Fraud.net
About Fraud.net
Fraud.net Pricing
Usage based pricing with volume discounts. Flexible subscription plans. Free onboarding and support available.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Fraud.net
1 - 5 of 17 Reviews
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2021
Great real-time monitoring
Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.
PROSI like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.
CONSThe scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.
Malte
Financial Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2020
Review Fraud.net from a user perspective
I'm using Fraud.net now for 8 months and it is a very nice tool to detect fraud orders. I like the possibility to create rules - like the reject and review queues - which seem to work very well. Maybe it is possible to mark orders in another color, if they are connected to fraud orders. (I know that it is done already, but i have to click on the order first. I mean it would be nice if it would be marked on the "summary page")
CONSAt the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one. A second problem is that Fraud.net is case sensitive (im not 100 percent sure if it is already fixed): For example I need to write for login: Surname.Lastname@... or if I want to search a person by full name, Fraud.net needs PETER PAN instead of peter pan. An improvement suggestion (not sure if this is technical possible) would be: When I am working in a filter and click by mistake on an order, it would be great if I could use the "backward-sign" from the browser. At the moment that is not possible - I have to apply the filter again on the orders.
Markus
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Support Fraud Detection
Fraud.net is embedded in our general Risk Processing for Ecommerce business and contributes significantly in covering fraud attacks to our business.
PROSHigh Flexibility in rule definition Machine Learning functionality Dynamic improvements of the software Good support
CONSRelease Management could be improved User experience could also slightly improved
Reason for choosing Fraud.net
Higher flexibility Machine Learning
Nick
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
My testimonial with Fraud.net
For over a year I had the pleasure of using Fraud.net Product and Services and I would gladly like to share my positive experience. The support I received was outstanding. The team made sure that all our inquiries were addressed promptly and with a genuine willingness to assist. I really like Fraud.nets Product in terms of functionality and ease of use. The design and user-friendly interface makes it accessible for all the colleagues within my team of all skill levels. It's evident that user experience was a top priority during development. In conclusion, I am really satisfied with Fraud.net Product and Services and support!
PROSUser-friendliness Customer focus Commitment
CONSAt this moment I haven't got any specific things.
Lukas
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2020
Best fraud prevention platform to reduce customer's fraud!
Very good support. F.Net cares about feedback and the desire for customizations.
PROSIn addition to the real-time (AI-powered) fraud detection, there are options for case management and analytics (elastic search). I think it's good that this tool can display all the information for evaluating a case on one page (all information!). It is very good that a freely definable rule can be created from all possible data points.
CONSDealing with more than one seller from one cockpit (Rules, seller specifications, Additional data points).