# Yodel Software Reviews, Demo & Pricing - 2026 > Review of Yodel Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/za/voip/yodel-profile --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / Yodel Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-work/yodel-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-work/yodel-profile/alternatives/) # Yodel 2026: Benefits, Features & Pricing Wondering if Yodel is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Yodel 4.0 [(18)](https://www.softwareadvice.com/remote-work/yodel-profile/reviews/) Pricing Starting at $25.00 per month ### About Yodel Yodel is a cloud-based business phone system designed to help small to large organizations manage calls and contacts. Key features include canned responses, speech recognition, call recording, conference calling, notifications, and comments. Businesses can use Yodel to set up welcome messages for incoming calls and record a custom message for calls directed to voicemail. The solution lets team members manage and filter calls from queues, monitor active calls and transcribe them in text or audio formats. Additionally, the application enables agents to analyze caller intent and route them to respective departments using voice IVR. Yodel integrates with multiple third-party platforms such as Slack, Drift, Integromat, Dialogflow, Microsoft Teams, Freshdesk, G Suite, JIRA Software, LinkedIn, and more. It comes with a mobile application for iOS. The solution is available on monthly subscriptions and support is provided via phone and documentation. Wondering if Yodel is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## Yodel User Interface ## Popular Yodel Alternatives Main Product Yodel 4.0 [(18)](https://www.softwareadvice.com/remote-work/yodel-profile/reviews/) Ratings Breakdown - 3.83Ease of use - 4.0Value for money - 4.11Customer support - 3.89Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(337)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(465)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.10Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1203)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price ## Yodel Pricing and Plans Starting price: $25.00 per month Free Trial Free Version Basic $25.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Yodel Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of Yodel Access Controls/Permissions Alerts/Notifications API Archiving & Retention Automatic Call Distribution Callback Scheduling Call Center Management Call Conferencing Call Disposition Call List Management Call Queues Call Reporting Call Screening Call Tracking Call Transcription Call Transfer Computer Telephony Integration Conferencing Contact Management CRM Dashboard Inbound Call Center IVR Manual Dialer Multi-Language On-Demand Recording Phone Key Input Queue Management Real-Time Notifications Recording Reporting/Analytics Reporting & Statistics Ring Groups Role-Based Permissions SIP Trunking SMS Messaging Text to Speech Third-Party Integrations Unified Communications Video Call Recording Voice Customization Voice Mail Voicemail Transcription Voice Recognition VoIP VoIP Connection ## Yodel Integrations Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Drift Integration rated undefined from -1 review Make Integration rated undefined from -1 review ## Yodel User Reviews Overall Rating 4.0 Ratings Breakdown 5 44% 4 39% 3 0% 2 6% 1 11% Secondary Ratings Ease of Use 3.8 Value for money 4.0 Customer support 4.1 Functionality 3.9 Charles A. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed May 2022 Very good phone for international numbers 5 Very helpful staff and does what is promised. Once set up it's forget it and leave it and yes, it continues to work. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It works really well. People from other countries don't even realise I'm using it. It also works very well with Slack and let's me know who called and when someone is calling from that number. Cons: I can't complain. It makes call forwarding and receiving from other countries easy. Read More Jack D. Verified reviewer Used daily for less than 6 months Review source Reviewed March 2018 A Slack-centric phone system with amazing automation features 4 Yodel freed up our staff from answering our ad-hoc Google Voice system, and put it on Slack where we have most of our communication. Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Yodel has some very cool features - the digital assistant can be customized to have a personalized greeting (or you can record your own), it can ask the caller for their intended department or person, and it can even answer simple questions using some integrations. These are features that I did not expect to find outside of a very expensive enterprise solution. Running our phone system through Slack has been great for our productivity, as we're freed up from having to answer the phones without knowing who's calling (it's useful for our firm to be able to screen calls). Cons: Answering/forwarding calls can be time-consuming, which is an issue when the phone is ringing. It's best to ensure you're signed into Yodel and can answer calls on your headset during business hours, but I'd really like to see a simple, in-Slack method for forwarding incoming calls to our physical phones. Yodel is working on Windows apps, so perhaps this will be more easily managed in the near future. Read More MM Maddy M. Verified reviewer Computer & Network Security 11-50 employees Used monthly for less than 2 years Review source Reviewed November 2024 Unreliable product 1 Not so good, my account was deleted because they took advantage of our early investment in their product, and used us like tissue. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: Online dialing and sometimes less features is all you need. Cons: They betrayed us. I am an early adopter; they sold a lifetime deal on AppSumo to secure funding. Now that the product has good MMR, they deleted my account, claiming I hadn't used it for the last six months, which is false. First of all, there was no condition regarding a six-month window. Secondly, I was using it, and I am not alone; they deleted the accounts of everyone I know who bought this deal. Read More SP Sunni P. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed February 2022 Great product 4 Overall really happy and will continue using Yodel as part of our business Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to integrate with other systems. Fantastic customer support. Cons: Mobile App not able to show caller ID. Although I've found customer service to be great, I would much rather prefer to be able to call a customer service representative and speak to someone directly. Reasons for switching to Yodel Easy of integration with the other systems we use in our business. Read More DB Daniel B. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed February 2022 Great Product, Great for working with Employees around the world 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The integration with other software such as slack makes yodel great. Additionally, it makes working with employees worldwide much easier as they can answer calls as long as they have wifi. Cons: At times there is a lag on when the call comes in but I think this is more because of the internet connection rather than the system. Read More Joseph W. Verified reviewer Entertainment Used daily for less than 6 months Review source Reviewed June 2018 Insanely Expensive 2 None. It was a useful alternative to a real phone, but the effort to switch away from it when it got obscenely expensive more than made up for the convenience. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: The integration with slack is innovative, though buggy. The voicemail and other features are well thought out and useful Cons: When I signed up it charged per team and phone line. . I still get just one line, one voicemeail. So for my 5 person team one phone line costs is so much more expensive than a real phone line or vonage or similar services. Convenience of being in slack is nowhere near worth that premium. The integration with slack is buggy. When a call comes in it takes a while to notify people and multiple people can answer at the same time without realizing it and it sounds really stupid to the caller. All this was forgivable when it was an inexpensive service, but for being 10x the cost of a real phone line this is a deal breaker. No mobile app is a deal breaker. No integration with gsuite or CRM software is a deal breaker. Customer service takes hours to respond to a "chat". That's not how chat works. This software just not anywhere near worth the cost with the new pricing structure. Vendor Response Hi Joseph! Thank you for writing a review on Yodel. We would like to respond to your comments: Yodel is a full on phone solution, that not only offers a phone line but many further functionalities like welcome message, call recording, call screening or voicemails and also includes many integrations to Slack and CRM systems. Yodel is comparable to solutions like Vonage not only in terms of functionality but also on pricing. Since your review was posted, we have also added mobile and desktop apps to our product offering. We would very much appreciate if you can update your review and give us feedback on where we can still improve! If you ever need help or are unhappy with pricing/functionalities or similar, you can anytime contact us at support (at) yodel . io Replied December 2020 Read More HA Henrik A. Verified reviewer Sporting Goods 11-50 employees Used daily for more than 2 years Review source Reviewed February 2022 Easy to use VoIP features 5 Streamlines everything in regards to calls really well Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to set up and gives a professional appearance Cons: The setup can be tricky if you're not tech savvy but otherwise it's easy. Read More Pritesh P. Verified reviewer Marketing and Advertising Self-Employed Used other for less than 12 months Review source Reviewed February 2019 They Still Haven't Released My Number 1 This is simply a product that isn't what they advertise, they don't provide what you pay for and customer service will make promises they don't follow through with Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It had a phone number that I really wanted and was excited was offered through a solution I needed Cons: It didn't do anything I was told it would. Even integrating it was a huge hassle that didn't work and future updates that brought new integrations didn't work. That and they said they would release my number to another provider and they didn't to multiple different solutions I tried. Vendor Response Hi Pritesh, I am really sorry to hear about this. We understand that Yodel is not the right solution for everyone but we always do our best to offer the best support possible. Phone numbers can be ported out from active accounts. We just need your support pin for confirmation reasons. Maybe you didn't see our responses and this is the reason why the number hasn't been ported out yet. You can contact us at support@yodel.io and I'm sure we will solve this in no time! Replied February 2019 Read More MS Mark S. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed April 2018 A bit complicated for some users, like myself. It has execiting features though. 4 Great solution for looking professional, quickly. Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It allows you to have a professional image with inbound calls to your company. Without the full time receptionist. It's not perfect, however the music on hold and please hold the line comments are what give that extra confident touch to callers. The robust features this has are incredible and allow you to even create an FAQ. It's a time saver from having to waste time answering questions that are easy done through the FAQ. Cons: Confusing. Feels bloated, though I know it's not. But the integration with Slack, though very cool, is not completely clear. The interface has a lot going on. When a call comes in, I'm searching for which button to choose. I believe they're coming out with their own app and software to handle this, so I anticipate it helping greatly. Problem is answering calls ... many times they're already hung up by the time I'm able to get to the call. It's got some major refining in the area of speed and efficiency. Read More Paul H. Verified reviewer Design 2-10 employees Used weekly for less than 12 months Review source Reviewed August 2018 Yodal, for when you need a number and a call waiting service 4 OVerall, my experience is good. It does what it says on the tin, and i have rarely needed to change the settings.. Just set it and forget it :) Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: I like that its simple to setup, and i can set answering machines for specific times of day etc Cons: I dont like that it is so integrated in slack.. i know thats its USP. But i want to get away from using slack as i think it is a time waster.. Yodel doesnt have a dedicated app for itself, and if it did it would be great, Read More Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/remote-work/yodel-profile/reviews/) ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1203) Recently recommended **16** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **10** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **5** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (325) Recently recommended **4** times Stuck Between Options? Our experts can help you compare Yodel with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice