AVG CloudCare is a cloud-based security suite designed for use by small and midsized businesses (SMBs) and third party managed security service providers (MSSPs), who use the tools to manage security on behalf of their clients.
AVG CloudCare includes a wide range of security features including antivirus, which protects PCs and laptops and detects and removes concealed threats. Files are scanned before employees download them and URLs are scanned while they search online, thus reducing the risk of attack.
Meanwhile, AVG CloudCare’s content filtering option enables businesses to monitor, and if necessary block, select websites employees visit to improve workplace efficiency. It also enables protection against spam and encryption for email, and pay-as-you-go cloud backup to defend against potential data loss.
Finally, AVG’s remote management tool enables an administrator to manage a company's security from anywhere, on any device. Highly scalable, AVG CloudCare is available as a year or two-year subscription with optional monthly add-ons.
William from Stone PC Works! Inc.
Employees number: 2 to 5 employees
I've used CloudCare for over 2 years, and sold & recommended AVG anti-virus products since 2007. In the late 90s and 2000s AVG Technologies was a solid company putting out a solid antivirus product. Now the company is focused on sales, market share and increasing profits, at the expense of technical support and beta testing.
CloudCare is a train wreck. It's unreliable, has chronic technical issues, is prone to service outages, and AVG is constantly pushing out half-baked updates that introduce as many problems as they resolve. On top of all that, the technical support for resellers is unfortunately unresponsive.
In the time since I switched over to CloudCare, the situation has grown far worse than it was a couple of years ago. I have hung on hoping things would improve, but instead it has gotten worse. I finally had to bite the bullet and move to a true MSP platform. I recommend avoiding any product from AVG technologies altogether.