We use them to service our toll free numbers and our faxes. The great thing about this is we can log in to their website and quickly and easily change the forwarding number, so for example when our company's land line was down for 2 days, we just rerouted the toll free numbers to my cell and were able to stay in business. Without the service, we would have lost 2 days of phone calls and faxes.

We have been using Callture for over 10 years. We had one problem about 5 years ago with their fax machine not connecting to one specific fax machine that was trying to send a fax. They fixed it immediately by upgrading the fax server and have not had a problem since.

No problems at all. Can't think of any features missing.

I was very impressed with Callture , from sales to support, if you need something they are there for you.

If I am not in the office, all calls forward to my cell phone, so I don't miss any calls. So, if your internet goes down, you're not out of business. Any changes needed support is always happy to help.

I did not have any issues moving from one provider to Callture.

Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.

Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

Overall I have had no issues with Callture and the service and customer service have been top-notch.

I like how easy this was to setup immediately and how well it works. The user interface is very easy to use as well and the service is always up and running for me.

Slight learning curve on some additional features that I really don't use so it took me a little longer to set them up to try them out.

I have used the Callture Communication service for over 7 years as a business support line. It is a flexible and affordable service that I will continue to use for the foreseeable future. I have a local number that is directed to my personal mobile number and I can easily identify the call and answer appropriately. I can look up the number that called, and if needed, I have access to a audio recording of every call, in case I need to check on missed information or review a conversation. This is all included with the service. Highly recommended.

I like the call routing to a specific number and that it can be identified as a support call.

The online management tools good use a new design, the admin seems a little out dated, but it otherwise works fine.