About TestRail

TestRail Test Case Management is a cloud-based platform that allows users to manage, track and organize software tests.

TestRail Test Case Management’s key features comprise modern test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons  across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests.

TestRail Test Case Management integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project manage...


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Supported Operating System(s):

Web browser (OS agnostic)

111 Reviews of TestRail

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(63)

63

4 stars

(70)

70

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 111 results

January 2018

Bheesam from Ciena

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

January 2018

It is a web based tool that can be used for test-case management,track and organizing purpose.

Pros

i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement. it is now integrated to our companies other tools like JIRA(bug tracker tool),github,automated test suites, bitbucket etc and many others and is working flawlessly. Reports generation and tracking the various result is quite simple and have real time insights for these with this tool. We can easily link our test cases, requirements, use cases and stores using this. Really its a great tool with so many functionalities and i love it. it increase the team collaboration in a great way

Response from Gurock Software

Replied January 2018

Thanks so much from the TestRail team Bheesam for taking the time to complete this review.

January 2019

Matthew from Johnson Health Tech. Co., Ltd.

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

January 2019

TestRail: Great for companies willing to pay for it!

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Pros

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Cons

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

January 2020

Luke from VetsAmerica Business Consulting, Inc.

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2020

Good quality test management

In itself it is a tool of high utility so that in relation to the quality control of the products and services of the organization the process can be carried out in a more fluid way, keep everything in a specific order and visualize each important data to take the Correct decisions regarding the final quality, also that it is not limited to a single project but that several follow-ups can be maintained simultaneously.

Pros

An interface that undoubtedly facilitates each of the processes in the realization of the tests in an optimal way, in addition to creating the follow-ups of each of the tests that we have, in addition to offering good reports as well as the aspects and functionalities are customizable in relation to the projects you are working with.

Cons

It should be more specific in terms of the explanation of the functions that exist, since some are but are not taken advantage of since the details are not given in the benefits of their use of the rest meets the needs.

December 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best tool for Testcase management and Testcase Tracking

User Friendly environment. Easy to understand. I loved the tool very much.

Pros

I am using this product from last 6 months, I loved it so much as it provides various features for testcase management. We can Add testcase and after creating testcases we can easily create a test run using those testcases . It also provides the features for the status of testcases inside the testrun. We can mark our status as "Passed", "Failed", "Blocked", "Untested" from which we can easliy track the result of the test run. The good thing is that we can even integrate TestRailwith the JIRA tool which makes life easy of QA so that you can easily track the status of every testcase in JIRA ticket.

Cons

It gets logout so many it our tab is inactive for long time. I don't find any cons because TestRail made life easier of every QA.

January 2019

tony from gigamon

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

January 2019

TestRail good for somethings, but not for others

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Pros

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Cons

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.