# ITarian Software Reviews, Demo & Pricing - 2026 > Review of ITarian Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/business-continuity/itarian-profile --- [Home](https://www.softwareadvice.com/) / [ITSM Software](https://www.softwareadvice.com/itsm/) / ITarian Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/business-continuity/itarian-profile/reviews/)[Alternatives](https://www.softwareadvice.com/business-continuity/itarian-profile/alternatives/) # ITarian 2026: Benefits, Features & Pricing Wondering if ITarian is right for your organization? Our ITSM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ITarian 3.8 [(23)](https://www.softwareadvice.com/business-continuity/itarian-profile/reviews/) Pricing Starting at $0.60 per month ### About ITarian ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets administrators remotely scan operating systems and install updates. ITarian offers remote monitoring and management functionality, which assists professionals with keeping a track of device status, performance and active resources using built-in wizards and a centralized dashboard. Features include remote file access, audit logs, white-label capabilities, file transfer, role-based access and multiple user groups. Additionally, users can handle remote devices, mange processes and browse folders or files across connected devices. Ticket management module in ITarian assists managers with designing custom workflows to streamline various operations such as responding to customer queries, assigning tickets to agents and escalating issues. It is available as a free version and annual subscriptions. Support is provided via phone, email, and other online measures. Wondering if ITarian is right for your organization? Our ITSM Software selection experts can help you in 15 minutes or less. ## ITarian User Interface ## Popular ITarian Alternatives Main Product ITarian 3.8 [(23)](https://www.softwareadvice.com/business-continuity/itarian-profile/reviews/) Ratings Breakdown - 3.87Ease of use - 3.33Value for money - 3.15Customer support - 3.78Functionality Pricing Starting at $0.60 per month Get Price Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.5 [(291)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.63Value for money - 4.54Customer support - 4.59Functionality Pricing Starting at $95.00 per year Get Price Alternative Product [ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/) 4.4 [(89)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.82Value for money - 4.71Customer support - 4.65Functionality Pricing Starting at $245.00 one time Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [PRTG](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/) 4.6 [(255)](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.34Value for money - 4.22Customer support - 4.47Functionality Pricing Starting at $179.00 per month Get Price Alternative Product [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) 4.5 [(449)](https://www.softwareadvice.com/help-desk/atera-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.57Value for money - 4.52Customer support - 4.32Functionality Pricing Starting at $129.00 per month Get Price ## ITarian Pricing and Plans Starting price: $0.60 per month Free Trial Free Version ITarian Basic $0.00 flat rate Plan includes: - PSA ITarian Device $1.25 per month Plan includes: - RMM ITarian Mobile $0.60 per month Plan includes: - Mobile Device Management Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ITarian Features - Popular features found in ITSM Access Controls/Permissions Activity Tracking Alerts/Escalation Alerts/Notifications Configuration Management Contract/License Management Knowledge Base Management Release Management Service Catalog Service Level Agreement (SLA) Management Support Ticket Management - More features of ITarian Anti Spam Anti Virus Approval Process Control Asset Tracking Automatic Patch Deployment Automatic Scans Availability Management Backup and Recovery Bandwidth Monitoring Baseline Manager Billing & Invoicing Capacity Management Change Management Compliance Management CRM Customization Dashboard Deployment Management Device Management Diagnostic Tools File Sharing File Transfer Firewalls For MSPs Help Desk Management Incident Management Intrusion Detection System Inventory Management IP Address Monitoring Issue Auditing Issue Management IT Asset Management Knowledge Management License Management Maintenance Scheduling Mobile Access Mobile Device Management Monitoring Multi-Channel Communication Network Analysis Network Monitoring Network Resource Management Patch Management Patch Prioritization Patch Testing Policy Management Problem Management Project Management Real-time Alerts Remediation Management Remote Access/Control Remote Monitoring & Management Reporting/Analytics Scheduling Secure Data Storage Server Monitoring Simple Network Management Protocol (SNMP) Threat Response Threshold Alerts Ticket Management Troubleshooting Uptime Reporting VPN Vulnerability Scanning ## ITarian User Reviews Overall Rating 3.8 Ratings Breakdown 5 35% 4 30% 3 22% 2 4% 1 9% Secondary Ratings Ease of Use 3.9 Value for money 3.3 Customer support 3.1 Functionality 3.8 Steven M. Verified reviewer Management Consulting 5001-10000 employees Used daily for more than 2 years Review source Reviewed January 2025 Remote work well executed 5 It facilitates the remote work process with active management of good service Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: The remote connection between computers has been the best, where I have been able to have efficient work with successful communication with my colleagues and share work information more quickly. It has been essential when there have been difficulties in attending work personally and being able to do my work from home. Cons: Its entire development is very complete and I have not had any kind of inconvenience that could affect the efficiency of my work. Read More VR Verified Reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 Fantastic products & Support 5 Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their sandbox/containment software works against all ransomeware, viruses, malware. RMM Function is good does the job and they create scripts you need for anything Cons: could have snmp monitoring for snmp walks Reasons for choosing ITarian better software/products and support was better Reasons for switching to ITarian Solarwinds was buggy and viper didn't do what we wanted it too. Support was too slow Read More SZ Steven Z. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Review source Reviewed June 2025 Absolutely unacceptable behavior from iTarian 1 We’ve been using iTarian for some time to manage hundreds of endpoints, but a recent incident has left us seriously reconsidering our relationship with this company. Due to what appears to be a clear internal accounting error on their side, they accused us of being late on a $192 payment—a payment that had already been made and is marked as paid in their own billing system. Without any proper verification or due diligence, they froze our account and—unbelievably—broadcasted a message across hundreds of our managed endpoints, potentially damaging our credibility with clients and creating unnecessary alarm across the board. We were only able to resolve the situation after providing a copy of our own credit card invoice, even though their own payment portal reflected that the bill had been settled. This level of recklessness and lack of internal coordination is staggering. It's one thing to make a mistake—it’s another to broadcast that mistake to every one of your customer's clients without verifying facts. If you value stability, professionalism, and your reputation, think twice before relying on iTarian. We expected a reliable partner, not one that causes chaos over their own billing oversight. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: When we first sign up about 5 years ago, there were some attempting offering, such as free basic endpoint management, built-in remote access tools, etc. Cons: Here is a short list: Inconsistent patch management Slow and flawed deployment Lack of chat tool Slow and incompetent support Billing issues Reasons for choosing ITarian Free endpoint by the time we signup, Ninja one does not have a ticketing system at the time. Read More CM Chris M. Verified reviewer Real Estate 201-500 employees Used daily for more than 2 years Review source Reviewed April 2021 Exacta Review of ITarian 5 Very good. We will not be moving on from them in the forseeable future. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Ease of use. It's been pretty stable and offers all of the options we want in an RMM. Cons: There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours. Reasons for choosing ITarian It was free at the time of implementation and showed us it had everything to offer. Read More VR Verified Reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed December 2024 Basic rmm but really easy to setup 4 Ive use it to manage our computer, tablets and phone from our business and I really appreciate intuitive interface for remote support and configuration. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: \- Very easy to setup and use - Lot of features Cons: \- Basic features for an rmm - Sometimes slow reactions Read More jc john c. Verified reviewer Information Technology and Services 2-10 employees Used monthly for less than 2 years Review source Reviewed January 2024 Why I quit using Itarian 2 Support non existent. Do not keep their promises (free for 50 or less clients). Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Once set up easy to remotely support clients Cons: Them breaking their free promise. Found added features difficult to use and not useful in our support environments Reasons for switching to ITarian LogMeIn way WAY to expensive. They kept raising the prices every year to where we couldn't afford it anymore. They also did not keep their promise of free for 50 clients or less. Read More CK Chris K. Verified reviewer Information Technology and Services 2-10 employees Used weekly for more than 2 years Review source Reviewed December 2025 a Decent Start for a RMM and ticketing 3 when I was first starting my MSP it was exactly what I needed. as I grew I found it did not have the features I needed and that if I was going to have to start paying for it anyway I could get a better product for the money Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: it came free with its own remote access solution and offline detection for agents. it could also create tickets for offline devices. it also could tie into white labeled support in case you need that Cons: the ticket interface was very clunky and lacked features. They also changed the product from Free for life to Pay for for the decent features. Read More LT Laura T. Verified reviewer Computer Software 11-50 employees Used daily for more than 2 years Review source Reviewed October 2024 ITarian has been a game changer for managing my IT systems and security. 4 Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Streamlines IT management tasks, provides comprehensive security features. Cons: Can be overwhelming at first, requires time to fully grasp all features. Read More AF Alexia F. Verified reviewer Consumer Electronics 11-50 employees Used daily for more than 2 years Review source Reviewed September 2024 ITarian helps me manage my IT tasks more efficiently and keep my systems running smoothly. 3 Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: The user interface is intuitive and easy to navigate, and it offers a wide range of IT management features that are useful for my business. Cons: I have experienced some occasional glitches and slow loading times when using certain features, which can be frustrating. Read More Thomas C. Verified reviewer Plastics 10000+ employees Used daily for more than 2 years Review source Reviewed July 2024 It allows me to have an efficient jo 5 It gives me greater comfort in working remotely from home, having all the tools at hand, without anything preventing me from working correctly. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: It has allowed me to manage all my work remotely with the ability to develop all kinds of projects as if I were in the office in person. It has all the necessary tools to be able to work without restrictions and to be able to work comfortably with my colleagues who are also working remotely from home. I feel safe working with ITarian because I am more productive that way. Cons: Failures or bad technical services have never happened to me. They have always been correct in their functions and good treatment. Read More Showing 1 - 10 of 23 Reviews [See All Reviews](https://www.softwareadvice.com/business-continuity/itarian-profile/reviews/) ## Other Top Recommended ITSM Software [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** (293) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (731) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (519) Recently recommended **4** times Stuck Between Options? Our experts can help you compare ITarian with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice