# TestRail Software Reviews, Demo & Pricing - 2026 > Review of TestRail Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/app-development/testrail-profile --- [Home](https://www.softwareadvice.com/) / [User Testing Software](https://www.softwareadvice.com/user-testing/) / TestRail Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/app-development/testrail-profile/reviews/)[Alternatives](https://www.softwareadvice.com/app-development/testrail-profile/alternatives/) # TestRail 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TestRail 4.3 [(179)](https://www.softwareadvice.com/app-development/testrail-profile/reviews/) Pricing Starting at $38.00 per month Top Alternatives ### About TestRail TestRail is a cloud-based test case management platform that allows users to manage, track and organize software tests. Its key features comprise test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests. TestRail integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project management.TestRail is priced on a monthly subscription and support is extended via phone and email. ## TestRail User Interface ## Popular TestRail Alternatives Main Product TestRail 4.3 [(179)](https://www.softwareadvice.com/app-development/testrail-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.11Value for money - 4.10Customer support - 4.17Functionality Pricing Starting at $38.00 per month Alternative Product [Testsigma](https://www.softwareadvice.com/user-testing/testsigma-profile/) 4.3 [(19)](https://www.softwareadvice.com/user-testing/testsigma-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.36Value for money - 4.47Customer support - 4.42Functionality Pricing Available upon request Alternative Product [SpiraTest](https://www.softwareadvice.com/manufacturing/spiratest-profile/) 4.0 [(104)](https://www.softwareadvice.com/manufacturing/spiratest-profile/reviews/) Ratings Breakdown - 3.89Ease of use - 4.38Value for money - 4.45Customer support - 3.78Functionality Pricing Starting at $43.66 per month Alternative Product [Testiny](https://www.softwareadvice.com/automation-testing/testiny-profile/) 5.0 [(5)](https://www.softwareadvice.com/automation-testing/testiny-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 4.80Functionality Pricing Starting at $18.50 per month Alternative Product [BrowserStack](https://www.softwareadvice.com/automation-testing/browserstack-profile/) 4.6 [(774)](https://www.softwareadvice.com/automation-testing/browserstack-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.19Value for money - 4.37Customer support - 4.52Functionality Pricing Starting at $39.00 per month Alternative Product [Tuskr](https://www.softwareadvice.com/automation-testing/tuskr-profile/) 4.7 [(63)](https://www.softwareadvice.com/automation-testing/tuskr-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.71Value for money - 4.57Customer support - 4.46Functionality Pricing Starting at $9.00 per month ## TestRail Pricing and Plans Starting price: $38.00 per month Free Trial Free Version Professional Cloud $38.00 per user, per month Plan includes: - Traceability and coverage reporting - Test cases and suites - Test runs, plans, and milestones - Defect and requirements integrations - TestRail API - Unlimited projects - Custom Roles & Team - Standard Support Enterprise Cloud $71.00 per user, per month Plan includes: - Automatic Backups - Single sign-on (SSO) - Advanced auditing - Test case version control & approvals - Test parameterization - Project admin permissions - Priority support - Audit Log Enterprise Server $1,412.00 per month Plan includes: - On-Premise Hosting - Dashboards & Reports - Import and Export - Custom Email Notifications - IP Allowlist - Invoice Billing ## TestRail Features - Popular features found in User Testing A/B Testing Annotations Audience Targeting Moderated Usability Testing Surveys & Feedback - More features of TestRail Access Controls/Permissions Alerts/Notifications Automated Testing Bug Tracking Collaboration Tools Commenting/Notes Continuous Integration Customizable Reports Data Import/Export Defect Tracking Hierarchical View Issue Tracking Load Testing Milestone Tracking Move & Copy Multiple Test Types Parameterized Testing Project Management Quality Assurance Real-Time Reporting Regression Testing Reporting/Analytics Reporting & Statistics Repository Management Requirements-Based Testing Requirements Management Search/Filter Software Testing Management Templates Test Case Management Testing Management Test Performance Metrics Third-Party Integrations Traceability User Management ## TestRail Integrations Jira Integration rated 4.5 from 13 reviews Redmine Integration rated undefined from -1 review Bitbucket Integration rated undefined from -1 review Assembla Integration rated undefined from -1 review Pivotal Tracker Integration rated undefined from -1 review GitHub Integration rated undefined from -1 review See all 24 integrations ## TestRail User Reviews Overall Rating 4.3 Ratings Breakdown 5 44% 4 48% 3 6% 2 0% 1 2% Secondary Ratings Ease of Use 4.2 Value for money 4.1 Customer support 4.1 Functionality 4.2 VR Verified Reviewer Financial Services 10000+ employees Used daily for more than 2 years Review source Reviewed July 2019 TestRail Review 4 To be able to integrate well with both our automation and JIRA stories to show coverage Ratings Breakdown 3 Ease of use Previously 4 5 Value for money Previously 4 2 Customer support Previously 3 4 Functionality Pros: Versatile allows you to start projects in multiple styles of SDLC agile to waterfall Customizations are plenty - if you can code you can extend it Cons: the fact that you have to code to extend - the reporting tools out of the box are lacking Read More Matthew R. Verified reviewer Computer Software 1001-5000 employees Used daily for more than 2 years Reviewed January 2019 TestRail: Great for companies willing to pay for it! 4 Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy! Cons: My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you! Read More BA Boyana A. Verified reviewer Information Technology and Services 11-50 employees Used daily for less than 2 years Review source Reviewed November 2023 Unfortunately, disappointing experience. 3 When I started to use it it was a relatively good test management tool, but in the second year it turned into a day-to-day struggle, I was wasting a lot of time writing and editing test cases - one of the key job characteristics of the QA. It's important to mention that I am not using TestRail for almost two years, and I hope the things got better. But honestly, I wouldn't risk to go back again. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 4 Functionality Pros: The test suites and test case structure were good and easy to navigate. Cons: The small tiny bugs that appeared every day and bothered our work. Things like the inability to open a screenshot in full-screen with 1 click.. To do that I had to open it on a new browser tab which was very annoying. And plenty of other similar issues that were arising day by day. This was the reason for switching to another test management system. Read More Prasuk D. Verified reviewer Computer Software 501-1000 employees Used daily for less than 2 years Review source Reviewed December 2018 Best test-case management tool. 4 TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately. Ratings Breakdown 5 Ease of use 5 Functionality Pros: \-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project. -Feature to export/import files for test-cases from xml, csv and xls files. -The provision to define milestones can be useful for maintaining release-wise goals. -The User can define the expected duration and priority for a test-case. - The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart. Cons: \- Test results should be editable as required in some cases. Vendor Response Hello Prasuk, thanks for your awesome feedback. We really appreciate it. Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field. Please do not hesitate to write to us at contact@gurock.com in case of any additional feedback/comments. Replied April 2021 Read More Chris H. Verified reviewer Biotechnology 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2022 Works well for basic test management, but no innovation in years 4 Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running. Cons: They have not added new features and improved the product in a very long time. It's only incremental updates and fixes. Read More Tom W. Verified reviewer Non-Profit Organization Management 5001-10000 employees Used daily for less than 12 months Reviewed January 2019 An easy, customizable tool that could be improved. 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful. Cons: It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well. Read More Bruce Y. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed April 2021 Regression testing 5 TestRail was implemented to do the record taking for manual regression testing and planning. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Great product allowing us to keep history of our testing and specifically regression testing of our software development team Cons: Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run. Vendor Response Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated! Replied November 2021 Read More Yana P. Verified reviewer Computer Software 51-200 employees Used daily for more than 2 years Review source Reviewed June 2020 Best test management tool for QA 5 It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification. Cons: Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place. Vendor Response Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work. Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help! - Matt C from TestRail Replied October 2020 Read More Pinki K. Verified reviewer Computer Software 51-200 employees Used daily for more than 2 years Review source Reviewed February 2023 Good tool for test management 3 Its been good experience to use this tool as we are managing all test cases of one project in testrail its been easy to manage. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: Its very good for managing test cases modules wise. And provides API also yo integrate with your automation code. Cons: Cost wise its very high. Integration with jira not providing that much of features as compare to Xray. Read More Isabella H. Verified reviewer Information Technology and Services 51-200 employees Used weekly for less than 6 months Review source Reviewed November 2020 Great tool that works great. 4 We use it in the center of our company's servers to monitor the additional software that we have implemented, and those that are our own totally belonging to us, to identify when it presents errors or lack of maintenance in internal systems, to guarantee the full functionality to the maximum of each one of the programs that we have, including that we manage test cases, whether manual and automated or plans and executions. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: Testrail appeals to me to a great extent, mainly due to its versatility in the functions it offers, which are software tests with a fully customizable scalable test administration, which allows determining the sectors in current availability of the system, which accesses it to this platform suggest updates to the servers on which the service was implemented, and that modernized renovations and establish again, guaranteeing a performance in the work in a magnificent way. Cons: Being a software that is based on the state of the systems that move the platform of a company digitally, it does not contain the main functions that will promote a better service on a large scale, one of these missing definitions is the compatibility test of others programs with the company's servers or with the systems that they already have implemented, which can turn out to be a problem of medium magnitude, since it does not have a complete tool. Vendor Response Thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for compatibility testing (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated! Replied March 2021 Read More Showing 1 - 10 of 179 Reviews [See All Reviews](https://www.softwareadvice.com/app-development/testrail-profile/reviews/) ## TestRail Popular Comparisons [BrowserStack vs TestRail](https://www.softwareadvice.com/automation-testing/browserstack-profile/vs/testrail/)[Tuskr vs TestRail](https://www.softwareadvice.com/app-development/testrail-profile/vs/tuskr/)[Tricentis qTest vs TestRail](https://www.softwareadvice.com/manufacturing/qtest-profile/vs/testrail/) [Compare All Alternatives](https://www.softwareadvice.com/app-development/testrail-profile/alternatives/) ## See what companies are saying about Software Advice