missing the Arabic language but Vizito has the best customer service, once we contacted them, they helped us set up and create an Arabic interface.

So far we've had nothing but positive experiences with Vizito... We did have a small inconvenience, when updating our hosts on the portal, but when it turned out that this was due to a bug in Internet Explorer, we switched to Chrome to see that it worked there.

+ ease of use + the complete overview + lot of functionalities not present in similar packages + affordable price + timely support from Vizito people (which are very capable to help with any issue, when you need to configure/setup the portal per your wishes) + if we have feedback on improving the solution, they will use this feedback. For example, there was an issue relating to GDPR, and they fixed it on the fly, so now we are running a compliant GDPR solution. + bug report : if they can simulate the issue, they fix it asap + if we recommend improvements, they won't let you down and do something with the information.

- we didn't have it any earlier - if we had had it earlier, we wouldn't have lost time trying out other portals/visitor registration software - could use some improvements on the ease of use, but in our eyes that would not be easy to achieve

Overall, I am extremely satisfied with Vizito. I've had two separate calls with representatives and both times the rep was very helpful and nice. The first call was to learn more about the system and the second call was to help answer specific questions I had about the system.

The system is very user friendly. I have been searching for a software for just visitor registration as all others are over priced and come with additional features that we do not need for our company. I found Vizito and it is exactly what I was looking for. The visitor registration is completely electronic, all of the data is electronic, I can customize almost anything and everything. The cost of the system is very affordable as well!

Everything about the software is working out perfectly. As of now, there is nothing I would say needs improvement.

This helps us to monitor visitors on site, including capturing legally required information. It allows us to easily recover information for audit purposes and provides a visitor check list in the event of an evacuation.

It would be useful to be able to have multiply signatures

nice, easy to use sw...sometimes not working, but support is usable

easy to use this sw , all requested function

sometimes not working correctly (qr code login)

We have a clear overview of who is present in the building. Also from when and to when. We have limited ourselves to the name, company name, telephone number and e-mail address, but this can be extended much further. In the case of very large companies, it may also be useful for visitors to enter their number plate, for example. (If a car has to be moved...?) There are so many possibilities... I would recommend Vizito to everyone!

This is really very user friendly! Not complicated at all. If you have any questions, they will respond immediately. Very pleasant to work with!

To date, we have not experienced any problems.

Simple pre-screening flow to ensure a safe environment. Easy integrations and analytics. Calm the chaos of office re-entry with an all-in-one visitor registration solution. Real-time Availability. MS Teams Integration.Excellent and Kudos to the software developer

Easy peasssy extracting real time reports

nothing everything with the software is useful

its easy to handle and the customer support is very friendly and helpful. I receive a reply within a short time.

you cannot delete visits again (e.g. test purposes, incorrectly recorded, visit does not appear after all)

Vizito really creates a seamless sign in workflow when receiving guests. Instant notification of the contact person upon arrival is great.

No complaints at all when setting it up for our use case.

Ease of use and excellent customer support have made the switch from a paper sign-in log to digital in a matter of a few days! So happy we found a great Android-compatible product.

We like that Vizito is easy to use, easy to customize with excellent support. Email/SMS notifications enhance the product and live chat support is prompt and efficient. Import/Export features to take data to Excel are a great addition too. Works well on Android devices and web-based interface.

We are based in North America, so Live Chat isn't always available in the latter part of the day, but email support helps bridge the gap.

It has decreased the workload on the reception staff. Also we have a full audit trail of staff.

The software is very easy to use for the end user. It has some great back end features such as the emergency evacuation procedure. It is fully customisable to your needs which allows you to put your branding on it. Overall great quality product which is easy to use and manage

I would like to use it as an employee sign in and out system also, which is being developed further to what it has already been done. Works the same as the visitor system. No other cons really.

Very good customer service that creates correct expectations: they explain workarounds or make clear commitment regarding issues (quick fix or roadmap).

The software is simple, user friendly and integrates with elements that were very important for us (Active Directory, AeroHive WiFi to generate access rights, Belgian eID-cards, ...)

We jumped on it in an early stage of the software, some features were missing, but when this feedback was given to the Vizito support team, a solution was always provided in a quick and robust way.

We required visitor logging for the implementation of our ISO 27001 certification.

Being a small company, every bit of time we can save implementing a system can help massively! The software is really easy to use for all of our visitors and great to update for our administrators.

We haven't come across any bugs with the software, so cannot comment!

Easy to setup, user friendly, helpdesk support.

Improvement is possible to Multi tenant function based upon the site requirements.