Worksuite
About Worksuite
Worksuite Pricing
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Starting price:
$500.00 per month
Free trial:
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Free version:
Not Available
Most Helpful Reviews for Worksuite
1 - 5 of 89 Reviews
Jessica
Verified reviewer
Management Consulting, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Vital Tool for Our Business
Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.
PROSI really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.
CONSOne improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.
Vendor Response
Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call.
Replied August 2018
Anonymous
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Overall, the Shortlist team has exceeded my expectations! I look forward to my interactions w/ them.
-Effective process techniques for recruiting, onboarding, growing, and managing our network of partners -Enables our business to scale
PROS-The Shortlist software enables us to do our business and be successful -User interface (UI) is intuitive to use -Friendly and personable customer support, they want to help us grow (awesome!) -Open to accommodating and exploring our needs (e.g. updated search functionality based on our needs & feedback) -Shortlist team has the technical capabilities to support our industry-specific needs -Most of our users accept and fill out their profile in <24hrs of us sending the invitation (Indicates this process doesn't take too much of their time and is easy to work through)
CONSNot much to note here, but I'll get into the weeds so I can provide constructive feedback: The process for adding a partner to multiple groups can take a little more time than I would like. Besides that, setting up a partner profile takes a minimal amount of my time, which I value.
Vendor Response
Thank you for your review!
Replied October 2017
Ji
Online Media, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Confusing steps
It's improved some processes but is frustrating to use.
PROSWorksuite seemed like it was going to be a system to make it easier to onboard freelancers and contractors. It has eased the process a little bit by inviting the worker to provide information and upload documents directly, rather than another department requesting them by email.
CONSThe implementation is confusing and lacks transparency. A few times I have had to reach out to customer support for clarification on something that didn't make sense. The reply was that I had to do something unintuitive (copy and paste the freelancer or contractor's email address into some random text field) to move to the next step. So it feels like we still have some workaround to fix, despite having the tool for almost a year now. I also don't like that Worksuite has an air of "greater transparency" but when it comes to actually being able to see who is supposed to take the next step in an approval process for a new worker, I cannot.
Vendor Response
We're sorry you're finding some of the implementation steps confusing! Our team is always working on optimizations to make this a better experience for you. Would you be up for a discussion so we can learn more about the steps you're referring to, and improve the UX? Please feel free to contact support at worksuite dot com, or your dedicated account manager, and we will do everything we can to sort this out. Thanks for your honest feedback! We're glad to hear Worksuite has eased the process for automated freelancer onboarding.
Replied June 2023
Brigitta
Writing and Editing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2021
Goodbye manual work and spreadsheets, hello more time!
Goodbye manual work and spreadsheets! Worksuite helped us migrate our freelancers to a platform that made onboarding, project management and payments easily accessible. Since using Worksuite, we've been able to create more efficient processes
PROSPayments and the ease of communication with freelancers. We like how easy it is to chat with our freelancers!
CONSThe smallest/ minor inconveniences such as formatting, or having to press Shift + enter to go to the next line. Or, how you cannot format freelancers in alphabetical order in lists. Notifications - It would be great if we can customize the type of notifications we receive. For example, I get notified 3 times if something is "complete", first that it's marked as complete, then that a new payment is ready for review, then that the approval. It would also be great if we can do more with our reporting function.
Reason for choosing Worksuite
Great customized demo experience (thanks to the [SENSITIVE CONTENT]). I explained my pain points and he showed me the possibilities of Worksuite.
Joy
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Project Management for Contractors
We have enjoyed using Worksuite (previously Shortlist) for several years. Easy to use, great customer service.
PROSWorksuite is very easy to use from Onboarding to Invoice Payment.
CONSReporting. I would like to easily pull the information I need instead of having to filter a spreadsheet. I would like a report for the invoices paid on a certain date and have it be easily accessed for example.
Reason for choosing Worksuite
Easy to use, great customer service, fit our needs in a better way than other tools we tested.
Vendor Response
Thank you, Joy! We are working on more ways to sort, filter and report invoices as we speak. Stay tuned for new features. We greatly appreciate your feedback and continued partnership!
Replied August 2023