Paycepaid

RATING:

4.9

(7)
Overview

About Paycepaid

Paycepaid is a leading debt collection solution that empowers your business to manage your end to end collections cycle while providing your customers with a magnitude of payment options, avoiding awkward conversations and reducing financial stress and anxiety

Paycepaid Pricing

Paycepaid offers a free trial of 14 days.

Starting price: 

A$199.00 per month

Free trial: 

Available

Free version: 

Available

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Paycepaid Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

5

Most Helpful Reviews for Paycepaid

7 Reviews

User Profile

Vuong

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Amazing product!

The automation aspects of Paycepaid helped to reduce time spent on tasks which lead to customers paying quickly and consistently.

PROS

Very easy to set up and use which lead to automation of a lot of tedious tasks.

CONS

Can't really say there's any cons because customer service is always great. If I ran into any issues, they were very quick to respond and help resolve anything.

Adi

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

User Friendly

It has been smooth experience and fast integration.

PROS

We don't use XERO or MYOB, but we were able to use manual upload to get started, and the process was a lot simpler than I thought. They provide the templates and guide you through the steps. Once the invoices were loaded, it was a matter of minutes before everything was organised in the right category. Love the customisation and the ease to use.

CONS

It would've been nice if we didn't have to manually load data, but they are working on new integrations and features so we will continue to use for now

Vendor Response

Thanks a lot for the review - appreciate it

Replied April 2020

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Effective

Helps made debt collection straightforward, traceable, good follow up, organised.

PROS

Easy to use, made the process more straightforward

CONS

Room for more advanced features. Still a growing product

Vendor Response

Thanks for the feedback, we are just getting started and we are thrilled you are making the most out of our solution.

Replied March 2020

Chris

Accounting, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

PaycePaid has Revolutionised our invoicing process

Very professional company who offers excellent support through the initial implementation process and beyond!

PROS

- ease of use - flexibility We have had great feedback from cusromers who have advised us directly that this now saves them so much time. We no longer need to have that awkward conversation about reminding them to pay our invoices. PaycePaid does all this for us and more!

CONS

Nothing yet- completely digitalized our invoicing and collecting process

Vendor Response

Thanks for the review ,We truly appreicate your business!

Replied March 2020

Tom

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Great Software!

PROS

Very intuitive and easy to set up, with plenty of built-in flexibility. Really like the customisation and how seamless the entire process has been so far.

CONS

Not much so far, they have addressed every concerned I have had, built customisation just for my need. All good so far.

Vendor Response

Thank you so much for the review, greatly appreciated!

Replied March 2020

Fabian

Financial Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

Paycepaid

End to end recoveries functionality with the ability to customise actions and online support has meant that my time can be better spent elsewhere running and expanding my business.

PROS

Ease of use and the ability to customise actions depending on the strategy is a huge bonus.

CONS

Time will tell but at this stage Paycepaid has managed to meet my expectations.

Vendor Response

Appreciate the feedback!!

Replied March 2020

Cuong

Construction, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

C.Phung

We have a single view of all of our invoices, we have seen a reduction in our overdue invoices and our entire process is a lot more efficient.

PROS

The ability to customise the communications, from SMS, emails to IVR has been fantastic. The solution is almost entirely while-labelled, so we can continue to use our company branding.

CONS

Nothing so far, excited to see what feature they will launch next!

Vendor Response

Glad you are making the most out of the customisation!

Replied March 2020

7 Reviews