Stax Bill
About Stax Bill
Stax Bill Pricing
Scale with complete confidence no matter where you are along your growth journey. Select the best plan for your business and start billing better. Starter: <$1m ARR agile-minded businesses looking to automate recurring invoicing and collections.$199 USD mo./billed annually Scale: $1m - $6m ARR and looking to streamline and scale revenue operations. $499 USD mo./billed annually Enterprise: Ideal for >$6m ARR businesses looking to optimize end-to-end operations flexibility, scalability & automation.
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Stax Bill
1 - 5 of 32 Reviews
Victoria
Verified reviewer
Architecture & Planning, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Small Business Best Friend
Great experience, and customer service is QUICK and stellar. I'd absolutely recommend Stax to any Small Business.
PROSI loved the ease of adding clients, customization, the ability to send straight to their emails, I loved tracking AP/AR - all of it was so, so user friendly. Stax Bill also has a function where they give you a huge "run down" of all trends, marketing sectors, & accomplishments over a week/month/year. Very helpful to visually see what's going on!
CONSSometimes invoice payment history before a certain date would just.. Vanish.
Reason for choosing Stax Bill
AP/AR capabilities within simultaneous project management.
Tony
Hospital & Health Care, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Fusebill Subscription Software
We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.
PROSOur company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.
CONSOne of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.
Reason for choosing Stax Bill
A more friendly user interface and we like the people and the CEO.
Reasons for switching to Stax Bill
To buy an off the shelf solution.
Vendor Response
We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.
Replied January 2021
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed November 2017
Need to change a product's price for all customers? Look elsewhere.
There are a lot of options for custom pricing for an individual subscription. Decent API, though limited in some odd ways (only certain major changes trigger events, others don't. SSO breaks standard login). They'll create some custom reports if a report is missing. They import data, just make sure that you're not live yet when they do it (they messed ours up when importing into live system). I think Fusebill is probably well suited to companies that need to bill a small number of clients with varying prices, discounts and terms. Too many customers, though, and manual updates become infeasible. A single, simple pricing structure won't be easy to update if you have a lot of customers.
CONSPrice is on the high side. Slow UI response at the end of the month, though improved somewhat in recent months. Complex UI required a lot of training for our employees to complete simple tasks. Frequent trivial UI updates require additional training. Reporting is not configurable and marginally useful. Cost based accounting isn't supported well. Previously there was a frequent issue with their Authorize.net gateway integration that would show payments in an "unknown" state without notifying us, leaving the customer account in a weird limbo state. We've wasted hours manually looking through customers to fix, and hours working to satisfy justifiably upset customers. Has since been fixed for the most part, but "unknown" payments still crop up sometimes. Currently our biggest problem with Fusebill is updating the price for a product in our subscriptions. We have a price change, and WE HAVE TO WRITE OUR OWN CUSTOM CODE TO CHANGE PRICES on all of our active subscriptions. The inactive ones? They'll have the wrong prices when we re-activate them. Instructions on the custom code to update our subscriptions were given to us 13 days after asking for instructions on changing prices. We never thought that price changes would be a missing feature for a recurring billing system. Hopefully this information is helpful to someone else. WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon
Vendor Response
Hi, Thank you for taking the time to post a review of Fusebill. At Fusebill we value all feedback from our customers, and we use it to constantly improve. Our Customer Experience team would like to connect with you to discuss your concerns as we strive to ensure the satisfaction of all of our customers. Please reach out to us by email or a phone call to Fusebill Support.
Replied November 2017
Isaac
Utilities, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Assertive Payment Processing Approach
Stax Bill is an impressive payment processing approach for enterprises.
PROSStax Bill makes the payment and the process of billing speedy and error free.
CONSStax Bill has attained all the accounting requirements for companies.
Ann
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Excellent Support, Excellent Team, and Ever Improving
Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.
PROSTheir support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.
CONSInvoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.
Vendor Response
Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill
Replied May 2019