Crazy Egg vs Datadog

RATING:

4.5

(83)

Crazy Egg has 83 reviews and a rating of 4.46 / 5 stars vs Datadog which has 239 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (83)
4.6 (239)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 29, 2023
March 28, 2024
Pros/Cons
  • Pros

  • I love being able to see the visual maps of where our customers are going, clicking, and spending time.
  • It's really easy to just use A/B testing for different website texts/article headlines. The offered 30 day trial period is sufficient enough to make a decision about continuing.
  • Cons

  • Crazy Egg will also not give you answers, only information, so don't expect this to tell you what to change.
  • Maybe one day there will be a platform that does everything, but for now I'll keep using Crazy Egg.
Read all user reviews
  • Pros

  • So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.
  • It is friendly user.interface, it has very good customer support. It allows create flexible dashboards.
  • Cons

  • Metric types takes time to understand. Sometimes it is very difficult to understand the graph report and it is bit technical to use.
  • Pricing can get confusing as there are multiple tiers per feature set.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos