---
title: "Dialpad AI Meetings Software Reviews, Demo & Pricing - 2026"
description: "Review of Dialpad AI Meetings Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/za/voip/uberconference-profile/"
page_type: "product"
language: "en"
---

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Dialpad AI Meetings

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[Reviews](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/)[Alternatives](https://www.softwareadvice.com/screen-sharing/uberconference-profile/alternatives/)

# Dialpad AI Meetings Review

From $20/month Free version Free trial 2 plans

Wondering if Dialpad AI Meetings is right for your organization?

Our VoIP Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Dialpad AI Meetings

4.5

[(599)](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/)

Pricing

Starting at $20.00 per user per month

### About Dialpad AI Meetings

Dialpad AI Meetings brings the same Agentic AI that powers Dialpad's broader platform into every video call, reasoning through the conversation in real time rather than simply recording it for later. Where traditional video conferencing tools treat AI as an add-on transcription feature, Dialpad was built as an AI-native platform from the ground up, so intelligence runs through the meeting itself instead of sitting on top of it after the fact.

During a live meeting, Agentic AI generates real-time transcripts, running summaries, and action items as the conversation unfolds, not a static recording that someone has to scrub through afterward to find what mattered. Key decisions, follow-ups, and next steps surface automatically, so teams spend less time on manual note-taking and more time acting on what was actually discussed. For teams juggling back-to-back meetings, that means walking away with a clear record of what happened without needing to have caught every word live.

Meetings don't exist in isolation within Dialpad, they connect directly into the same AI-native platform as calling and messaging. That means context from a video meeting can carry into a follow-up call, a chat th...

read, or a CRM record without getting stuck in a separate conferencing tool. Instead of switching between disconnected apps for phone, chat, and video, teams work from one connected system where every interaction, voice or video, feeds into the same shared intelligence. That intelligence compounds over time. Every meeting adds to an intelligence layer already built on more than 775 million AI-generated recaps and counting, which means the platform's ability to summarize accurately, surface relevant action items, and understand context continues to sharpen the more it's used, rather than remaining static after initial setup. Security and governance are built into the platform rather than treated as an afterthought. Dialpad's Guardian layer oversees AI behavior across meetings just as it does across calling and contact center interactions, giving IT and compliance teams the visibility and control they need to trust AI-generated transcripts and summaries at enterprise scale. Dialpad AI Meetings also includes core video conferencing capabilities, screen sharing, web conferencing, and reliable video calling, but layers Agentic AI throughout each of them, so a shared screen or a web conference contributes to the same connected record as the rest of the conversation, rather than existing as an isolated, unsearchable moment. Dialpad AI Meetings is built for teams and organizations that want their meetings to generate real follow-through, sales teams that need accurate call notes without manual entry, project teams that want action items tracked automatically, and IT and CX leaders looking to consolidate video conferencing into the same secure, AI-native platform that already runs their phone system and contact center. Rather than adding another disconnected video tool to an already fragmented stack, Dialpad AI Meetings gives teams one place where conversations, video, and AI-driven follow-through all work together.

Do you work for Dialpad AI Meetings? [Manage this product listing](https://www.g2.com/products/dialpad-dialpad-ai-meetings/claim_requests/new?auto=true)

Wondering if Dialpad AI Meetings is right for your organization?

Our VoIP Software selection experts can help you in 15 minutes or less.

## Dialpad AI Meetings User Interface

## Popular Dialpad AI Meetings Alternatives

Main Product

Dialpad AI Meetings

4.5

[(602)](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.41Value for money
-   4.30Customer support
-   4.31Functionality

Pricing

Starting at $20.00 per month

Get Price

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4.5

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Ratings Breakdown

-   4.38Ease of use
-   4.44Value for money
-   4.24Customer support
-   4.40Functionality

Pricing

Starting at $4.00 per month

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Ratings Breakdown

-   4.59Ease of use
-   4.52Value for money
-   4.36Customer support
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Pricing

Starting at $14.99 per month

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-   4.67Ease of use
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-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
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Pricing

Starting at $8.75 per month

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[GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/)

4.4

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Ratings Breakdown

-   4.41Ease of use
-   4.31Value for money
-   4.30Customer support
-   4.35Functionality

Pricing

Starting at $14.00 per month

Get Price

## Dialpad AI Meetings Pros and Cons

We analyzed 599 verified reviews for Dialpad AI Meetings to find out what actual users really think.

Select to learn more

Intuitive And Simple Interface

Navigating Dialpad AI Meetings is straightforward thanks to its clean, user-friendly design. Users find setup quick, controls easy to understand, and onboarding minimal, making it accessible for both tech-savvy and non-technical team members.

Robust Conferencing Capabilities

Dialpad AI Meetings offers reliable conference calls with features like pinless entry, dedicated call-in numbers, and easy scheduling. Users appreciate the ability to join via phone or computer, record calls, and access screen sharing and document sharing, making it suitable for teams and external partners.

Flexible And Affordable Plans

Dialpad AI Meetings provides a generous free tier with core features for small teams and affordable paid options for larger groups. Users value the cost-effectiveness, lack of licensing restrictions, and robust functionality even in the free version.

Audio Quality And Mute Issues

Audio problems such as echoing, feedback, and poor sound quality are common. Users struggle with muting controls, audio dropouts, and syncing issues between devices, which can disrupt communication and require frequent troubleshooting.

Call Reliability Challenges

Users report frequent dropped calls, technical glitches, and confusion with dial-in options. Issues like delayed mute/unmute, disruptive time limits, and inconsistent call quality can interrupt meetings and make phone participation less dependable.

Screen Sharing Inconsistencies

Screen sharing on Dialpad AI Meetings can be slow to load, glitchy, and sometimes unreliable. Users experience low resolution, pixelation, and occasional feature limitations, especially on mobile devices or when using certain browsers.

## Dialpad AI Meetings Pricing and Plans

Dialpad AI Meetings has two plans. Free is free. Business is $20.00/user/mo billed monthly.

Free versionFree trial

Free

$0.00

Free forever

Free plan includes:

-   10 Participants Max
-   Free Unlimited Video Meetings
-   Meet for up to 45 Minutes
-   Screen Sharing
-   Unlimited Call Recordings

Business

$20.00

per user, per month

Business plan includes:

-   100 Participants Max
-   Unlimited Video Recordings
-   Auto-Dial Out to Participants
-   Custom Hold Music
-   Meet for up to 5 Hours
-   Recording Transcripts

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Dialpad AI Meetings pricing compare to alternatives?

Dialpad AI Meetings's starting price is $20.00/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Dialpad AI Meetings4.5[(599)](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/) | $20.00 /user/mo | Available | Available | 4.4 |
| [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)4.5[(11,181)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) | $4.00 /user/mo | Available | Available | 4.4 |
| [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)4.6[(14,700)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) | $14.99 /user/mo | Not available | Available | 4.5 |
| [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(87,164)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) | $7.00 /user/mo | Available | Not available | 4.7 |
| [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 |

Dialpad AI Meetings4.5[(599)](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/)

* * *

Starting price

$20.00 /user/mo

Free trial

Available

Free version

Available

Value For Money

4.4

-   [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)4.5[(11,181)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)
    
    * * *
    
    Starting price
    
    $4.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    
-   [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)4.6[(14,700)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/)
    
    * * *
    
    Starting price
    
    $14.99 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(87,164)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)
    
    * * *
    
    Starting price
    
    $8.75 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    

## Dialpad AI Meetings Features

-   Popular features found in VoIP
    
    Caller ID
    
    Call Monitoring
    
    Call Recording
    
    Call Routing
    
    Computer Telephony Integration
    
    Contact Management
    
    IVR
    
    Mobile Access
    
    SIP Trunking
    
    Voice Mail
    
-   More features of Dialpad AI Meetings
    
    Action Item Tracking
    
    Activity Dashboard
    
    Attendance Management
    
    Availability Indicator
    
    Calendar Sync
    
    Call Conferencing
    
    Call Reporting
    
    Chat/Messaging
    
    Collaboration Tools
    
    Conferencing
    
    CRM
    
    Customizable Reports
    
    Desktop/Browser Sharing
    
    Document Storage
    
    Email Management
    
    File Sharing
    
    File Transfer
    
    Host Controls
    
    Meeting Management
    
    Online Voice Transmission
    
    Presentation Streaming
    
    Real-Time Chat
    
    Real Time Screen Sharing
    
    Recording
    
    Scheduling
    
    Screen Sharing
    
    Two Way Audio & Video
    
    Two-Way Audio & Video
    
    Video Conferencing
    
    Whiteboard
    

## Dialpad AI Meetings Integrations

Box

Integration rated undefined from -1 review

Dropbox

Integration rated undefined from -1 review

LinkedIn for Business

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Microsoft 365

Integration rated undefined from -1 review

Salesforce Platform

Integration rated undefined from -1 review

See all 12 integrations

## Dialpad AI Meetings User Reviews

## Dialpad AI Meetings customer ratings

- Overall rating: 4.5/5
- Total reviews: 599

### Rating distribution

- 5 stars: 356 reviews (59%)
- 4 stars: 178 reviews (30%)
- 3 stars: 50 reviews (8%)
- 2 stars: 9 reviews (2%)
- 1 star: 6 reviews (1%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.3/5
- Functionality: 4.3/5

---

### Very Impressed

- Overall rating: 5/5
- Reviewer: Josh D.
- Industry: Transportation/ Trucking/ Railroad
- Company size: 51-200 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Dialpad AI Meetings seems like a strong productivity tool with real business value if used correctly. The biggest strengths are automated notes, meeting summaries, action items, and better visibility into conversations without needing managers in every call.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Automatic meeting summaries & action items Instead of scrambling to take notes, the platform creates recaps and follow-up items automatically. That’s one of the biggest real-world productivity wins. Real-time transcription during meetings Live transcripts make it easier to follow conversations, especially in fast meetings, remote calls, or when reviewing details afterward.

#### Cons

Automatic meeting summaries & action items Instead of scrambling to take notes, the platform creates recaps and follow-up items automatically. That’s one of the biggest real-world productivity wins. Real-time transcription during meetings Live transcripts make it easier to follow conversations, especially in fast meetings, remote calls, or when reviewing details afterward.

---

### Awesome experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: Self-Employed
- Product usage: a free trial · daily
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The "Big Picture" Sentiment The best way to describe Dialpad is "AI-native." Unlike competitors who added AI as a plugin later, Dialpad feels like it was built around the transcript. The Vibe: It turns a meeting from a "point-in-time event" into a "searchable asset." Reliability: For voice, it’s top-tier. For heavy video/screen sharing, it’s a solid "B+."

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The "Ghostwriter" (AI Recaps & Summaries) This is consistently the #1 favorite. Instead of scribbling notes, the AI (powered by DialpadGPT) creates a highly accurate summary of the meeting. Why it's great: It automatically extracts action items (e.g., "[sensitive content hidden] will send the proposal by Friday") and provides a searchable transcript. It saves about 10–15 minutes of admin work per meeting.

#### Cons

The "Robotic" Transcription Errors While the AI is great, it isn’t perfect. The Issue: It can struggle with heavy accents, technical jargon, or people talking over each other. Review Tip: You might mention that you occasionally have to spend time "cleaning up" the automated summary because the AI misinterpreted a specific product name or industry term.

---

### Worst Company we have ever dealt with. Do not purchase!

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

It may be the worst company I have dealt with. I have been managing business systems as an executive for 20+ years and I am not sure I have ever had as bad of an experience. The software did not work as designed, they kept claiming things would change. We ended our contract in writing, within terms, they continued to collect money post term. We emailed and escalated to the team and they acknowledged they messed up but they cannot figure out a way to reimburse us. I even escalated this to their [sensitive content hidden] who never responded to me nor acknowledged my email. I would 100% look elsewhere for your phone and Meeting needs.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing, technology was clunky and didn't work. Account management is a distaster. The call reporting was not good. There is a lag when you would make calls and customers would hang up. Cost us thousands of dollars in our outbound sales department.

#### Cons

Their account management is horrible, we ended contract properly and they still can't figure out. We have been asking for a refund for 6+ months for fees they took out post cancellation. Do not do business with them. Nothing seems to get them to care.

---

### Review from regular user

- Overall rating: 4/5
- Reviewer: M&amp;O -.
- Industry: Hospital & Health Care
- Company size: Self-Employed
- Product usage: 1-3 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it's a reliable system, with limited downtime. It integrates well with other systems, such as Salesforce, and offers a comprehensive team chat option that beats other popular team chats.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I liked the overall feel of the platform and user interface - it's easy to use and works reliably most of the time.

#### Cons

Since the needed use consisted of multiple outbound leads calling, I wish it would offer more efficient predictive dialing.

---

### Poly Dialpad

- Overall rating: 5/5
- Reviewer: Brenda M.
- Industry: Law Practice
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like how I'm able to see the call being transcribed in real time. It really makes a difference being able to look back at what the caller was saying.

#### Cons

Doing conference calls is difficult at times. I would like to see more people added to the quick search when transferring calls to VM.

---

### Conferencing calls made easy

- Overall rating: 5/5
- Reviewer: Lauren E.
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great. Having a dial-in number is convenient and simplifies things. I also like that you can log-in into the website and add numbers to call.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product is great for folks who need conference calls. I am often involved in calls where the attorneys have to conference and then call the Court. I just circulate the call-in number and then add in the Court through the website once everyone is on the line.

#### Cons

The only issue is that you cannot hear what is going on when you dial out from the computer so I just assume no one answered if no one joins the call after so long.

---

### Unifies efficiency and communication in a quality team

- Overall rating: 4/5
- Reviewer: Nelson F.
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: 3-5 years · daily
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A system that knows how to adapt to current times, it is a tool that is already quite well known and many organizations around the world know it since its versatility makes it one of the favorite alternatives for video call processes in the cloud, thanks to your system that even allows teamwork in the same place, screen sharing, recording videos or calls that can be made from wherever you are

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Something that I really like about this tool is how quickly it can be implemented in the company, this is because it has a simple registration, and its audio quality is excellent, talking about calls is talking about mobility and this tool knows very well that alternative systems are needed to communicate if they are not in the workplace

#### Cons

It is a tool that does not usually have major drawbacks and if they do have them, they have constant advice, so there are no negative characteristics of it.

---

### Uberconference Review - Law Firm

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: Self-Employed
- Product usage: 3-5 years · monthly
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

UberConference lets me keep in contact with my clients and colleagues when I am travelling and is usually easier than the corporate conference call systems. There are no questions like "who do we have on the line" or "who is talking" or "can you hear me" or the other usual nonsense that wastes time on conference calls. I can see who is connected, reach out quickly to participants that are not, and generally manage the call much better with UberConference. Overall, it has been a great experience and I would recommend UberConference to any size organization for easier management of conference calls.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I travel abroad frequently and the UberConference software allows me to schedule and conduct client meetings and team conference calls. It makes it very easy to stay connected across time zones and to keep a record of the discussions with clients. I recently upgraded to the paid version and it makes things even easier. My clients can just call a number and get on the call or I can set the software up to call them. The software just works and does what it is supposed to do quickly and easily.

#### Cons

The web-based user interface is not as intuitive as I would have expected. When you first log-in, the main option is to join a call. When I log-in, I am usually doing so to schedule the call first. There have also been a few times when a colleague dialed in before me and somehow we ended up both holding for each other. I have only had this issue a few times and not so far with the paid version.

---

### Great video conferencing for interviews

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Publishing
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I'd suggest High-five to any companies looking to moderate and facilitate online interviews, especially while candidates may be at home.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Highfive is easy to use video conferencing software that is great for a number of use cases, but specifically interviewing.

#### Cons

It's easy to get started, but for interviewees to register and join it can be a little confusing as there are a few ways to join (via chrome plugin and/or download).

---

### UberConference makes it easy

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: September 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using UberConference for over a year. We have tried other software products to compare but the preferred experience is with UberConference.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is incredibly easy to navigate through. There are so many different ways you can personalize your conference. There are different tools to use to customize the user experience depending on what the conference is used for. You have the option to do a video chat, or a "share screen" which is what I use it for on a daily basis. I conduct training's with doctor offices and I receive a lot of positive feed back from the users as well.

#### Cons

It may seem overwhelming when you initially log on. There are a lot of different icons and tools you can use to personalize your experience. Recently the interface had changed without my knowledge and had to begin a meeting within minutes. Thankfully navigating was still simple and more user friendly!

---

Showing 1 - 10 of 599 Reviews

[See All Reviews](https://www.softwareadvice.com/screen-sharing/uberconference-profile/reviews/)

## Dialpad AI Meetings Popular Comparisons

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