HRSoft COMPview enables us to support our business through building advanced rules and calculations not available in our HRIS. We were able to build interfaces between our HRIS and HRSoft to ensure the data populated in the planning tool was mapped properly. We also built reports to support seamless payroll processing for our annual bonus payments. Our support team was incredibly knowledgeable and supportive throughout the entire process.

Some features are hardcoded into the HRSoft COMPview tool which may require some creative resolution. The HRSoft team was extremely accommodating and always kept our business needs in mind. Also, post-implementation, we held a post-mortem and HRSoft listened to our feedback for improvements which may be adopted in future releases.

The right customer service team makes all the difference. This is a solid tool, made better when you have someone that can help you make best practice decisions on how to configure what you're trying to accomplish.

-A single view for merit and promotion data and planning - this allows for all individuals in a specific org to be reviewed within their structure without toggling between screens -Real time budget updates as recommendations are added -Ability to add Co-Planners for HR to be able to assist with planning for the designated areas -Many readily available reports -Ability to create and make available compensation letters to Planners for distribution to their employees

-A lot of PS hours goes into configuring the system - we never seem to have enough to cover our annual implementation -Small detail, but I don't care for the search functionality. After you search for an employee, you then have to "Apply" the results. An unnecessary step in the process.

- Highly customized application to support employee variable compensation planning and allocation. - Excellent support and flexible professional services

- function rich - highly customized - ease of use

- error handling is a bit weak - not enough information cross checking and validation - error messaging is a bit weak

As a People Services team and user, I love the interface of HRSoft. Senior leaders describe it as "Amazon for compensation management." HRSoft has also been a fantastic partner in customizing to meet our business needs.

Generally, we are very happy with the product. Sometimes the product will become slow if too many users are in it, but my understanding is that this will be resolved over time.

CompTrak software allows us to manage the most complex compensation plans with confidence. It has no issue handling exceptions and complex business rules.

The Comptrak vendor is very knowledgeable about the Insurance business. They proved to be very accommodating even with short notice requirements. Impressive development and testing speed and quick turnaround time for changes. Their deliverables are always of very high quality. The customer support team is always standing by to pick up the phone and call if we have questions or issues. Based on feedback I got from our business users, the software is intuitive and very easy for managers and administrators to use, gives them the flexibility to handle all situations with audit compliance. From a daily maintenance perspective it's worth mentioning and in the last 2 and a half years since we went live we never had any major severity incident, not even a medium severity one.

Nothing I can think of at this moment. The software is very robust and we had no significant production incident with it.