Solgari

RATING:

5.0

(1)
Overview

About Solgari

Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. Primary features include real-time communication, compliant recording, encryption, archiving, interactive voice response, speech analytics, voice verification, reporting and statistics. Other features include two-way SMS and MMS, WebRTC meeting, customer relationship management and IT integration. These applications are MS Dynamics 365, Salesforce and Zendesk. It allows users to communicate via digital channels such as voice, WebRTC, video, SMS and chat. It provides skill based routing, barge-in, IVR and queuing. It allows users to adhere to compliance st...

Solgari Pricing

Multiple service modules all priced on a SaaS per user per month basis.

Starting price: 

$20.00 

Free trial: 

Available

Free version: 

Not Available

Webmeeting Options

Solgari Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Solgari

1 Review

Yvonne

Marketing and Advertising, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Excellent call quality & collaborative features

Call quality was a key priority for us and Solgari have delivered a cloud telephony solution which completely delivers on our needs in this respect. The ability to scale up and subscribe to additional features when needed has been a huge bonus for us too as the Solgari platform offers a number of cloud collaboration modules which are relevant to our needs.

PROS

It integrates very well with our existing Microsoft Dynamics CRM system and the range of collaboration features on offer if needed are extensive.