Because we only issue donation receipts annually, it can be difficult to remember how to use a donation software program. Because Donarius is so easy to use and intuitive, we don't waste time trying to relearn the program every year. And if we do run into issues, they provide excellent customer support - above and beyond. Would highly recommend it to any non-profit.

It's intuitive and really easy to use. And the customer support is stellar. No one gives this kind of patient, customer-focused support and that's why I recommend it to everyone I know.

I honestly have no complaints and i have been using this for multiple NPOs for years.

As a small non-profit food pantry (we serve 37,000 clients a year and record about $200,000 to $250,00 in donations a year)and I couldn't be more pleased as a Donarius user. It fits our needs perfectly and actually has some features that we haven't even gotten around to using. Of the many programs I've used through the years - of any kind - I've never experienced better or more personal customer support. A program is only as good as the support you receive when the day comes that something goes wrong. I've had issues that were computer related, not at all a fault of the Donarius program, yet still received literally hours of support to try to work through the problems to get me back in operation. I would (and have) recommend this program to anyone that wants a simple, effective and easy to learn donations program. It has a great help section that literally takes you through every step of every function available - in language anyone can follow and understand. It is easy to get started using yet can be customized as you go to meet pretty much any situation you might encounter. Other programs have been developed since our Pantry first started using Donarius, but if I were to start over today, I would ,without a doubt, choose Donarius again. Great product at a great price - proving the old adage "you get what you pay for" totally wrong. Don't be fooled by the modest price - this is a great program backed up by great customer support. (Get it now before they wise up and jack up the price LOL.)

Simple and intuitive yet comprehensive in meeting our needs. Also great customer service response.

It may be me not exploring the possibilities thoroughly, but it seems like some of the template letters I've tried to write were restricted in their length so I wasn't always able to use them to personalize large mailings. (Instead, I just did a generic newsletter and generated labels.)

Not sure if this is a Donarius issue or not. The weekly teller sheet is put in a Dropbox at the Church and more often than not is does not come through to the Dropbox on my computer. Sometimes the solution is finding it in Dropbox apart from Donarius on my computer and then it will show up in order to import in Donarius. I also have a problem with monthly PAC donations. I have a recent new PAC and can't get it to add to the list without entering it each month.

It provides a easy way to track charitable donations and provide receipts at year end.

Some items are difficult to find the answer to.

We were looking for something that was easy to use and cost effective. Another ministry head suggested that we try Donarius, because they were using it and highly recommended it. We fell in love with it right away. The customer service was attentive and knowledgeable. We were able to remove the barrier of time consuming, because this program was so easy to navigate, made things flow so much quicker, we were able to keep very accurate records and provide our donors with professional and detail documentation of their giving.

The ease of use and how even if you are a small ministry you can still function with excellence and look very professional.

We have been using this software for approximately 4 years and we do not have any cons at this time.