About TestRail

TestRail Test Case Management is a cloud-based platform that allows users to manage, track and organize software tests.

TestRail Test Case Management’s key features comprise modern test management, test results tracking, reporting, metrics, integration, interface production and more. Its reporting and metrics tool is used to generate detailed summary reports and result comparisons  across multiple test runs, track workloads, provide traceability and coverage reports and identify failed tests.

TestRail Test Case Management integrates with JIRA, FogBugz, Redmine, Bugzilla, Axosoft, GitHub, TFS, Gemini, Lighthouse, Vault Pro, Rally, Mantis, Trac, BitBucket, YouTrack and Visual Studio. It also integrates with management tools for project manage...


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Supported Operating System(s):

Web browser (OS agnostic)

145 Reviews of TestRail

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(66)

66

4 stars

(71)

71

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 145 results

June 2020

Yana from AKA

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Best test management tool for QA

It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.

Pros

I'm using this tool everyday at my work, create test cases, tracking their status, and also create different reports to see the status. This tool works fast, has good user friendly design, by tracking results you can get an email notification.

Cons

Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.

Response from Gurock Software

Replied October 2020

Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work. Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help! - Matt C from TestRail

March 2020

Basha from IDEXX LABORATORIES INC

Company Size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

Testcase Management

We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.

Pros

Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.

Cons

Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.

Response from Gurock Software

Replied March 2020

Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.

November 2020

Isabella from Alascom

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

November 2020

Great tool that works great.

We use it in the center of our company's servers to monitor the additional software that we have implemented, and those that are our own totally belonging to us, to identify when it presents errors or lack of maintenance in internal systems, to guarantee the full functionality to the maximum of each one of the programs that we have, including that we manage test cases, whether manual and automated or plans and executions.

Pros

Testrail appeals to me to a great extent, mainly due to its versatility in the functions it offers, which are software tests with a fully customizable scalable test administration, which allows determining the sectors in current availability of the system, which accesses it to this platform suggest updates to the servers on which the service was implemented, and that modernized renovations and establish again, guaranteeing a performance in the work in a magnificent way.

Cons

Being a software that is based on the state of the systems that move the platform of a company digitally, it does not contain the main functions that will promote a better service on a large scale, one of these missing definitions is the compatibility test of others programs with the company's servers or with the systems that they already have implemented, which can turn out to be a problem of medium magnitude, since it does not have a complete tool.

January 2019

tony from gigamon

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

January 2019

TestRail good for somethings, but not for others

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.

Pros

TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.

Cons

TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

February 2020

Jason from XANT

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

Everything we needed at half the cost

We are better able to track our software testing and coverage with this tool.

Pros

I love the way they setup billing, every month you it automatically detects how many active users you have and you pay for that instead of being roped into a set amount of licenses. This has been incredibly helpful as we've gone through hiring, layoffs, and bringing on offshore contracted workers. Great flexibility! Another thing I like a lot are the UI Scripts, where you can customize the instance adding in or removing features and functionality. They are very powerful and super useful for us.

Cons

It bugs me that every time you close a test run the test case id numbers have a huge spike, a case we created today had the id number of over 11 million even though we have less than 50,000 cases total in our library. I also do not like the way you add and remove tests from a run. It is a bit awkward and hard to see exactly what tests you're adding and removing.