Roomex

RATING:

4.7

(71)

About Roomex

For businesses with a highly mobile workforce that need to travel domestically to fulfil their duties, Roomex provides a purpose-built platform to book every element of their travel plan. With a comprehensive tech solution backed by ‘above and beyond’ customer care, Roomex is an essential tool for mobile workforce businesses. The software provides access to global accommodation networks and also offers features such as expense management, travel spend management and analytics.

Roomex Pricing

Roomex is free to use for travel booking and reporting. Some charges may apply for expense management.

Free trial: 

Available

Free version: 

Available

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Roomex Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Roomex

1 - 5 of 71 Reviews

User Profile

Kris

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great product & fantastic support team

We've worked with Roomex over the last 4 years and it's been a great partnership, always supportive and simple to use.

PROS

- Easy to use product - Support team always helpful, knowledgeable and contactable - Changes to business easily replicated with Roomex - Booking confirmations to travellers work well

CONS

- Carbon footprint/emissions info would be useful - Official app

Reasons for switching to Roomex

Support team lacked knowledge, issues with payments of hotels

Jill

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Excellent service

it makes my life alot easier

PROS

Being able to book without always having to supply the credit card details makes booking alot quicker and easier. The fact that employees dont have to expense stays is hugely important. Roomex provides and simple platform where we can keep an eye on everyones spending on hotels, previously we would have to go through the expenses to check on trends.

CONS

nothing, really, except that you cant just put in a hotel name in the search bar, you have to put in the town and I might not always have been given that by the person booking.

Reason for choosing Roomex

It was simple and straight forward with no fees attached

Gary

Management Consulting, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Gary Armstrong

PROS

Easy to use- easy to book- overall i have had a good experience using it.

CONS

Sometimes there is many hotels unavailable and the prices differ from other sites

Neil

Building Materials, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

TP Colleague review

great experience, we recommend outside of the company.

PROS

Ease of use, decent prices and efficient.

CONS

There are no cons to using roomex. we are delighted with the platform

Sophie

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Roomex is a great, quick and efficient software!

Roomex makes travel bookings quick and easy and the account managers I have spoke to have been great and really helpful when I have needed them and also checked in regularly to see how we are getting on with the software.

PROS

I have used RoomEx for many years (at a previous business) and when travel started picking up where I work currently I knew we needed Roomex to make travel booking quick and easy. The dashboard is great and easy to use and I like that I can quickly get onto my bookings to make any amends if needed.

CONS

Roomex is great, my only slight gripe is i wish it saved my log in details so i didn't have to input my email address every time I access the site.

Reason for choosing Roomex

We chose Roomex as having used it previously we knew we would have no issues with the software.