BDRSuite

RATING:

4.47

(17)

About BDRSuite

BDRSuite is a comprehensive Backup and Disaster Recovery software for virtual, physical, cloud, and SaaS applications. BDRSuite is designed to meet all the backup requirements of small, medium, and enterprise businesses. BDRSuite encompasses in it the required features to set up a complete backup and disaster recovery infrastructure in any organization. > A centralized web-based console to perform backup and recovery tasks for your virtual and physical machines, cloud workloads, and SaaS Applications. > Agentless backup for VMware, Hyper-V VMs, AWS EC2 Instances, Microsoft 365, and Google Workspace. File Server and Endpoints backup for Windows, Linux, and Mac. > Disk Image backup for Microsoft Windows Servers and Workstations > Application-consistent, Image-level b...

BDRSuite Pricing

> VMware VM Backup starts at $1.8/VM/Month > Hyper-V VM Backup starts at $1.8/VM/Month > Windows Server Backup starts at $6/Server/Month > Linux Server Backup starts at $6/Server/Month > AWS EC2 Backup starts at $3/Instance/Month > Microsoft 365 Backup starts at $1.2/User/Month > Google Workspace Backup starts at $1.2/User/Month > Endpoints Backup starts at $1.5/Endpoint/Month > Apps & DB Backup starts at $6/Apps/Month

Starting price: 

$1.80 per month

Free trial: 

Available

Free version: 

Available

Store Backup Data on Object Storage - S3, S3 Compatible, Blob, etc
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BDRSuite Reviews

Overall Rating

4.47

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BDRSuite

1 - 5 of 17 Reviews

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

useful backup recovery and replication tool

enjoyed implementation as this was perhaps the most customer friendly vendor team that we have worked with and even as of date post implementation support is really exceptional.

PROS

It is reliable, comes with a good web interface to get started and supports multiple platforms. The best part is the exceptional customer support that we get from the team on an ongoing basis. It is easy to set up and get started when not in a big cluster environment.

CONS

There are two things that I would like to point out - version upgrades should be made much simpler than the time consuming process at the moment and also the ability to support linux environment especially recover at an individual file level should be made on par with windows file recovery process.

Reason for choosing BDRSuite

We went this vendor simply because of the speed at which this tool can be implemented in a simple hypervisor environment comprising of windows and linux.

Forrest

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Good product for SMB

Overall experience is great, most of time it's running quietly, no issue on recovery

PROS

Support VMware backup, Windows server backup, it's versatile

CONS

Scheduling additional full back is a bit harder to understand

Reason for choosing BDRSuite

It's cost is better, it supports the free edition of ESXi

Vendor Response

Thank you for your review. Good to know that our product has met all your backup requirements. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

Carl

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2023

For professional on-premise system administrators only

Not good. I wish the company well, but they have a dis jointed support and on-boarding process. The product does appear well built, but software without the proper support and consulting services is almost worthless, particularly mission critical software such as a backup system.

PROS

Appears well featured, tested, and designed. I can't speak to the product's ease of use as I couldn't find any help and constantly got the rund around from support, sales, etc... wasted my time, and made me wait needlessly. A "We can't help you" would have been much preferred to empty promises, which is what I got.

CONS

Got the run around when I needed them, and constant drip campaigns following up when I didn't. It just seems they're not well organized. I didn't expect free support, and offered to pay consulting time to help me on-board the product (I'm not a professional system admin) and they insisted on free on-boarding. Ok, fine ... but then promised to meet and schedule time with someone, but never followed through. Because Vembu is not a big enough company (I like that) the downside is nobody on Upwork knows the system, so my only option was self help, or relying on them... and the later was a mess.

Reason for choosing BDRSuite

Thanks to Vembu I never actually got a chance to choose them.

Reasons for switching to BDRSuite

It appeared they were much more robust. Guess I'll never know.

Vendor Response

Thank you for the BDRSuite review. We take customer satisfaction very seriously and we apologize for any inconvenience caused. We understand that you were disappointed with our support and onboarding process. We're committed to providing excellent service to meet our customers' needs. We'll look into it to make sure it doesn't happen again. We hope to have the opportunity to serve you in the future.

Replied March 2023

Bob

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

Great product when it working

PROS

Price, it's cheap and confusing as long as it's working

CONS

The need for Vem u to remote in for most issues

Reason for choosing BDRSuite

Pricr

Reasons for switching to BDRSuite

Cost

Vendor Response

Thank you for the BDRSuite review. For any queries, you can reach our team through vembu-support@vembu.com.

Replied September 2022

Vedveer

Information Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2023

Backup Solution for SMB at low cost

PROS

It offers a range of backup options, including file-level backup, image-based backup, and application-aware backup, to cater to different business needs.

CONS

Nothing as such but data compression and speed need some improvement

Vendor Response

Thank you for your review on BDRSuite. Good to know that our product has met all your backup requirements. If you have any questions, contact our team at vembu-support@vembu.com.

Replied March 2023