Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.
The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.
Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.
Pricing is on a per month subscription basis. Support is offered via phone and email.
Shekhar from KGI
Employees number: 2-10 employees
decent value for a decent price but expect some minor technical glitches
The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.
The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.
Jay from DCRI
Employees number: 11-50 employees
Needs a little work, when you send bulk messages out it freezes your PC.
Stability of the software has been fairly good, some times it needs to be re-installed, and for the most part it's okay after.
You can't copy from the software, you can copy the text, and not the number you have sent the message to.
I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.
The price is the reason I choose it and stay with it.
It makes you dial numbers repeatedly to get the number to connect and it is down a lot.
Corinne from Nonprofit Organization Management
Employees number: 11-50 employees
Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.
This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.
It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.
Delmy Zunilda from Myron
Employees number: 1,001-5,000 employees
Makes my work easier every day
Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run
Can t have more than three calls at the same time, and you need to hang up one to catch up another call
Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours.
I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact.
It's ok but could be better
I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.
It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.