Platoyo

RATING:

5.0

(6)
Overview

About Platoyo

Platoyo is a cloud-based market place solution with more than 200 available functions, the platform is a mature 'one-stop solution' for building and managing new digital sales channels for all industries. Platform-wide search with one shopping cart Customers can use the platform to search and filter products and shop across retailers with just one shopping cart. BaFin compliant payment processing Of course, payment transactions take place in accordance with BaFin with the help of a world-renowned payment service provider. Automatic billing & invoicing All billing and invoicing processes as well as transfers are fully automated. multilingualism The platform is designed for multilingual applications and product data is translated through the deep integration of exter...

Platoyo Pricing

Starting price: 

$1,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Platoyo Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Platoyo

6 Reviews

Philipp

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Closed easy Marketplace for our Members.

PROS

Good Combination of Market Place and own Online Shop for our Stores.

CONS

No Complaints so far. I will edit this text as soons as something comes up.

Vendor Response

Many thanks for this positive review! We are delighted to hear that our marketplace software is the right solution for your members and that the combination of a central marketplace and individual online shops delivers the flexibility that your sellers wanted.

Replied February 2024

Mike

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Onlineshop auf hohem Niveau und sehr gutem

Software wird jeden Tag verwendet, die Software von für den Shop ist wahrlich anwenderfreundlich. Im Vergleich zur Shopsoftware Magento ist die Lösung von Platoyo eine große Erleichterung. Ich bin happy und kann mich im Geschäftsalltag wieder auf das konzentrieren was wichtig ist, denn der Shop läuft ja ! Dankeschön für diese Erleichterung !

PROS

Die klare Struktur, die Bedienerfreundlichkeit im Alltag

CONS

Aus meiner Sicht zu wenige individuelle Anpassungsmöglichkeiten. Die Artikelsuche hat mir zu wenig Treffer.

Reasons for switching to Platoyo

zu teuer, zu kompliziert, zu viele Fehler, schlechter Support

Vendor Response

Vielen Dank für die positive Rückmeldung, Mike! Wir freuen uns sehr über die Worte und dass unsere Marktplatz-Lösung für viel Erleichterung im Geschäftsalltag sorgt! Genau so soll es sein!

Replied February 2024

Albrecht

Textiles, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great technology and even better customer service

PROS

Platoyo proved to be a very easy and pleasant partner tow work with. Platoyo communication and customer service is exceptional! The team's responsiveness (from customer support all the way up to [sensitive content hidden]) and deep product knowledge made our implementation journey smooth and hassle-free. The team guided us through the whole process and made the implementation of our commerce solution surprisingly easy for us.After years of searching for a viable solution for our (admittedly complex) business setup, we were truly happy to have come across this solution. The platform already came with most of the features that we were looking for. In addition there is a true sense of comradery between all Platoyo customers, since new developments and innovation are always rolled out for all customers simultaneously, benefitting everyone.Based on our current experience we can highly recommend Platoyo!

CONS

Because Platoyo already comes with so many elements pre-defined, there can be a limited range of layout customization options available. If you need customized elements it can be done by the Platoyo team, but you have to expect additional development work.

Vendor Response

Hello Albrecht! Thank you very much for taking the time to write this review. We appreciate your words and are happy to hear that you are satisfied with our technical solutions as well as our customer service! We specifically loved to hear that you note a sense of comradery between all our customers & partners as this is something we consciously try to create!

Replied August 2023

Jacqueline

Retail, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Tailored Solution for our needs

PROS

What makes Platoyo particularly strong is their ability to generate additional online shops for each participating vendor with an individual domain, seamlessly embedded within the overarching commerce platform. We are an association group and needed a solution that met the expectations of all our retailers. Platoyo made that possible. And even more important: with exceptional account management, Platoyo allows us to use our commerce solution successfully, without additional resources.

CONS

Depending on the scope of additional software developments you might need, please ask the team to schedule capacities early enough.

Vendor Response

Thank you for your review, Jacqueline! We are delighted to hear your positive words about Platoyo and will pass them on to our Developers and Account Management team! It´s a pleasure to have you as a client and we will keep on working hard to make sure we deliver the best solution for you and your vendors!

Replied August 2023

Bianca

Information Technology and Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Flexible Commerce-Solution that is a one-stop shop

The software is powerful and yet, very easy to navigate as Platoyo´s team takes care of the technical aspects and the backend is very user-friendly for our team. With Platoyo we now have an online marketplace that offers all we need and only requires limited technical expertise on our end.

PROS

With Platoyo, we found a true one-stop shop solution. This is great because we get all from one provider and do not have to search for third-party solutions to meet all of our platform needs.

CONS

Because of the excellent costumer service there is nothing missing.

Vendor Response

Hello Bianca, thank you very much for your positive review! We are delighted to hear that you are so satisfied with Platoyo and that it truly makes your team´s lives easier! It´s a pleasure to be working with you!

Replied August 2023

Veronika

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Marketplace + my own online shop = great combination!

PROS

As a seller, I am aware of the importance of having an online presence in a dynamic and competitive market. However, with a busy shop it can be difficult to find the time and resources for ecommerce for my business. Platoyo offered us a great solution because additionally to an online-marketplace they also offer individual online-shops with my own domain. All with limited effort and time requirements. Now, I enjoy the benefits of being part of the broader marketplace, leveraging power and synergies with other sellers in my industry. Simultaneously, I also have my own online-shop as part of the platform that I can promote how and where I want. This gives me flexibility and allows me to strengthen my individual brand, complementing the advantages of the broader online marketplace. Though the project demanded effort, Platoyo's support was invaluable. They guided me through the process and promptly addressed any questionsI had. They also have a video library with step-by-step instructions for all kinds of features so I can always look things up when I have questions. Overall, I feel that Platoyo not only offers an excellent technical solution but also provides great support and teamwork. A clear recommendation from my side.

CONS

Because there are many options to customize your plattform or online-shop this can be challenging for newcomers. If you are not familiar with a commerce platform, you might need a bit of training before starting.

6 Reviews