There is a lot that I personally really like about Docket Manager. For me, it has been really helpful to be able to see the different queues where orders are sitting.

Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.

The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.

There is a great family behind this product updates and often.

Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.

I like the online stores, I like that Support is minutes away not hours.

I dislike that you cannot duplicate templates from group to group. IE a 5x7, 4/0 could go under invitations or postcards or business forms.

This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.

Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.

Each section of Docket Manager has a straight forward user interface, that places content into locations where you would expect to find it.

Tech support is over above other software we've used.

I cannot speak to this 100%, but I do know that our accounting team has really struggled the most with Docket Manager.

They keep making improvements and updates do not cost anything.

It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.

The software improves for the community, and there is great communication between the customers and Docket Manager.

It has been a hard transition from Franklin Estimating to Docket Manager. With that said it was my ignorance of the pricing rather than any problem with DM.

Solid to work with all of the team is great to work with.

DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.

Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.

Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.

Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.

The support team at Docketmanager has been very responsive and helpful and we've grown with them.

I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.

This was a great way for our office, who does a lot of print items for education and promotion, to estimate costs.

Now that our products are set up, we are using it much more and finding many instances of billing errors made before we purchased Ordant resulting in a loss of income.

We have been thrilled with the level of customer service.

Our graphics and print shop staff are very pleased with how easy it is to understand and use, and the up-to-date look and functionality of the webstore is miles above what we were using before.

The User interface is extremely simple to navigate. Works great from PC, tablet or phone.

Very easy to use and the Ordant team is constantly adding new features.

Our experience has been great. Rep and the company are very receptive to ideas, input, and suggestions to make the product even better.

Estimating has been a bottleneck for us for a long time, but no longer.

It was time consuming, inconsistent and worst of all provided no way to retain crucial details about our print customers and the products they were ordering.

Supportive customer service with an amazing level of patience.

Ali and his team have always been prompt to resolve any issues or help with any set up needed quickly. Definitely would recommend this solution to any colleague.

This is one of the best business investments we have made to date.

Ali is professional, responsive and will go the extra mile to make things happen. This is a great product and a fantastic company to work with.

They took care of the whole process from beginning to the end. I like how even my employees with little knowledge can do an estimate now.

We've noticed a dramatic increase in sales due to better customer service and freeing up time for us to pursue bigger and better projects.

What I like most about Ordant is that it is customizable to fit the specific products we sell.

Over the past few years our print & graphic design business has been rapidly growing.

We worked very hard to find a solution that worked for both our company and for our customers. Ordant made the integration simply and easy.

It is easy to use, very user friendly and allows multiple users, which is incredibly useful.

Ordant has made things so much easier for us and has integrated some processes that we struggled with.

The Ordant team has been beyond understanding and helpful with the integration. They respond to all inquiries immediately and are willing to work with you and teach you.

Billing was a whole lot easier since Ordant connects to Quickbooks Desktop and Online (we used Online).

We really like this software. It is very easy to use and it is a great tool to track our orders and estimates.

Usman has created a fantastic product, which I highly recommend to any in the market.

Best of all, support agent explained that the Ordant software came in a few different “package” level options.

Our experience with Ordant has been one of the best customer service experiences we have had in ANY industry.

Haven't had time (our fault) to set up many storefronts.

US Dollar

DocketManager is a cloud-based web-to-print solution that enables print businesses of all sizes to streamline organizational workflows, from tracking orders to managing bills and inventory. Key features include the management of customers, sales, marketing, accounting and reporting operations.


DocketManager comes with a customer management module, which allows businesses to consolidate all client information in a single database and categorize, track or quote client orders via email communication. Users can manage operations related to accounting, past dues, deposits, sales revenue or commissions and analyze profit/loss statements based on various categories such as stock, orders and more. Additionally, it offers an inventory management module, which helps businesses monitor stock levels and reorders across multiple locations.


DocketManager integrates with Google Maps to facilitate location mapping and order tracking. Pricing is available on request and support is extended via phone, email and online measures.



LongDescription

Document Templates

Production Tracking

Purchase Order Management

User Management

Electronic Payments

Product Catalog

Multi-Store Printing

Process Ink Calculation

Activity Tracking

SEO Management

Templates

Bindery Estimating

Product Configurator

Order Management

Credit Card Processing

Invoice Management

Press & Run Style Analysis

Approval Process Control

Multiple Version Calculations

Template Management

Scheduling

Best Fit Imposition

Content Management

Configurable Workflow

"Best Price" Estimating

Preview Functionality

Inventory Tracking

Role-Based Permissions

Production Options Evaluation

Workflow Management

Activity Dashboard

Reporting & Statistics

Cost Estimating

Estimating

Customizable Templates

Billing & Invoicing

Pre/Post Service Calculations

Website Management

Discount Management

Customizable Branding

Approval Workflow

Order Tracking

Order Processing

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Pre-Press Estimating

Inventory Management

Online Catalog

Search/Filter

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Job Management

Print Management

Shipping Management

Data Import/Export

Pricing and Cost Calculations

Alerts/Notifications

Work Order Management

For Printing Industry

Web browser (OS agnostic)

Contact DocketManager for pricing details

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

DocketManager

In Person

Live Online

Webinars

Documentation

Videos

Ordant is a cloud-based web-to-print solution designed to help sign shops and printing businesses streamline processes related to online proofing, order approval and more. It lets users set up B2B/B2C, eCommerce storefronts to display a brand's products and services, place print orders, upload files, process custom signs and proof samples.


Features of Ordant include a drag-and-drop interface, order management, job scheduling, automated emails, customizable branding and more. With the customer relationship management (CRM) module, Ordant allows sign shops to track shipments, payments, client interactions, sales leads and orders as they proceed through the pipelines. Additionally, the print estimating module enables users to calculate print costs for an unlimited number of products using custom formulas.


Ordant facilitates integration with several third-party applications and service providers such as Slack, Google Drive, FedEx, Stripe, QuickBooks and more. Pricing is available on monthly subscriptions and support is extended via phone and email.



Real Time Data

Real-time Updates

Essentials: $295 per month

Essentials: $495 per month

Professional Plus: $975 per month

Enterprise: $1,500 per month

DocketManager vs Ordant

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