We've been working on Abak software since 2011 and find it's exactly what we need for our business. With what the basic program offered to the customization of the software, I have not run into any issues we were not able to accomplish with Abak. Installation was seamless and the knowledgeable training staff took steps to ensure I was comfortable working with the program before letting me go on my own. I really liked the homework portion of training, I felt it helped me retain the training very well. As a naval architect/marine engineering firm our needs differ from client to client, Abak listens to what I need and works very quickly to solve it or shows me how to accomplish it within the program. As the only administrative person I don't have a lot of time to spend learning new software and as a company looking to start with a new software we needed to have the software up and running immediately; which Abak did. I found Abak very easy to learn and my questions/needs solved within 24 or less hours. Starting with the basic implementation to where I am now becoming a 'Power User' the software is performing very much to my satisfaction. Abak was the only software I tested that gave me great customer service prior to the purchase and a year later they are still exceeding my expectations. I definitely recommend Abak.

Our organization uses ABAK to manage billing on a per consultant and per project basis. We have found it to effectively coordinate this work with invoicing.

Simple for users to monitor time spent on a project by project basis. Can integrate with expense accounts, and billings. Easy to get an overview of projects over any specified time scale.

The appearance of the software is dated, however it does not appear to impact the functionality. Grammar and spelling features are somewhat lacking compared to the available alternatives.

Overall the support we have received has been good and done on a timely manner until recently. It would be helpful if some of the reports could be customized for our specific needs without having to send a request to create the report that is needed.

Simple to use

Can't customize the reports to our specific needs/or is difficult to do so.

I'm an employee using this software. It's very structured and allows for my managers to properly segment a task into which I put time into. Use friendly.

The only lacking thing is the user interface design. Although all options appear to be there, I have to admit that the software seems a bit analog.

Abak has made our time tracking and reporting a dream come true in our office. This software is simple to use and easy to customize to suit any Company's needs.

Reporting

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