ManageEngine Mobile Device Manager Plus

RATING:

4.6

(701)

About ManageEngine Mobile Device Manager Plus

Empowering enterprises with the power of mobility, ManageEngine Mobile Device Manager Plus improves employee productivity by allowing teams to work across multiple devices without compromising security. As a mobile device management (MDM) solution, ManageEngine MDM provides 360 support for enterprise mobility by allowing IT administrators to manage app distribution, protect enterprise security, provide convenient access to an organization's email server, remotely distribute documents to mobile devices, and secure corporate-owned and private devices. Features include device management interfaces, remote access, app distribution and management, remote wipe functionality, user provisioning, high-risk detection, document distribution and updates, enterprise security tools...

ManageEngine Mobile Device Manager Plus Pricing

On-Premises and SaaS versions are available for ManageEngine Mobile Device Manager Plus. Pricing is based on the number of devices to be managed. Cloud Version: $2 per device, per month Monthly and Annual Subscription based pricing are available. On-premises: $15 per device, per year Annual Subscription and Perpetual Pricing models are available.

Starting price: 

$495.00 per year

Free trial: 

Available

Free version: 

Available

Manage Engine Mobile Device Manager Dashboard
Slide 1 of 4

ManageEngine Mobile Device Manager Plus Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ManageEngine Mobile Device Manager Plus

1 - 5 of 699 Reviews

Matthias

Transportation/Trucking/Railroad, 51 - 200 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2023

Great & inexpensive cloud-service for remotely updating devices.

User Profile

Ales

Verified reviewer

Computer & Network Security, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

All the usual features with an easy deployment

Has a very steep learning curve, hassle-free enrollment

PROS

Easy to useRapid deploymentLocal support from a partnerPossibility to request features directly from UI

CONS

Some features are somewhat "hidden" in different part of the systemSometimes the kiosk app on Android allows users to escape the kiosk mode (Android 7)Enrollment of devices can be a bit tricky when the device is stuck in "staged" mode

Reason for choosing ManageEngine Mobile Device Manager Plus

Flexibility, local support

Reasons for switching to ManageEngine Mobile Device Manager Plus

Easier deployment, fully functional out-of-the-box even with older devices

Vendor Response

Greetings from ManageEngine! Thank you for using our product! Our team is constantly working on improving the UI and we'll always strive to make your experience even better. Can you please elaborate on where you are facing issues with respect to enrollment? You can write to us at mdmcloud-support@manageengine.com

Replied September 2023

User Profile

Alberto

Verified reviewer

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed October 2018

ME MDM

With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.

PROS

Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.

CONS

Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.

Vendor Response

Hello Alberto, Greetings from ManageEngine! Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest. In case of future queries, you can mail us at mdmcloud-support@manageengine.com

Replied November 2018

Albert

Banking, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Functionality is Great and Easy to Use!

PROS

Great Product and Functionalities. It's easy to deploy endpoint policies and customer service is responsive and willing to listen and provide immediate solution/advice when facing issues.

CONS

Interface can be improved, I need to switch to different devices list to check the agent deployment status. I think it's a good thing if the devices and all their details are within a single page only.

Vendor Response

Greetings from ManageEngine! Thanks for using the product. You can view the consolidated details about the device in the Inventory tab. In case of future queries, you can write to us at mdmcloud-support@manageengine.com.

Replied March 2024

Janet

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed June 2022

Deployment of Android Devices

We are able to track out tablets remotely.

PROS

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

CONS

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.