Vendasta

RATING:

4.5

(158)

About Vendasta

Vendasta is an end-to-end platform for local experts. Channel partners can utilize Vendasta to market, sell, bill, and fulfill digital solutions for small and medium business clients. They can also offer clients white-label operating systems to manage their digital tools and services. The OS provides the local business with everything to manage their products, monitor analytics, and communicate with customers. The system works in harmony to improve retention, unlock monthly recurring revenue, and increase SMB client trust. Vendasta partners include marketing agencies, media companies, independent software vendors, and more. Sign up for a 14-day free trial and start positioning yourself as your clients' trusted local expert today!

Vendasta Pricing

Built to scale with your business.

Starting price: 

$97.00 per month

Free trial: 

Available

Free version: 

Not Available

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Vendasta Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Vendasta

1 - 5 of 158 Reviews

User Profile

Michael

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Vendasta Makes It Easy For Me To Run My Agency

Vendasta has provided the technology and path to take the next steps in growing my agency. Their support has been terrific when needed.

PROS

Vendasta provides everything I need to run my digital marketing agency. There is a robust Marketplace of over 200 products, services and solutions that I can resell as my own. I am also able to package products and services together and add my own directly to the Marketplace. The sales CRM is a great tool for prospecting new business. It also allows me to deploy email marketing campaigns and notifies me when a prospect shows interest by engaging with a campaign. Lastly, Vendasta's marketing services allows me to outsource fulfillment when needed.

CONS

Keeping up with changes to the platform and additions to the Marketplace can be challenging or catch you by surprise sometimes if you're not regularly engaged and checking on notifications and emails about them. It's a net positive though; they are always making improvements and adding to the offerings that we can provide our clients!

Vendor Response

Thank you for the thoughtful review, Michael! We're so happy to hear you're reaping the benefits of our end-to-end platform experience. We look forward to wowing you through many years to come!

Replied February 2022

Arlene

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great Agency Products

PROS

I like the fact that Vendasta provides a great team to intricately explain the inner workings of the products. The training is meticulous and the customer service is amazing. The products are top-notch.

CONS

I only wish the learning curve was slower :)

Reasons for switching to Vendasta

The company overall is a bit disorganized and is now using a lot of Wix-based products which were not a good fit for my customers.

Vendor Response

Thank you for the feedback Arlene! We pride ourselves on our on-boarding as the success of our partners is success for us! We understand that the learning curve is steep but we are here with you every step of the way!

Replied February 2021

Victoreya

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best customer service I've ever experienced and amazing platform!

PROS

Vendasta offers a large amount of opportunity for my business. I am able to resell services that are used as "perks" or "selling points" for our Marketing Packages. Being able to manage everything in one platform really helps with time and saves money. Vendasta has already had a huge impact on our business model.

CONS

It can be slightly difficult to remember how to use everything. But I am still new to it, so it's a matter of getting the hang of it. [SENSITIVE CONTENT HIDDEN] is amazing at walking me through the platform, setting up accounts or email campaigns with me and calling me the same day I reach out to him. Sometimes even within minutes!

Reason for choosing Vendasta

Vendasta has more to offer all in one platform. [SENSITIVE CONTENT HIDDEN] was a great representation of the company, which was a main deciding factor.

Reasons for switching to Vendasta

I was looking for a better dashboard, and review platform initially.

William

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Very Satisfied

I really appreciate what Vendasta offers and they help they provide to get things going.

PROS

Multiple options to choose from. Ease of contact with support. Resources and content relative to their products.

CONS

Would like more in-depth white-labeling options.

Reason for choosing Vendasta

I chose Vendasta to add to my efforts and it’s been doing that well so far.

Vendor Response

Thanks for your review, William! We're so happy you've enjoyed your experience with Vendasta so far and we look forward to continuing super-serving you and your clients!

Replied February 2021

User Profile

Jaleel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed August 2020

Lots of potential here but still a way to go

I was able to sign up a client quickly. I lost confidence in the Alpha SEP product because when I had questions, they never answered and my rep from Vendasta failed to reply as well. I question the level of SEO knowledge and if this service is outsourced offshore. I think my question was simple but no reply. No empathy or remorse from Alpha SEO or Vendasta. This was disappointing.

PROS

I'm pretty experienced setting up software. This was not the worst one I've ever had to set up.

CONS

It's not always easy to find certain things in the UI/UX. There have been some changes that still need to be made

Reason for choosing Vendasta

I didn't know about the others until after I became dissatisfied with the service.