About TestRail

TestRail Test Case Management is a cloud-based platform that allows users to manage, track and organize software tests.

TestRail Test Case Management’s key features comprise modern test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests.

TestRail Test Case Management integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools...


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Supported Operating System(s):

Web browser (OS agnostic)

151 Reviews of TestRail

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(69)

69

4 stars

(73)

73

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 151 results

April 2021

User Profile Picture

Bruce from Speedwell

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Regression testing

TestRail was implemented to do the record taking for manual regression testing and planning.

Pros

Great product allowing us to keep history of our testing and specifically regression testing of our software development team

Cons

Find some reporting can be difficult, but in general it is a great tool for managing our regression testing test cases, and ensuring that they have all been run.

Response from IDERA

Replied November 2021

Hello Bruce, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reporting capabilities (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

March 2020

Basha from IDEXX LABORATORIES INC

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

Testcase Management

We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

Pros

Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

Cons

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

Reasons for Switching to TestRail

Ease of use and less maintenance work. No need to worry about managing the infrastructure and secure.

Response from Gurock Software

Replied March 2020

Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

January 2019

tony from gigamon

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

January 2019

TestRail good for somethings, but not for others

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Pros

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Cons

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

August 2021

Manish from Blueconch Technologies

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2021

Easy to use Test Management tool

Pros

Its very easy to add the test scenarios in the existing Test Run. We can create multiple Test runs and could create a lot many reports with different filters. As an admin too its very easy for me to give specific access to different members in my team.

Cons

There should be some report format where I could show the Stories, linked Test scenarios, linked defects and their status in more readable way. As of now its there but I feel their is a need of more clarity in the reports.

Response from IDERA

Replied November 2021

Hello Manish, thank you for taking the time to share such a detailed review of your experience using TestRail. We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the reports (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

February 2020

Jason from XANT

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Everything we needed at half the cost

We are better able to track our software testing and coverage with this tool.

Pros

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Cons

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.

Reasons for Switching to TestRail

We switched from qTest to Test Rail because qTest was more than double the cost of Test Rail with absolutely no feature difference for what we needed/used.