About TestRail


TestRail Test Case Management is a cloud-based platform that allows users to manage, track and organize software tests.

TestRail Test Case Management’s key features comprise modern test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons  across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests.

TestRail Test Case Management integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project management.

TestRail Test Case Management is priced on a monthly subscription and support is extended via phone and email.



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Supported Operating System(s):

Web browser (OS agnostic)

95 Reviews of TestRail

Average User Ratings

Overall

4.44 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(46)

4 stars

(45)

3 stars

(4)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

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Showing 1-20 of 95 reviews

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September 2018

vladimir from Action-MCFR

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

September 2018

OUR choice the introduction of Test Rail

Total: our choice the introduction of Test Rail.

Pros

- This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.)
- This is an easy organization and convenient tracking of the load of the testing department (the ability to fully customize the "working dashboard" of the QA department)

- Easy installation, deployment and support
- "Communication" with the Jira (this is very convenient for regression and autotests)
- easy to receive reports on the launch of test suites
- beautiful and understandable reports and diagrams- This is an effective management of test cases, plans and test cycles (creating / storing / editing test scenarios, managing test plans, launching test cycles, entering test results)
- User-friendly interface (clear, simple, customizable)
- Effective management of the following scenario: "technical requirements -> test cases -> overview -> test suite -> test cycle -> results"
- convenient storage of test scenarios
- This is a significant improvement in the quality of testing (a clear description of test scenarios, their reviews, correlation with requirements, division into areas - all this makes it possible to evaluate both the completeness of coverage by functional tests, and is necessary material for the entire project team)

Cons

As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

January 2019

Matthew from Johnson Health Tech. Co., Ltd.

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2019

TestRail: Great for companies willing to pay for it!

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Pros

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Cons

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

December 2018

Neil from Namely

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

If you are executing manual test cases on a large scale then Test Rail is for you

Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite. Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Pros

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal.
Integration with Jira is excellent, although some room for improvement.

Cons

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal.
Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

January 2018

Bheesam from Ciena

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

It is a web based tool that can be used for test-case management,track and organizing purpose.

Pros

i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement.
it is now integrated to our companies other tools like JIRA(bug tracker tool),github,automated test suites, bitbucket etc and many others and is working flawlessly. Reports generation and tracking the various result is quite simple and have real time insights for these with this tool. We can easily link our test cases, requirements, use cases and stores using this.
Really its a great tool with so many functionalities and i love it. it increase the team collaboration in a great way

Response from Gurock Software of Gurock Software

Replied January 2018

Thanks so much from the TestRail team Bheesam for taking the time to complete this review.

January 2019

Eduardo from VinSuite

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

January 2019

Organize and Prioritize

Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.

Pros

Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Cons

Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

January 2019

Michael from Creative Mobile Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Qualit Assurance Manager

I test software builds for a system which is installed into Taxis around the US. Each city has it's own configuration, rules and templates for printing & displaying info. There are several hardware configurations any taxi might have. By creating Projects based on functionality, I can copy/paste each required Project into a master Project then as a Test Run is created, check on/off individual Sections as needed and then test each build accordingly. Having a report for each test Run allows management to go back & view each build's tes Run results when any "issue" is complained about by fleets/drivers to verify whether it was working or not in that build - as drivers are sometimes worse lairs than Lawyers or Politicians

Pros

1- versatility to create Projects which allow base line Test Cases to be used in a variety of different test runs for different products.
2- ease of being able to import test cases from existing methods

Cons

The main issue I have is the Projects are listed as a flat-file. We have several different groups which have created Projects and even though they might be testing a given entity from different sides, they have to name their Projects differently. We prefix each project with a Group Name so the Projects can be "grouped" and easily referenced from the main dashboard.
Another less important issue is there isn't really an easy way to make a backup of our entire Dashboard. We can Export each Project but I don't see any way to make backups of anything else outside of offloading each individual entity which really isn't all that hard.

January 2019

Tom from Johns Hopkins University Applied Physics Laboratory

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

An easy, customizable tool that could be improved.

Pros

Compared to other test case management systems TestRail is relatively easy to set up and configure and maintain. The online documentation is readily available, concise and thorough with useful links to further information. The UI is familiar enough to users of other commonly used test management systems that they don't take long to feel comfortable with TestRail, making implementation and adoption easier. The vendor support is quick and helpful.

Cons

It would be helpful to have more examples of how to realize the effectiveness of Milestones versus Test Runs and creating Test Case Templates. All of these are configurable within the UI however it takes a lot of trial and error to find how to make use of these features to best effect. Fields can be customized but some of the choices for required fields seems unnecessary, such as "Estimate" for test case. Adding the option to enter a "Description" or "How to Use This Field" for custom fields would be a useful addition as well.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Powerful test case management system with friendly support

First of all we easily implemented integration with test automation framework that saved manual team work. Second thing is reports that our managers could use for proper decision making based on product quility understanding.

Pros

The best thing about TestRail is their REST API. Thanks to it we were able to easily implement its integration with our test automation framework. In particular we were able to map test exucution statuses to TestRail test case statuses and allow updating them easily for test reruns. Second good thing is reports they allow to generate. That's what our managers wanted.

Cons

Sometimes UI is not intuitive. For instance, it took a while to figure out how to change test cases status in bulk.

August 2018

Chandler from Lucid Softward

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

August 2018

TestRail: An Effective QA Suite

TestRail has been useful in my QA position for tracking the progress of test cases in our weekly regression runs. The framework it gives you for test case management is flexible enough to be used in a variety of ways for our company, whether for bug testing or tracking what tests have been automated over time.

Pros

- The system of test suites (a master list of all your test cases) and test runs (individual lists of specific test cases) is well-built and allows you to manage your test cases easily.
- Product is consistently stable.
- Test cases in different parts of the product have synced states, which makes it easy to make changes to a test case when necessary.
- Tools for sorting test cases in a run/suite are powerful.

Cons

- There isn't a good tutorial for the product (or at the very least I never saw anything like a tutorial). As a result, it took me a while to notice some of the more unintuitive features.
- Collaboration can be a bit clunky sometimes (multiple users editing a single test case, notifications at email level only).

July 2018

Ilya from Action-MCFR

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

July 2018

Good enough, but can be better

Test management became easier.

Pros

Valuable reports (that's the main purpose of testing)
Easy to onboard
Supports is repsonsive and helps with your case
Good API and integration with JIRA

Cons

There is no integration with confluence (to get bubbles like for JIRA defects/tasks)
You can't push an attachment in the jira (only can show an attachment in jira's plugin)
API needs some extra methods to work with plans and runs with configuration (you allow to manipulate with it, but only in strict cases)

Sometimes it takes too muck time to get a reply from staff on the forum.

Response from Gurock Software of Gurock Software

Replied July 2018

Ilya, Thanks so much for taking the time to do this. Much appreciated.. TestRail Team

December 2018

Prasuk from Calsoft

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Best test-case management tool.

TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

Pros

-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project.
-Feature to export/import files for test-cases from xml, csv and xls files.
-The provision to define milestones can be useful for maintaining release-wise goals.
-The User can define the expected duration and priority for a test-case.
- The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.

Cons

- Test results should be editable as required in some cases.

January 2019

Ladislav from Wandera

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2019

Title of my review

Overall the solution is one of the best I used in the past 10 years. Powerful test case management capabilities and API for automation so we can aggregate manual testing results as well as results from automation. But missing some collaboration features we are used to from google suite.

Pros

- managed in cloud
- powerfull customization options
- easy to use
- option of templates for TC

Cons

- some reports are complicated to get, as who worked on what in the past quarter
- to customize some stuff is sometimes quirky
- hard to use for exploratory testing
- collaboration on preparing test plan is a pain, it does not allow two testers add stuff to test plan simultaneously

September 2017

Manoj from Ciena

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2017

I have been using TestRail for more than a year. It is a good tool for test case management. Overall

Good tool for test case Management

Pros

1. It is simple to login in. It takes your windows login/pwd
2. Test cases copying from the previous release is easy.
3 The pie chart display of TC run is precise and informative.
4. Its filtering and selection option is superb. And I like this feature very much.

Cons


1. I have administrative right to deleted folder, cases etc. But I feel delete option could have a bigger icon. Many times I have to search the tiny red button.

2. Artifact/screenshots addition option is good but after the run, you cannot add any artifact. You have to rerun test cases in testrail for future reference

3. Loading of GUIs takes little time [ but not often]

Response from Gurock Software of Gurock Software

Replied January 2018

Thanks so much from the TestRail team Manoj for taking the time to complete this review.

January 2019

Srikanth from CH

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0