eZee Absolute
About eZee Absolute
Awards and Recognition
eZee Absolute Pricing
Subscription prices vary depending on number of rooms. Pricing example for 10 rooms: Standard: $39.90 per month Supreme: $78.90 per month All In One - Platinum: $107.90 per month Premium: $68.90 per month eZee Ultimate: $0.00 investment
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for eZee Absolute
1 - 5 of 300 Reviews
Harjit
1 employee
Used less than 12 months
OVERALL RATING:
5
Reviewed May 2021
EZee is actually Easy solution
Aditya
Verified reviewer
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Easy to use, great support
eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !
CONSThe mobile app has a long way to go to become handy. Also, the user experience can be worked upon.
Vendor Response
Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at cm@ezeetechnosys.com. Regards, Team eZee.
Replied June 2018
Charl
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2022
ASH Technologies
Very good
PROSIncredibly user friendly, able to conduct various daily tasks from one screen. Moving from one application to the other is simple as well as returning to the initial task.
CONSReports need some work in terms of stock standard reports already loaded for guest history and customer relationship management.
Reasons for switching to eZee Absolute
Cost as well as the additional modules offered are also cloud based.
Vendor Response
Hi Charl, Thank you so much for an amazing feedback. We constantly work on enhancing our software for better experience and reporting will surely be considered. However, we would like you to mail your suggestion at cm@ezeetechnosys.com. Regards, Team eZee
Replied May 2022
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2022
Incompetent Integration Team
I liked previous version better. It was easy to click on "Today", then 15-day view, 30-day view. Now they have "Compact" and "Cozy". What a headache to make weekly reservations! The updated version is difficult to make/extend reservations by scrolling left-right on stay view window. No comments section that previous version had. Folio view does not work on my Safari, I had to switch to FireFox browser, the support team could not figured it out. There was no training provided to new version. Ugh, poor implementation. I like that now each scroll bar has an icon to see if a guest has a balance, it was a good update.
CONSThe integration team is inexperienced. I obtained new gateway provider (Authorize.net, pretty big company), its a company that process credit card payments on our booking website and then sends the information back to Ezee absolute so we can see that payment was made. A year ago the engineer who connected my ezee reservations to Authorize.net did it in a few days. Now, this year its been a nightmare. I cannot explain how upset my whole team is. We have 2 motels and both websites for bookings are useless because engineer cannot connect new Authorize.net accounts to Ezee reservations. Its been more than 2 weeks. I am emailing, calling, chatting with ezee absolute team- its not getting me anywhere. I contacted Authorize.net myself, figured out that Response/Relay URL was not specified by ezee engineer in Authorize.net and that is the reason there is no connection. I emailed what needs to be done to ezee Development team what needs to be done from the moment I opened the ticket few weeks ago. It still not working. I am frustrated and disappointed. We are loosing money. Guests are upset. Its a nightmare. We are getting phone reservations from guests. Its ridiculous. I asked that ticket to be reassigned to a different engineer, I asked my issue to be escalated. My ticket number is [SENSITIVE CONTENT]. It feels like nobody cares. Yes, they talk to you politely, but there is no progress. I am considering researching other Hotel Management Softwares because I cannot afford this type of support.
Manish
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Spend little Save unlimited
It helped in expansion a lot, Using technology is not a task, but adopting the technology is difficult, we are still not been able to adopt its 100% of the features, it offers a lot more what we actually use internally.
PROSThe first thing i like in Ezee is its Customer Support which is not a easy task , Currently we are running 7 properties and almost each property use live chat option when they get stuck and it get resolved without connecting a call. The speed of the software is too good, it never crashes on group check ins, no errors at all
CONSIt's overall look and feel is not that good, but it can be ignored as it is being used internally. Guest portal look and feel can be improved
Reason for choosing eZee Absolute
When connected with each company for the first time, Only ezee was having the solution to all our requirement and that too completely on Cloud network
Vendor Response
Hi Manish, Thank you so much for taking out time to review us and appreciating our support team. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed. Regards, Team eZee
Replied November 2020