Working with GoTab has been refreshing. While a smaller company, they have provided me tremendous support and have been very responsive to our feedback and suggestions for improvement.

GoTab’s point-of-sale (POS), kitchen display system (KDS) and entire restaurant commerce platform helps us server our guests better and run our business more profitably than ever. Instead of requiring us to purchase or lease proprietary hardware on a single operating system, we have the flexibility to run everything in a Windows environment with the hardware we choose.

It’s still a developmental platform and the hardware can be better. With that said, they have continuously improved the system, the functionality, and listen to feedback.

So far, Gotab has met us at the crossroads and helped us create an online delivery and carry out presence in the restaurant business here in D.C.

It’s easy to learn and get the hang of. Their customer service is outstanding. Someone is either online or gets back to you very quickly.

iPad version had some bugs in the beginning but not many

Excellent great set up support, great support when issues do come up.

Easy to implement, low cost, no annual software fees, great support and staff

Convincing guests to use it the first time and shifting employees to ease of use. A few hiccups with integration but worked out quickly

It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process. It also can positively affect labor costs.

The system is solid at allowing guests to control the pace of their own experience. It also allows our Service Team to take care of a strong flow of traffic in a large venue. Once guests understand how to order on and navigate the GoTab POS it is convenient for speeding up the ordering and delivery process.

The system needs to be made much cleaner for the end user. It's functionality is difficult for some guests to use, especially without a thorough explanation. Also, reporting functions for the Management Team could be enhanced.

Overall I really love the experience GoTab provides. They have been so helpful in developing the needs of our unique venue. I would recommend to anyone that

The flexibility of what the system can do is incredible. There is no other system out there that allows you to really customize the set up can change things on the fly. It is prefect for venues that offer more than just meal service. I would suggest to any brewery that is often pivoting their service model.

We still run into daily hiccups that sometimes can not be explained. If development stays at the same rate that it has been on I would imaging things smooth out sooner than later!