All SuiteDash Reviews
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Rick
2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2021
Fantastic white label client portal and CRM!
Vigneswaran
Verified reviewer
Mechanical or Industrial Engineering, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Complete and reliable business management software with great customer support
Our whole team is satisfied with SuiteDash. Our work has been more organized and our customer outreach is also improving. No complains from customers while using SuiteDash client portal too.
PROS1) It has all the software needed to run a business in one place. Email marketing, CRM, Project Management, Client Portal, Invoicing, you name it. 2) Easy and intuitive navigation on their system. Easy to understand and can complete tasks really fast. 3) Automation on repeating tasks. For example adding customer data into the CRM from signup form and performing email marketing. 4) Whitelabel client portal! Previously we were using a different software for this. With SuiteDash, we can provide our client with needed information right from the same software. This saved us alot of time and money. 5) Their customer support is amazing. Really fast response to solve issues. They also listen to customer's requirements and make improvements on the system. Love them for this!
CONSThe system is in improvement stage. Occasionally we do find small bugs but the customer support team has been great to solve them promptly.
Reason for choosing SuiteDash
To eliminate the use of different software for different tasks. With SuiteDashm our team was able to run everything from business chat, project management and CRM in one place. And since it combines everything in one place, the pricing is much more affordable. We save alot of money and time with SuiteDash.
Vendor Response
Thank you for your feedback! We really appreciate you reporting any small bugs that you find - we want to do everything we can to improve the platform for everyone.
Replied August 2020
Lisa
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
SuiteDash is an amazing all-in-one CRM (and so much more!)
I never really had a handle on my client interactions; they were always scattered. Now, with SuiteDash, everything is in one place. I can see all of the messages, tasks, client requests, files, etc, that are associated with a project *in one place*. It's practically magic.... truly. I am appreciating how much time I save automating client interactions. Yes, they may take a bit to plan and add to the system but it's SO worth it. Here's an example workflow: send proposal - proposal accepted > invoice is automatically generated; client pays invoice > 5 automations are triggered, including: project template generated, granting client access to resource files, project tasks auto-created and added to my calendar... the list goes on and on!
PROSSuiteDash is extremely full-featured. It replaces so many other SaaS tools I have cobbled together over the past 10 years. Now I'm able to run my business more efficiently while providing clients with a top-notch user experience. (Yes, I'm referring to the fully white-labeled client portal app that's included!) I am amazed at the myriad ways I have automated my business processes and client interactions so that the experience is high-touch and nurturing. As a business owner who's used to doing everything myself, SD saves me time in the long run because I can set up a workflow once and reuse it forever (or until I change it!). The SD team continually adds improvements and upgrades to the platform, and they actually LISTEN to SD users in their Facebook community. I made a case for adding an additional automation option and was pleased to see it implemented within a few weeks. Very impresssed.
CONSSuiteDash is a powerful, complex system, so it can be a bit intimidating at first. That's always the downside to any tool that is this feature-rich. It's not something you can learn in a day, but if you're committed to properly planning out your workflows, watching the SD tutorial videos, reviewing the excellent help documentation and taking advantage of the FB user community (don't forget to join!) and SD support team, you'll set yourself up for success. My suggestion... don't rush it. Take your time to learn the system by creating test/dummy accounts and workflows so you can really understand how to use this tool most efficiently and effectively.
Reason for choosing SuiteDash
It just has way more functionality than the alternatives. Plus, the cost was less when I factored in everything. BTW, Hubspot was a total nightmare...not user friendly at all.
Reasons for switching to SuiteDash
I wanted to get rid of lots of separate SaaS tools and replace them with one platform that (almost) does it all!
Anonymous
1 employee
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2023
It's too complicated to use - need to have an in-house IT to make this one work.
Well, it's supposed to have everything. Invoicing, project management, CRM, LMS.
CONSToo bulky, too much work to set-up, quite slow. And cannot integrate with other software as they don't have a public API.
José Gabriel
Information Technology and Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
SuiteDash - Comprehensive All-in-One Solution for Businesses
Overall, SuiteDash provides a comprehensive solution for managing our business. The features included are very useful, however it takes some time to get used to the interface and make the most of all the features.
PROSSuiteDash has been an invaluable asset to our business. We love the all-in-one feature that simplifies our billing, customer management, and project management processes. Their customer service is also top-notch.
CONSSuiteDash does have a bit of a steep learning curve and the interface is a little hard to navigate. Also, their integrations with other software could be better.
Reasons for switching to SuiteDash
SuiteDash stands out from its competitors by offering a more comprehensive all-in-one solution. With features like automated billing, project management, and customer management, SuiteDash offers the tools businesses need to operate more efficiently.
Sebastien
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best solopreneur tool
I make my whole business with this tool.
PROSSuiteDash is my favorite suite tool. I use it daily as a project management tool, and I appreciate the refined and elegant design. The tool replaces Jira and Confluence I've been using for years, but it is easier to use and take on, especially for customers not used to working with kanban boards. I particularly like the ability for customers to make work requests. The customer portal offers an excellent way to inform and reassure customers on project progress. The portal page tool is an excellent alternative to Confluence, and the rich editor is powerful. I use the Office part to create contracts that my customers can e-sign. Just wonderful. As a solopreneur developer, I regularly work with other teams. So I appreciate the ability to promote users as project managers and that contact (CRM) and crew are well separated. SuiteDash also replaces my chat tool as it offers an excellent email inbox tool and a chat with unlimited channels.
CONSI want the ability to create articles based on themes i could list.
Reason for choosing SuiteDash
The tool is very customizable.
Reasons for switching to SuiteDash
I wanted a monolithic suite of tools and something easy to take on for users non used working with Kanban boards
Isaac
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
SuiteDash changed everything about how I do business and I've never looked back
SuiteDash has streamlined my operations, saved me money, made me money, and I will admit to watching SuiteDash videos on YouTube in my spare time just for funsies. The platform is amazing and exciting; it's fun to use and fun to learn about. Since installing SuiteDash, I was able to off-load my billing platform, scheduling application, document creation / e-Signing application, internal staff communication application, and my email marketing application. That's FIVE line of business applications absorbed by SuiteDash, and I haven't missed any of them since I converted.
PROSThis is the most powerful piece of software I've ever used in my business. It does everything and most importantly, it does it WELL. Most "all-in-one" software applications do plenty of things. Poorly! SuiteDash does all these things better than most specific-use applications do them. I was impressed with SuiteDash from day one, and continue to be more impressed every day. As I get to use the program, I learn about new features and powerful things that I never knew I could do. On top of that, they are constantly developing the platform and introducing exciting new features. I'm such a fanboy for SuiteDash, I browse YouTube almost daily for any new videos with anything to do with the platform. Why? Am I really that nerdy? Simple: SuiteDash is actually FUN to use. I am daily excited by the idea that I have such an incredibly powerful tool at my disposal that is honestly a joy to navigate and explore. SuiteDash lets me be creative in ways I didn't expect. As I tell my colleagues: SuiteDash is more about what you want to do rather than what the software does. It's so powerful, you can accomplish anything you like. The hardest part is deciding how you want your process to flow. SuiteDash does the rest.
CONSI get that we have to have cons to balance things out, and there's only one I can see from here. It's not REALLY a "con", more of just a challenge. SuiteDash is not intuitive to learn for the new user. The learning curve is steep as there are some concepts very different from other CRMs or software packages. All of it makes sense when you put it together, and there is ample documentation for the new user to figure it out by their own efforts. It does, however, take real effort to figure out the basics and really have it sink in. This is, in my mind, actually a good thing. Software that can be mastered in one sitting is generally very simple-use software, and the steepness of the learning curve speaks to the true power of the platform. If you can dream it, you can do it.
Reasons for switching to SuiteDash
I was willing to sacrifice the server automation aspects of WHMCS in favor of a platform that's easier to use, and that gives my clients a far more modern experience. I love the control I have over the design in the portal AND the processes, and how everything flows together. WHMCS handled my server and billing; SuiteDash handles my entire business. I'm happy to pull a few reports on the server directly once in a while to be able to have an easy to use platform with modern design that gives my clients a better experience.
Pip
Verified reviewer
Human Resources, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Best business decision we've made
It's been amazing. So easy to grow, white-label and develop
PROSAll the training videos and support they offer. Building out a CRM like this can be challenging. But the step by step options made life easy and quick
CONSHonestly, there isn't anything. There are things I'm not using yet, but will when we scale to that point
Reason for choosing SuiteDash
SuiteDash had the support and training i needed to understand how to use it effectively
Reasons for switching to SuiteDash
Didn't have what I wanted and the program wasn't as good as i needed it to be
Courtlin
Verified reviewer
Information Technology and Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
All-in-one software that finally delivers on that promise, if you're willing to learn how it works
I needed an ERP for my small business and didn't want to have 5-10 separate tools involved. SuiteDash simplified my tech stack and gives me pretty much everything I need to run my business in one platform.
PROSThe sheer number of business functions that this software covers is amazing. On several occasions, I've wondered does the software do XYZ (e.g. client portals, designing proposals, 2FA) and sure enough, there's a module for this. I was able to replace several other recurring monthly subscription software with SuiteDash, ultimately saving me money and time by not having to juggle multiple tools and hack their integrations together.
CONSBecause this software can do so much there is a significant learning curve, like any other enterprise ERP software on the market. If you only have a 5-minute onboarding attention span then this is probably not the software for you.
Reason for choosing SuiteDash
Agiled lacks two factor authentication (2FA), although it is supposedly coming on their roadmap. Lack of 2FA was a dealbreaker.
Reasons for switching to SuiteDash
SuperOkay lacked the integrated CRM functionality and other ERP features, although the client portals look nice I didn't want to juggle multiple tools.
Chris
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Suite Dash is the sweet tool for business management
I have used the same project management system for the past 8 years, and while I was happy with it, SuiteDash just offered so much additional functionality, that it was a no-brainer to change over. While the transition was a little challenging as my old system was quite established, it is not one I would regret. SuiteDash has given me a whole new way of managing my business and clients more effectively and has certainly boosted my profits in the short time I have been using it.
PROSThere is so many great features it is hard to point out what I liked the 'most', but the client portal is certainly a stand out feature, and the LMS add on in the higher package is well worth the additional cost, as I can now provide useful training videos for clients. And the onboarding process in SuiteDash is outstanding.
CONSProbably the learning curve, as there is quite a lot to set up. However, keeping in mind that SuiteDash offers so much functionality, this is understandable. And there are great training videos provided to help you through each stage.
Reason for choosing SuiteDash
I tried at least 4 other applications, but none offered the complete package that SuiteDash does.
Reasons for switching to SuiteDash
SuiteDash offered a lot of additional functions that I previously did not have access to. The Onboarding and CRM and two of the standout reasons I made the change.
Mark
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Feature Packed, Easy to Use, Non Complex and Affordable
Love it! Don't need a university degree to learn it. It's UI is smart, logical and they've packed a lot of amazing features into one centralised place.
PROSIt's a dashboard that brings all the features you need for the whole team so you don't have to run multiple pieces. of various software. It's easy to use which means quick onboarding for new users.
CONSI'd love to see direct SMS send and receive from the CRM Contact file.
Reason for choosing SuiteDash
Feature set, ease of use and price affordability.
Reasons for switching to SuiteDash
Ease of use, feature set and price affordability.
Geisha
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
The Complete Package Software
I am using this software for billing, client onboarding, organizing, and structuring client tasks. This software is basically running half of my business for me.
PROSThis is my second review that I am writing, period. But this company deserves it. So here it goes, I love everything that this platform offers. I am able to invoice clients, set-up tasks or projects for clients, use forms to get client information. I basically automated majority of my business, overnight. Plus to top it all off, the entire design can be customized to fit my brand, I now have a progressive web app that my clients can download to their phone (android only). Unfortunately, I have been through alot of different apps so trust me I know the headach of going back and forth and paying a bunch of money to everyone. But now, I no longer need atleast 6 different apps that I was originally using, thanks to Suitedash
CONSAs stated before this app is the beast of software. So I cannot be upset that it has a little learning curve. To be honest, it is a little intimidating but I am not one to complain about learning something that will save me money and time down the line.
Reason for choosing SuiteDash
Price
Reasons for switching to SuiteDash
I was using way to many different softwares and was not able to streamline everything properly. Plus, when I started adding up the cost of each one the switch made perfect sense.
Rosendo
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
All-In-One Software
I just bought SuiteDash, so I am not too experienced with it. I like that I can automate many processes of my business which will allow me to work more on my marketing to bring in more clients.
PROSI am loving SuiteDash. In no particular order, the features I love about SuiteDash are intake forms, send invoices, accept payments, client subscriptions, multilingual, email marketing, custom domain, project management, customization, different levels of employees and clients, and file storage. I am slowly implementing SuiteDash under my own company, and I see that in due time, I will have more time to work on marketing. Thanks for such a great product! I highly recommend SuiteDash!
CONSWhat I like least about SuiteDash is the learning curve. I really don't mind that, but since I am a very busy person, it takes more time for me to implement it. I do realize that SuiteDash is extensive, and I was prepared with taking a while to learn. I am not worried about this though as I know I will get it done. I would also like to see a more robust CRM. It's important to keep track of my clients, and using a CRM is important. SuiteDash can also be a little techy if you don't know what you are doing. This could increase the learning curve, but really, it's such a great software! Again, thanks for such a great product!
Reason for choosing SuiteDash
I took a chance and bought it while it was featured on Appsumo. I have bought software on Appsumo before, but after using it for a while and seeing the potential for my business, I bought more codes on Appsumo. SuiteDash is the software on Appsumo that I have bought the most codes to get more features.
Vendor Response
Hi Rosendo, and thank you for your feedback! SuiteDash has a lot of features and we recognize that it can be overwhelming to get started. That's why we are now focusing on our "Simple Start Series" on our Youtube channel. You can join us here: https://www.youtube.com/c/Suitedash/
Replied September 2020
Darrin
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Robust features of several tools in one suite
I was looking for a dashboard alternative for clients other than the My-Account dashboard in Woocommerce. They have a nice roadmap and are constantly improving the service. White-labeling is great and lots of customization available to make it look the way you want. I come across issues and when I do I email them and they resolve it quickly. They seem to seriously take customer suggestions seriously. I'm super excited about what's to come and know it will only get better.
PROSSingle dashboard for clients to view/pay invoices and yes, recurring invoices using popular gateways like Stripe and Braintree. Great way to request files from clients who receive a link to upload the files without having to log in. Clients can approve or reject task items. Automation features are in the early stages but can see a lot of potential in this. The support is excellent! All issues are resolved quickly by their team.
CONSComing from more refined PM tools like Basecamp and Teamwork, the interface isn't as intuitive as it could be. The commenting system on tasks needs a lot of work. Task comments can easily be overlooked and not seen. Feels like too many clicks to get things done. Load times can feel a little slow at times.
Reason for choosing SuiteDash
Basecamp is freaking beautiful and probably the only one next to Teamwork that has an easy interface that clients actually like and want to use. All you get is a PM tool. SuiteDash has many other additions that make it more useful and more complete.
Reasons for switching to SuiteDash
Using Woocommerce Subscriptions to handle billing for services subscription. I wanted a better client area than the default My-Account section. To get something similar to SuiteDash it would require multiple plugins and also cost.
Vendor Response
Thank you for your feedback! Your suggestions will help make SuiteDash even better. Improving loading times and refining the functionalities of the platform are definitely on our list!
Replied August 2020
Ben
Internet, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
A very well-thought-out package.
We use Suitedash to organize remote teams, simplify our work flows and ultimately cover many of the challenges we face in administration, sales, marketing and organization. This way, numerous other applications become obsolete and things can be organized centrally. That’s really worth a lot.
PROSFor me it's the sheer range of functions that makes Suitedash stand out. I was especially pleased that the set-up is very easy thanks to extensive text and even video documentation. My Team now use many features on a daily basis: As a CRM, the software helps us to keep track of customer relations at a central point, to set up and manage appointments and ultimately increase customer loyalty and brand awareness. We will soon use the software as a client portal as well, which will give our customers a useful service tool to saves time (for them and for us). The Software can be whitelabled to a great extent right out of the box, and with a little additional CSS even larger customizations are possible (all strings can also be translated as well, which is great). My Team now shifted our project management to Suitedash since the time recording and billing functionalities come in quite handy - messaging, Kanban-Boards and file sharing with sufficient storage space are there as well. In Short: Because there are so many useful features, it's hard to tell which one stands out the most. Suitedash is just a well-thought-out overall package with lots of use cases for small to medium companies.
CONSSome features are currently still under development and are therefore not quite perfect. For example, subtasks cannot be moved yet. But I think the Suitesash team is keeping an eye on these little things and will fix them over time. The public roadmap also shows that the team is working hard on the product. So it's all good.
Reason for choosing SuiteDash
The fair pricing, the range of features and the friendly Suitedash-Team.
Reasons for switching to SuiteDash
The functional scope of Suitedash covers numerous individual applications. Therefore, it makes little sense to not bundle some of the most essential tasks with this suite.
Vendor Response
Hi Ben, and thank you for your feedback! We have even more great things on our updated roadmap, and have been working tirelessly to release new features all the time :)
Replied December 2020
Douglas
Design, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY