Clarizen Software


 

Clarizen is a collaborative work management solution designed to help organizations improve cross-company engagement.

Built on a secure, scalable platform, Clarizen brings together project management, configurable workflow automation and in-context collaboration in a single solution. Everyone involved can track projects, communicate with others and participate on their own terms.

Organizations of all sizes, across 79 countries currently use Clarizen. The company is privately held, with office locations including San Mateo, Calif., Tel Aviv and London.

 

Clarizen - Project delivery dashboard
 
  • Clarizen - Project delivery dashboard
    Project delivery dashboard
  • Clarizen - Incoming requests
    Incoming requests
  • Clarizen - High level implementation planning
    High level implementation planning
  • Clarizen - IT portfolio
    IT portfolio
  • Clarizen - Projects - PMO view
    Projects - PMO view
Supported Operating System(s):
Web browser (OS agnostic)

109 Reviews of Clarizen

 

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Software Advice Reviews (42)
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Showing 1-20 of 42

Ralph from TRC Consulting Inc
Specialty: Management Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good software off and on-site staff

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N/A

I like this software. I work out of office and it is easy for me to be able to view projects on the go. It’s easy to connect with clients and set up tasks to remind me of what still needs to be done.

Advice to Others

Good for a small business. For largest scale might need something more advanced.

 
 

Candace from TRC Consulting
Specialty: Management Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good for Projects Bad for Accounting

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Value for Money

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Clarizen is okay in terms of the project management capabilities. At my previous job, we used Zoho Projects and CRM and I found it much more efficient in the accounting integration aspect. With Clarizen there isn’t many options as far as billing and timesheet information goes. I use Great Plains for accounting and we tried to integrate everything into Clarizen but there’s just not enough customizable features to where it would be beneficial for us.

Pros

project management, tracking, teamwork

Cons

accounting

 
 

Erne from ianetti.legal
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mandatory $7,500 Onboarding Fee Sucks

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Value for Money

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I've been using an extended trial of Clarizen for several months. I love it, but when I was ready to subscribe the fee was high. High but affordable and worth it. What nobody told until I was ready to pay is that there is a mandatory minimum onboarding fee. That's not cool.

Pros

Easy to use, comprehensive tool

Cons

Onboarding fee of $7,500

Advice to Others

Try it, but unless you're willing to put down $7,500 for unnecessary training don't waste your time.

 
 

Ryan from Property Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Clean interface, pretty easy to set up; social aspect excellent

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I liked Clarizen's product. I've used other large PM software products and Clarizen's offering was easier to use overall.

Pros

The interface is very clean, it's very flexible and fits with many processes. It was pretty easy for us to customize to what we needed. The social functionality was great, it lead to improved team interaction and teamwork. I really liked that. The reports were good, and again pretty easy to set up. Creating custom fields to report on was easy. Support was good, I think our consultant was very flexible and helped us with things even he wasn't used to; he was very open to our processes and helped us make them happen in the tool. He was very responsive as well.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Advice to Others

Make sure your processes are well-defined before implementing this software and they'll help you fit everything in, and in a user-friendly manner as well.

 
 

Matt from WLPR
Specialty: Accounting/Taxes

August 2016

August 2016

Great Project Management

Ease-of-use

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Customer Support

Value for Money

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Likes Best

The software is extremely robust from Finance to project management. The platform is great for collaboration from any party and keeps everything on track, even if someone happens to be out of the office.

Likes Least

It has so much to it that can be overwhelming when trying to learn.

Recommendations

Definitely use the University they have to learn how to use the software. Once you learn how to use the software you will love it. There is a lot to learn since it has so many capabilities but learn the basics and the rest will make sense.

 
 

Kevin from WebBank
Specialty: Financial Services

August 2016

August 2016

Flexible Software with Incredible expansion capabilities.

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Likes Best

Ability to use for multiple solutions in addition to Agile Project Management. I've been in the business for over 30 years and Clarizen Customer Care in the best I've experienced in a very long time.

Likes Least

The Software is overwhelming at times for me since I am not a programmer and my Bank is using a lot of custom built processes. In all fairness, we went from implementation to advanced usage in a couple of weeks so we never allowed their implementation team to completely train us in the basics. I do not know HTML and have never used it so I have run into challenges. The team at Clarizen have been fantastic to work with however.

Recommendations

As a project management software is it very easy and intuitive to use. The capability is superior to anything else I looked at (I reviewed 24 platforms before buying Clarizen). 50 hours of professional services can be used up quickly as this software is massive in functionality.

 
 

Sean from County of Tulare
Specialty: IT Services

July 2016

July 2016

Clarizen, Versatile and Powerful!

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Likes Best

There are two things I Love about Clarizen. First, their staff, friendly, helpful and fulfilling the companies position of customer success. This couldn't be more important in making Clarizen a valuable tool for my company. Two, configuration! tired of wrapping your companies processes around a a software's functions? We were too, and with Clarizen's customization functions we were able to wrap it around our processes. This made for seamless integration into our ecosystem and simplistic integration into employees daily life.

Likes Least

There isn't much to say here. Clarizen is a great tool and if leveraged properly will become the best tool in your arsenal.

Recommendations

Again, I cant stress how important it is that you can customize this software to a great extent. Look at all the functions, customizing, API usage, and InterAct. Ask yourself if the competitors can compete with this.

 
 

Stephen from Engaged Projects
Specialty: Other Services

July 2016

July 2016

Yet to find a better work and project management app

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Likes Best

It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates.

Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

Likes Least

My only gripe is not being able to pay in Australian dollars...

Recommendations

Take the trial, use the Clarizen University, really dive deep so that you can see what's beneath the surface that you'll end up not wanting to live without...

 
 

Avnish from Aurion
Specialty: Payroll Services

June 2016

June 2016

Wing to Wing PPM Integration, Information Visibility, and Improvement

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Value for Money

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Likes Best

Integration of PPM with Resource Allocation, Capacity Planning, and Finance.

Likes Least

Data and Reports based on Calander days require manual steps.

Recommendations

It is a great solution that is flexible, scalable and can be implemented very quickly. If you are prepared to work with few manual steps, that might improve in future, it is a great value product and Clarizen support team is excellent!

 
 

Gabriel from EliteHealth Pharmacy Staffing
Specialty: Healthcare

June 2016

June 2016

Look No further Than Clarizen

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Likes Best

Robust, configurable, and affordable! Clarizen was our project management trifecta! We chose Clarizen for its web-based, real-time performance. Not only can our team efficiently execute a project, our clients can check our progress, communicate changes, and parse information on the fly which means we spend less time talking and more time doing. And did I mention you can use it on any mobile device? Sweet!

Likes Least

Support could be a little better and the reporting needs some improvement but updates are regular and these issues aren't major, at least for us.

Recommendations

Identify your priorities. We wanted a system that would allow our clients to really collaborate on a project and Clarizen does a great job at facilitating changes while staying on schedule.

 
 

Monica from EKS&H
Specialty: Marketing Services

June 2016

June 2016

A useful project management software but it is way too complicated.

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Likes Best

It is robust enough to manage many large projects and campaigns.

Likes Least

The complexity is too much for most small groups to adopt.

Recommendations

Use this program if you have large volumes of projects occurring simultaneously. Take 6 months to learn how to use this program before rolling out.

 
 

Mike from Halogen software
Specialty: Other Services

May 2016

May 2016

Super flexible software

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Likes Best

The software has such awesome flexibility, the support network and groups are also fantastic! Product releases are often and fantastic, they listen to their customer base.

Likes Least

Having so much flexibility and options can be confusing to users. Often a filter is set and forgotten about then the wrong information is displayed. Don't minimize user training and retraining when using the software

Recommendations

Do the trial, test it out, spend some time. It's important to really take the time to explore the features and functions that are important to you during the trial.

 
 

Kimberly from MedImpact
Specialty: Other Services

May 2016

May 2016

Easiest Project Management Tool Ever!

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Likes Best

Vendor Engagement and assistance is excellent. The product is easy to manage as a system administrator and use as a project Manager.

Likes Least

in regards to the configuration setup by admins; the product does not offer system level reporting on how made what changes in the tool.

Recommendations

Be sure to verify your companies SaaS Security protocols when integrating this product with others.

 
 

Phil from Xtrac Ltd
Specialty: Engineering

May 2016

May 2016

A flexible, intutive tool that is packed with features

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Likes Best

Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. Developing a custom timesheet module for our specific needs was never a problem for them and they have delivered far in excess of the original brief.

The layout and format of the system is so intuitive we have not needed to undertake lengthy training sessions to our users, almost all have found themselves navigating and operating without issue with only a basic introductory training session.

Likes Least

The only area where development is still required is the reporting tools. These tools are good, but they are not at the high level that I would want. That said there is significant development taking place that I am aware of and updates are made to improve this area particularly on a regular basis.

The tool does have the ability to export almost all data to Excel so if you can't do something within the reporting tools available, you probably can externally.

Recommendations

Take out a trial, once you try this software, I'm confident you will see the benefits.

 
 

Jonathan from CUSI
Specialty: IT Services

April 2016

April 2016

Great Product!

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N/A

Likes Best

Ease of use, access, and performance. It takes project documentation to a new level

Likes Least

No Con's at this time, this product seems to perform well.

Recommendations

Clarizen is a definite must when evaluating project management software.

 
 

Jennifer from CUSI
Specialty: Other Services

April 2016

April 2016

Excellent Configurability

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Likes Best

From a Director role, the UI is fantastic for high-level project monitoring. I also love the ability to share projects with the client. This functionality allows me the ability to enforce client accountability as well.

Likes Least

Clarizen is a highly customizable application which is great! Learning how and where to do all the customization takes some time and training.

Recommendations

Clearly define how you want the projects to flow prior to starting setup. What tasks are repeatable, what communication if any should be triggered and clearly define reporting needs. Knowing this prior to setup and configuration is key.

 
 

Nathan from Humana, Inc.
Specialty: Other Services

April 2016

April 2016

Flexible yet Easy to Use

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Likes Best

Clarizen has an immediate ease of use due to its familiar user interface. If you've used popular social media sites you'll easily be able to start using Clarizen right away. I love that we can customize and extend the features with workflows, validations and automations.

Likes Least

Clarizen is not the cheapest solution out there - but you really pay for what you get. We've tried other products, including cloud based PPM systems and did not like them as well.

Recommendations

Really dive into the possibilities of customization in your trial - there are easy apps you can install to really extend the functionality that are free.

 
 

Brian from Paylocity
Specialty: Payroll Services

April 2016

April 2016

Great Project Management Tool!

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Likes Best

Innovation. Clarizen seems to be not content with it's product and continues to innovate new features that we take advantage of. We have also brought a lot of custom scenarios to them that they have been able to develop and implement with our company.

Likes Least

Tough to get a lot of time with your personal account manager after implementation. I know there is is of course never enough time but yo always want more.

Recommendations

Bring your outside of the box ideas to your presentations and demos and find out how willing the service is to customize and work with you. Clarizen has shown us time and time again that they are willing to make our crazy ideas happen.

 
 

Devin from CUSI
Specialty: Other Services

April 2016

April 2016

My experience with Clarizen has been Awesome

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Likes Best

It profoundly covers all aspects of project management, very customisable, with advanced reporting and custom fields.

Likes Least

Sometimes the system shows slow responses when I send requests/comments.

Recommendations

Clarizen is the most versatile saas solution for all kinds of project managers. It's highly collaborative and communication solution.

 
 

Matt from Belmark inc
Specialty: Engineering

April 2016

April 2016

Very capable, customizable & user friendly

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Likes Best

This product is very capable. This does mean that it can be complex however. There will be a learning curve based on the level of use your interested in using the software for. The vendor has been very helpful in getting us off the ground and holding one-on-one training webinars. We have also found the software to be highly customizable. There have only been a couple of things we'd like to customize that currently isn't an option. The others we've changed to how "we" want to use the software. And, the software is user friendly. It did not take us long to figure out how to start entering projects and tasks. The admin role can be a little overwhelming, but the user role is pretty straight forward.

Likes Least

The team at Clarizen has been very diligent in their training approach. I'm sure they do so to ensure their clients' success. For us though, it's been too slow. If you know how to use Microsoft Project or other project management software, a lot of the training they will go through is common knowledge.

Recommendations

Clarizen offers a free trial and free webinars. I would dig in and build out a sample project including milestones and tasks and set due dates for each of them. Don't be discouraged as things might not be completely clear at first. But, we started creating projects and using the software before our first training session and it helped.