Overall an excellent experience right from onboarding to management and implementation of new features. the team is very approachable.

There are heaps of features we love about this software, Easy to use and train, easy to manage, can be used on the go, has a free client app, the cost is one of the most affordable in the market, no hidden costs, has got free on-call support which most of the other software lack.

few additional reports that we have communicated to the team already.

The software is easy to use, training staff is easy with support videos. The support staff is approachable and they even customize the software for the company. Lots of features with a simple, yet powerful interface.

Few new functions which we have informed the team and they are happy to add them for us.

My overall experience with supportmate has been excellent. They are quick to get back which we really need on a busy schedule and they take feedback and are always looking to update the system to be more effective and user friendly.

I like the simple, effective and efficient layout that supportmate provides.

I would suggest a timetable option for the support coordination.

Great from start to finish. Their team are great at helping us implement the software and ease of use is fantastic.

The ease of use and adaptability to the industry is second to none.

There are new features being developed every day (as with most softwares) and we just wish they were all here now!