I appreciate their very attentive Customer service and the one-on-one attention that you can receive from the software developers and their support team. They have many videos that you can watch to help you learn on your own time if customer service is not available. Always super friendly and helpful. They operate with the philosophy that no question is a stupid question.

I do not like the fact that trying to use the database on a mobile device can be a bit clunky. I would like to have an easier sign in process than using my browser application.

Our team is genuinely excited to learn how to use this product. So many of our staff were simply fed up with the former system and many were outsourcing various functions to other products because they system was simply not user friendly. That becomes a nightmare for trying to compile usable data on a holistic level, which is NECESSARY to assess the health of the body, the ministries, or any parishioner in a church our size. And, again, the Churchteams team is beyond compare.

The ease of use is the top of the list of what I like most about Churchteams. It's simple, but so powerful. It's also one of the most affordable options and the customer service has been exemplary. Executive has been with us every step of the way, Executives are always available to answer questions and their help and expertise with the data conversion was priceless. Our team is actually excited to use it and they are learning quickly how to navigate everything.

Honestly the only drawbacks in my opinion are relate to the search function as it relates to our former product. We have a large congregation and a LOT of records. In our former ChMS (the one that must not be named - if you've used it you know exactly which one I'm talking about) we could search by partial first AND partial last name simultaneously. In Churchteams regardless of whether you're doing a people search or a merge or whatever it is, it will search as you type, but it will only search one partial name at a time. It's an inconvenience at worst, but it is something I hope they consider implementing in the future because it really does help immensely with you have, for example, nearly 500 Smiths in the database.

It's been an okay journey over the past 5 years or so.

Church Teams is relatively user friendly, and makes for not a too bad "one-stop-shopping" option for event registration, child sign in, team leadership, charity receipting etc.

There is no "forgot your password" option. Which for 2019, is unacceptable, and the reasons I plan to leave Church Teams ... soon. We get constant requests from volunteers who can't remember their passwords. One button, like all other online subscriptions, would solve this. It needs to be soon! The small group sign in is antiquated in its look, sending people to find a leader (by name) when the group is full. We have thousands of people who attend, ... how would they find that person? But the static page requires it remain this way. I really don't like this either. Support, is likely the worst piece of Church Teams for me. I called at 7pm the other night, they were closed, I called at 10.30am my time yesterday, they were closed. Training tools for team members are weak, at best.

Previously, we had a very simple church management system that did not meet even half of our needs. Church Teams has revolutionize the way we run our office, and all of our ministries and outreach. What’s more, they respond to questions quickly, and they take suggestions very seriously as we’ve seen updates and improvements reflect our requests from the field. We LOVE ChurchTeams and highly recommend!

Church Teams covers every area of software and programming that our church could ever imagine needing. From security and children’s check-in to data management, giving, small groups, volunteer scheduling, and event registration, anyone we introduce it to comments on how easy it is to use.

Our initial transfer of information seemed clunky, but that turned out to be our own mistake.