LeadDyno

RATING:

4.3

(127)

About LeadDyno

LeadDyno serves as a comprehensive affiliate tracking solution, enabling businesses to initiate referral programs for enhanced revenue, monitor marketing effectiveness, and interact with affiliates seamlessly through a unified platform. A centralized dashboard provides organizations with insights into visitors, leads, sales, conversions, clicks, and other marketing metrics. LeadDyno empowers businesses to send newsletters on current product offerings, with customizable follow-up email frequencies. Additionally, users can configure multi-level marketing campaigns to both reward and recruit affiliates. The platform seamlessly integrates with various third-party systems like Shopify, Stripe, BigCommerce, Mailchimp, PayPal, Cratejoy, and more. Available through monthly su...

LeadDyno Pricing

All plans are month-to-month and include a 30-day free trial (requires credit card).

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Affiliate Overview
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LeadDyno Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for LeadDyno

1 - 5 of 122 Reviews

User Profile

Mark

Verified reviewer

Information Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

GovDirections Review of LeadDyno

No issues.

PROS

LeadDyno is easy to implement and use. I particularly like the Stripe integration.

CONS

We have had a positive experience. So far we like all of the product.

Vendor Response

Thank you for your generous review of LeadDyno! We'd love to connect with you to understand your specific needs you have with your Stripe integration. Please check your email for more info!

Replied December 2021

Brittany

Retail, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2021

Great affiliate program

Experience has been very well compared to the previous software. Easy to set up and customer service is great.

PROS

This software is very easy to understand. The features are laid out in such a way that it makes setup and customizations extremely easy to do.

CONS

Our website traffic has been insufficiently tracked, but all has been handled by customer service - which is great! A wider selection of statistics would be nice, to truly understand how well the software is doing.

Reasons for switching to LeadDyno

Paid for software for two years and it never integrated with our website. Losing money for no service.

Vendor Response

Thank you for your kind review of LeadDyno! We'd love to connect with you to learn more about your affiliate stats needs. Please check your email for more info!

Replied December 2021

Miranda

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2019

DON'T EVEN CONSIDER USING THIS APP

When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.

PROS

I did not like anything because I could not get the thing to work EVER.

CONS

DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT. For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us.

Jeremy

Verified reviewer

Education Management

Used free trial

Review Source: GetApp

OVERALL RATING:

1

Reviewed March 2015

How NOT to train your sales staff

I am looking for an affiliate tracking software and someone suggested LeadDyno as an alternative to Ambassador. I asked for a comparison, and their answer was "We're cheaper and have customer support :)". A bit on the nose, but it fell apart after that! The rep didn't know anything about Ambassador and just sent me to a feature video. Then he started attacking them over and over again, even though he admitted he knew NOTHING about their product I suggested that attacking them wasn't going to get the sale and I just wanted a feature comparison chart. Now they are human and obviously had little sales training, so as a business owner, I thought it would be best if I let their Sales Director know. Here is where the one star comes in. His reaction was "Thanks Jeremy. If you have specific questions about LeadDyno please let me know." and "Sorry I don't have a chart handy for him to use, so that'd be my fault.". That was it! If my sales reps did this, I would be calling the client immediately to talk in person, thanking them for letting me know about needing to train my team more, and doing everything in my power to make sure this didn't blow up. I looked back at what I wrote to both of them and I was trying to calm THEM down. Then their CEO responded with several sentences giving excuses of why he thought the customer service was OK. Despite 4 emails, no one said "I'm sorry you had a bad customer experience", only blaming bad customers, high volume chats, with defensive posture and passive aggressive comments. They actually went so far as stating that they thought the customer service was fine!! I feel sad for the sales rep as it is obvious that the problem comes directly from the Co-owners.

Vendor Response

Unfortunately Jeremy verbally attacked a hardworking member of our support team right out of the gates on Live Chat. **** Jeremy: I recommend your team put together a features comparison page :) Our Chat Agent: Thanks for the feedback. Jeremy: No problem. I have done that to my competitors as well, so I know you just feel great about your product :) Our Chat Agent: We created LeadDyno because we tried them all ourselves and weren't happy. We were looking for an affiliate program for our sister company Jeremy: Dude you are so defensive!! **** Jeremy then wrote to me advising that I "immediately fire our support agent." Our Agent has been with us for over a year. He's outstanding. And it's not his fault he doesn't have a competitor comparison page. First, unlike Jeremy, we do not obsess over our competitors. We focus on making our product as good as it can be, based on the feedback we get from our own customers. In my 10+ years as a software entrepreneur, I've learned it's better to focus on making your own product better rather than obsessing over what competitors are doing. **** So, when I refused to fire our Agent: "Thanks Jeremy. If you have specific questions about LeadDyno please let me know." Jeremy then wrote to me: "The fact that you weren't willing to take responsibility for your team member's reaction shows that you need to seriously adjust how you do your training." However I had taken full responsibility for the conversation previously, when I wrote that it was my fault he didn't have a comparison page handy. **** Our CEO then wrote directly to Jeremy in an attempt to calm him down: "Hi Jeremy, Thanks for your feedback. We are constantly reviewing and rebalancing our sales messages, taking into account both effectiveness as well as the opportunity cost of dealing with “high maintenance” customers who, too often, end up consuming quite a few sales and support resources without generating enough corresponding revenue. You would not believe some of the people that our sales team ends up dealing with, particularly via the online chat channel. This ends up, of course, short changing our “good” customers, with slower response times and a noisier support environment, something we wish very much to minimize, to keep our support at a very high level. Looking at the original chat, I see a sequence that, in my mind, reasonably balances these competing desires given the information our sales person had available to them, but we will review this sequence, in particular, in our next sales meeting. Thank you for considering LeadDyno, Carson" **** To which Jeremy replied: "Wow, all you had to say is "I'm sorry", but instead you too are on the defensive, giving me excuses and defending him instead of a simple "thanks for the feedback, we will work on it." Your company has just earned a 1 star review as obviously both you and Brett are the cause of the poor sales training. Jeremy" **** Carson then replied: "You seem upset, Jeremy. Have we done anything to upset you? Thank you again for considering LeadDyno. Regards, Carson" We never heard back from Jeremy. He just went ahead and left this 1-star review.

Replied March 2015

User Profile

Tyler

Verified reviewer

Consumer Goods, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed December 2021

Great tool for growing your affiliate audience

Overall we were very happy with lead Dyno and even though we have switched to another product there are still some features we miss that lead dyno has that our new soft does not.

PROS

Lead dyno makes it easy to find and attract new affiliates and also makes it easy to pay them weekly through payapl.

CONS

Although its a great way to get started with growing your affiliate audience it may not be the best solution long term. We actually switched to wooly because it has more robust campaign management.

Reason for choosing LeadDyno

Lead dyno makes it easy to find and attract new affiliates and also makes it easy to pay them weekly through payapl.

Vendor Response

Thank you for your review of LeadDyno! We'd love to connect with you to understand your specific needs in a long terms solution. Please check your email for more info!

Replied December 2021