SylogistMission ERP

RATING:

3.9

(21)

About SylogistMission ERP

Serenic Navigator is part of SylogistMission -- software designed especially for nonprofits, which includes accounting and financial management, ACH support, account schedules, award management, bank reconciliation, document management, budget management, payroll and human resources, reports, analytics, deposits and loans, and field operations. Our accounting software is tailored to the needs of small to mid-sized nonprofits, especially nongovernmental organizations, faith-based organizations, Award-winning Serenic Navigator is built on Microsoft Dynamics 365 Business Central. Serenic Navigator includes the functions your nonprofit needs in a single solution, reducing data redundancy associated with disparate systems while improving financial performance visibility...

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SylogistMission ERP Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for SylogistMission ERP

1 - 5 of 21 Reviews

Peter

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Serenic Business Central 365

Very good experience

PROS

Ease of integration; functionality across different requirements

CONS

More training manuals are needed. More support for customizations.

Reason for choosing SylogistMission ERP

Best choice for Fund Accounting for non-Profits

Reasons for switching to SylogistMission ERP

Functional and business needs

Vendor Response

Thank you for your review of Serenic Navigator and for your feedback about training resources. We appreciate customer feedback and work hard to improve our services.

Replied October 2021

Bambo

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

Serenic navigator assessment

A very good experience. At the beginning I had a problem to accept serenic because i had problems to accept changes with previous system but after two good years of learning trying doing mistakes and correcting I finally discover an excellent system on serenic very easy to drive when the get the logic of it vs your accounting need.

PROS

The rationale of the functionalities, the intelligence, the logic link between features, the ledger entries reports cohérences, the flexibility of the report customization based on need, link and logic between: award, subaward, PO, PPI, payment journals vs applied etc…

CONS

Jet reports. The report associated to serenic to provide reports like trial balances, creditor balances, budget versus actual etc… was not as performing as of our expectations. As a consequence it was replaced by power bi 5 years later.

Reason for choosing SylogistMission ERP

Better management of financial data

Reasons for switching to SylogistMission ERP

Managerial decisions motivated by technical issues

Vendor Response

Thank you for your review! We appreciate your candid feedback regarding Serenic Navigator.

Replied October 2021

Luis

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed February 2017

Good Product still need to be developed for International Charities

I've been using Serenic for many years and the product has been very capable to deliver and manage the financial and Grant information. Easy to enter data and many options to extract the info I've clearly been able to do my job. I always missed the guau factor, some of the functionalities are added a posteriori and the work with the client is not as proactive as should be: field connect is delivered after particular requirements instead of perceiving since the begging that was a space in the market. I recommend the development team exploring strategic initiatives that could be consider more medium term investment.

PROS

Robust construction

CONS

Not web based or easy to deploy overseas with limited broadband

Patrick

Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2017

Serenic Navigator is the best

I have done 2 implementation of the software: in 2007 with Action Against Hunger USA and 2015 with International AIDS Vaccine Initiative. I love the dimensions, the multicurrency features, A/P, Bank, G/L AND AwardVision, as well as the great reporting capabilities (using the Cube). IAVI wanted an accounting solution that integrated with Awards management, Budget, Purchase Requisition and Purchase Orders. Also we wanted a system that could work with multiple currencies, didn't require customization, very user friendly, and integrated well with Microsoft products. The software had to be supported and maintained by a dynamic company with an excellent reputation and strong experience working in the not-for-profit sector. The software had to be easy to connect to from anywhere in the world (via Citrix or any other web-based protocol) and offer the possibility of migration to a cloud-based hosting environment. IAVI was looking for a solution that would provide easy consolidation between multiple subsidiaries, strong analytical functionality, and powerful reporting capacity. Last but not least, excellent support and maintenance services were essential, both from the original manufacturer and from a robust network of third party consultants and vendors. Coming from a complex system entirely customized that required a dedicated team for maintenance on an on-going basis, we were looking for an off-the-shelf, user-friendly product requiring minimal maintenance. 1. IAVI wanted to find a solution that could be used more widely than just by the accounting team. A real management tool. 2. IAVI wanted to stop working in silos and have the financial information stored in one place for use by all of the various stakeholders (purchasers, budget managers, project managers, grant managers, accounting and payroll staff, senior management,'). 3. IAVI wanted to run a powerful financial system without needing a dedicated technical support team. 4. IAVI wanted to report in real time and readily close the books on a monthly and quarterly basis. 5. IAVI wanted a system that could easily manage the authorization and coding of expenses. 6. IAVI wanted a solution that provided a great audit trail. When you buy the Serenic Navigator, you become part of a big family of fantastic professionals. Serenic maintains a very personalized relationship with all its clients. Also each Serenic client can learn from other Serenic clients via the NGO usergroup.

PROS

1. IAVI implemented the Awardvision grants management tool as a full component of our financial processes 2. Thanks to Serenic Navigator's very powerful reporting tools (i.e., Jet Reports and Cube), grant managers can now create reports directly from the accounting software, and budget managers can view their actuals vs. budgets in real time. 4. IAVI now seamlessly produces quarterly consolidated financial statements via the Cube. 5. IAVI is using the Navigator workflow management process and a few basic validation rules to streamline the authorization and allocation of expenses to Fund/Award and Project. 6. The drill-down functionality of the software makes it easy to navigate through accounting transactions and provides a great audit trail. IAVI made an extensive use of Attributes to pool expenses together according to the management requirements. -IAVI has cut in half the time required to produce quarterly financial statements. -IAVI virtually eliminated miscoding and the subsequent need to reclassify expenses. -IAVI has decreased from 4 weeks to 2 weeks the time required after the end of a pay period to upload the allocated payroll into the financial system. -IAVI has reduced to zero the time required for uploading corporate credit card expenses post-approval. -IAVI has real-time balances on all authorized POS without relying on external systems (ContractCentral). -IAVI has received timely and attentive customer support for all issues submitted.

CONS

The Revenue Recognition module is maybe too complex.

Dennis

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2021

Update/Upgrade

Vast improvement from AS/400 software.

PROS

Familiarity due to Microsoft connection, experience with diocese and accounting module was very straightforward.

CONS

Printing of forms/formats leaves much to be desired

Reason for choosing SylogistMission ERP

Experience with Diocese (atlanta) and offered the accounting software as well as banking module.

Reasons for switching to SylogistMission ERP

Efficiency - able to self manage and administer along with technology upgrade and clean set up of accounts

Vendor Response

Thank you for your review of Serenic Navigator and for sharing your experience with our solution. Hope to see you at DFMC soon.

Replied October 2021