About 10to8

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings.

Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data.

Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with cli...


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Supported Operating System(s):

Web browser (OS agnostic)

592 Reviews of 10to8

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(403)

403

4 stars

(164)

164

3 stars

(17)

17

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 592 results

September 2020

User Profile Picture

Laura from Andree Photography

Verified Reviewer

Company Size: 1 employee

Industry: Photography

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best choice for scheduling, hands down!

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pros

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Cons

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Reasons for Choosing 10to8

None of the other products had the choices and features that 10to8 offers. The free plan of 10to8 is simply enough for a small business to start scheduling online without an added cost!

Reasons for Switching to 10to8

The free plan has a lot more options on 10to8. Schedulicity does not have a free plan anymore.

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

September 2019

Easiest booking

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Reasons for Choosing 10to8

At this time, 10to8's feature set is stronger, although that may not be true in a few months.

October 2021

Emilia from Anne E. Roberts, MD

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

October 2021

Makes My Life Easier

Pros

This product is über user-friendly, and patients like it. Plus, 10to8 allows businesses to send a certain number of reminders each month for free. Their generosity in offering their service partially free has built customer loyalty from our business. The software works seamlessly and we have yet to experience any issues in the few months since we began using it. It has made patient reminders quick and effortless; I used to have to type out personalized reminders by hand daily, and it was a time-consuming hassle. Now, I no longer have to worry about the potential for typos when rushing through reminders at the end of the day. Plus, automated reminders are more professional. I would highly recommend this software; it has been a blessing to us.

Cons

We haven't experienced any issues with this software.

September 2020

Jacqueline from Yoga with Chiana

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

September 2020

Great Price, But Disappointing

I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.

Pros

The price is my favorite thing about 10to8.

Cons

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Reasons for Choosing 10to8

I chose 10to8 after testing many, many booking systems. I went with 10to8 because it was easy to set up and worked with PayPal.

Response from 10to8

Replied October 2020

Hi Jacqueline, Thank you for sharing your thoughts; Feedback from our customers, be it negative or positive, helps us improve. I'm sorry to hear that you've had some issues with 10to8. Recently, we faced some system errors that had been causing some delays. I apologize for the inconvenience this might have caused you. We've upgraded our systems and put even more enhanced solutions in place to deal with potential system difficulties. This will help eliminate glitches in the future. We'd love to hear your feature requests, as we're always keen to improve our software and delight our customers. You can share your requests via help@10to8.com or through the in-product widget. Thanks again for your feedback and help. Cheers, Anna from 10to8

August 2021

Simon from Visiospective

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

August 2021

Decent solution for health professional looking to automate appointments and calendar

So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.

Pros

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

Cons

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Reasons for Choosing 10to8

Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.