SuperSaaS Software


 

SuperSaaS offers a cloud-based online appointment scheduling tool suitable for businesses of all sizes. Features include integrations with existing websites and Facebook pages, reporting and analytics tools, calendar synchronization and more.

Users can customize page layouts and color schemes, branding and logos, automatic calendar sync settings, confirmation emails and text messages, waiting lists and forms. Access control options, integrated payment and credit options, vouchers and price rules can also be configured to meet user needs.

SuperSaaS is offered in various languages, and payment integrations include PayPal and Stripe. Integration modules for WordPress, Joomla and Drupal are available, and the schedule can also be used as a standalone web page. Calendar integrations include Google Calendar, Outlook and iCal.

Pricing is per user per month. A free version of the software is also available. Support is provided through an online knowledge base.  

 

SuperSaaS - Set reminders
 
  • SuperSaaS - Set reminders
    Set reminders
  • SuperSaaS - Configure pricing
    Configure pricing
  • SuperSaaS - Integrate calendar
    Integrate calendar
  • SuperSaaS - User permissions
    User permissions
  • SuperSaaS - Reporting
    Reporting
Supported Operating System(s):
Web browser (OS agnostic)

180 Reviews of SuperSaaS

Showing 1-20 of 180

 

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John from Centinela Youth Services
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Lots of flexibility for different needs/uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We wanted to bring semi-automated and self-serve elements to the process of informing a large group of volunteer mediators about upcoming mediations, indicating their availability, enabling the administrator to assign specific mediators to specific mediations, and providing them with notification and reminders of those assignments. We took awhile to customize the solution for our needs, a process that included an extensive beta test of the entire workflow and evaluating and incorporating the learning, before going live. The initial evaluation from the team is that the SuperSaas platform is definitely both saving staff time and adding efficiency and a sense of empowerment for our volunteers.

Pros

I really appreciate that SuperSaas effectively addresses scheduling for specific needs/use cases that aren't easy to manage with most other software products - and it does so much more simply and inexpensively than full-fledged CMS solutions, and with a significant amount of customization for your specific circumstances. Being able to customize an online scheduling program for needs ranging from managing signups for classes (whether for fee or free; with waiting list or not; with bookings to be approved automatically, or requiring admin review; etc.), to managing bookings for meeting or rehearsal rooms or other resources, along with a flexible suite of automated email/text confirmations and reminders, is a tremendous help and time saver. And, when we went live with our SuperSaas schedule, both our staff and volunteers gave it great reviews for ease of use and reliability. Finally, one of the greatest calling cards for the SuperSaas software is their support staff: they are excellent - responsive (by email), helpful and nice.

Cons

Because of the range of use cases served by SuperSaas, and the amount of customization available, there's a bit of a learning curve for the admins of a schedule to select the type of schedule that's right for them and get it setup to function the way they want, with all the customizations available. But, that's to be expected. The platform does a pretty good job of explaining what each feature is and how it works, and there are extensive support articles available which not only help answer some of those questions, but sometimes illuminate cool features/opportunities of which you hadn't been aware, but, if you're trying to do anything that's off-center from the software's primary use-cases or functionality, it can been a bit confusing. The good news is that the support team is available and very helpful.

Review Source: Capterra
 

Malcolm from Lydd Aero Club
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Users comments

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

No problems

Pros

Ease of use. Calender inserts. Time inserts.

Cons

Not possible to add prefilled fields in drop down lists to all fields

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: December 2018

December 2018

 

Hi Malcolm, The system should allow you to add as many drop down fields as you like using a custom form, and it's possible to pre-fill fields with information for your own back-end system. If you want to send a mail to support@supersaas.com to elaborate on the functionality you are missing I can add it to the feature quest list.

 

Theo from Club de baseball St-Laurent
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

SuperSaas Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has been useful in automating a task that our volunteers would otherwise do. Our limited number of volunteers are now able to work on other tasks.

Pros

It alleviates much of the work that would otherwise fall on our volunteers.

Cons

As an administrator, it is sometimes difficult to navigate.

Review Source: Capterra
 


November 2018

November 2018

Robust system for out of the box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We require multipiple people scheduling multiple tasks. It has to be online and accessible to the masses. So far Supersaas has been the answer.

Pros

Pretty flexible for out of the box.
Had a few questions and customer service was fast with response. Really happy so far. If you are looking for a calendar software to help manage your business this is it.

Cons

Tutorials are for about 3 different types of businesses so you have to figure out which category yours will fall into right at the beginning. A little trial and error but once you get the basics the rest comes together pretty fast.

Review Source: Capterra
 

Benjamin from Universiteit Antwerpen
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Handy software

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We now rent out our rooms online. Users can check if a room is available and book it online.

Pros

Everything can be set up online and implemented in your own website. All rooms/spaces can be adjusted to your needs for duration, pricing, opening hours and so on. You can create your own forms for optional information needed from users.

Cons

Setup needs a long time to get to know where you can find all the features.
Pricing is also based on number of appointments. In our case we have a lot of own appointments in our rooms which would induce a high cost without generating any income from external users.

Review Source: Capterra
 

Deborah from Off The Wall, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Great features and functionality - free for a small venture!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have three different business, each of which is managed by Supersaas. It enables me to let my clients manage their own appointments so that I don't have to manage appointments for 100+ people.

Pros

The features available with their free version - it's taken all the stress out of my client scheduling. I can accept PayPal payments right on the schedule so clients can pay for their appointment when they try to schedule it. Their customer service is very responsive.

Cons

I'd like to receive text notifications of appointment changes rather than email.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Dear Deborah,

Thank you for taking the time to share your review. We're happy to share that we do have the option to configure text notifications and you can find more information about setting up text notifications here: https://www.supersaas.com/info/doc/layout/appointment_notifications

We hope you have a great SuperSaaS experience. Please feel free to reach out to us in case of any issues, and I will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 

Kyle from HealthFitness
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

SuperSaaS Appointment Schedule

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Definitely worth looking into for any facility manager or operations professionals.

Pros

This software is great for any budget. There are so many options for functionality and features so that you never have to worry about the backend of scheduling rooms, courts, etc.

Cons

Has been a great experience using this software, we even purchase this software as they don’t take our credit card (AMEX).

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Hi Kyle,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

We do accept payments via credit card and PayPal and via AMEX in certain regions.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 


November 2018

November 2018

Scheduling Ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This scheduling software gives me an opportunity to offer our Service Providers a great deal of empowerment in determining their own work schedules.

Pros

This software is very quick to learn and easy to use both for me as an Administrator and for my employees as program users.

Cons

It seems as though my Service Providers fall off the authorized user list if they don't work for a semester. I have to check each semester to make sure all of my employees are still listed and add those back who have fallen off the list.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Dear Customer,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

You can easily configure the system to retain user data for upto an year. You can configure the system to store all user data for upto 1 year of non-activity and you can do so via "Usage Information" tab on your dashboard.

I hope this helps. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 


November 2018

November 2018

For the price (the free option and all of them) are exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Students can book confidentiality - its great, took a lot of admin type work away for me!!!!!

Pros

- the download feature and
- the way that you can change the layout, look and messaging

Cons

Ummm....... I guess that it doesn't come with themes like Windows desktop for appearance - you could still do something like that but it would take a lot more work

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Dear Customer,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

We've recently launched a new theme and you can update your system to the new theme via the "Layout Settings" tab on your dashboard. We're working on many more new themes and you will see them live in action very soon.vI hope this helps.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 

Dan from West Lafayette Parks & Recreation
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Nature Center Volunteer Sign-Up

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy for most people to use and saves me a great deal of time scheduling volunteers for specific work shifts.

Cons

Two volunteers still preferred to contact me directly to enter their specific work shift, rather than doing it themselves. This was not a big deal.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Hi Dan,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 

John from Litttle Stanion Village Association
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy Diary Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My Villaege Association recently had a Paypal problem which meant we had to close our acccount and open a new one. I wasn't sure how to transfer our subscrition but the help I got from SuoerSaaS was superb. Great customer service.

Pros

It provides a simple way to manage bookings and thr system is easy to navigate

Cons

I would like to be able to naviagte to a specicic future date more easily.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Hi John,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience and enjoying our customer support.

You can easily navigate to a future date by clicking on the date on the small calendar on the top of your schedule. I hope this helps. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 


November 2018

November 2018

Great value for money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm having an overall really good experience so far, it's pretty intuitive for users.
I had some technical issue regarding different time zones, I contacted the support and I was impressed by the level of assistance.
Being a free user and not a subscriber yet, I'd have expected to be sent a support page link, but Sneha Mittal went out of her way to help me figure out my issue.
I'm most likely gonna become a subscriber and share SuperSaas with my business partners!

Pros

It allows a good number of functions also with the free plan

Cons

It could be more intuitive and user friendly for the administrator

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Dear Customer,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

I will surely pass on your feedback to our development team. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 

Nicole from The Yoga Collective
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Longtime customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The low price, ease of use, fast customer service response time.

Cons

You cannot customize anything. They are slow to change anything about the software. Very few, if any upgrades.

Review Source: Capterra
 

Brad from Clifton College
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

SuperSaaS - simple and super!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use
Flexibility
Customer support

Cons

Very little!
Some text formatting is difficult

Review Source: Capterra
 

Adele from Dr. Adele Noll physical therapy
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Easy scheduling website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

People can manage their own schedule is the best experience with this program. I think the program is very user-friendly, you're able to make changes easily and get clear information on the reports.

Pros

Patients can manage their own schedule,
Relatively easy to sign patients up and manage the classes, easy to make changes if you need to cancel a class, very reliable, excellent customer service.

Cons

The biggest problem when working with a specific subscriber inorder to make changes you can't go directly back into their profile you have to keep going back to patient management, and then go into the account.

Review Source: Capterra
 

Irina from Amtira
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Easy to use. Excellent customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am happy, my clients are happy. Easy to use

Pros

Easy to use. I tested many of Software’s and this was the best.

Cons

There are some minor improvement changes required but there is a waiting list if many people will require the same then change will be done.

Review Source: Capterra
 

Ecaterina from Gymotion Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

A good choice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It s easy for me and my costumers to work With It.

Cons

That it doesn't have more options, like how many sessions does a client still have.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Thank you for the review. The system can show the remaining number of credits a user has, and if you set a maximum limit to the number of session it can show how many are left until that maximum is reached. Feel free to submit a feature request if you would like to see additional functionality beyond that.

 

Graham from Tenkara Grasshopper Media Services
Number of employees: 1 employee Employees number: 1 employee

November 2018

November 2018

Best Appointment scheduler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super SaaS is the best system I have found for my needs. Their support is above and beyond as well. The interface is extremely easy to understand and use.

Cons

I still have not found anything tho dislike at this time.

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Hi Graham,

Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.

Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.

Kind Regards

Sneha Mittal

Marketing and Customer Service Manager

 


November 2018

November 2018

Good stuff

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

wonderful easy of use scheduling system

Pros

-easy of use also for not so computer-able population
-many features included

Cons

-time granularity only for 30mins
-length of some fields not sufficient

Review Source: Capterra

  Response: SuperSaaS, SuperSaaS

Date: November 2018

November 2018

 

Thank you for the review. SuperSaaS can actually handle time granularity besides 30 minutes, like 10, 15 or 20 minute intervals. What's more, with so-called "start time constraints" you can actually define custom intervals of irregular sizes. Feel free to email support to ask for detailed instructions.

 

Irina from Vitality Studio
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

I do not want to imagine how it would be without him :)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

has greatly relieved my work and freed my time to interact with clients

Pros

easy to use even by people who are not good at programming

Cons

the design is a bit "spartan", I would like a more attractive design.

Review Source: Capterra