ZealSchedule

RATING:

4.3

(3)
Overview

About ZealSchedule

ZealSchedule is an appointment scheduling solution that helps fitness centers, healthcare facilities, pet clinics and yoga studios manage appointments, leads, custom web pages and more. Managers can provide role-based access to employees for scheduling appointments using built-in calendars. Features of ZealSchedule include automated reminders, data import/export, reporting, custom templates and more. The application provides a reporting module, which allows businesses to generate campaign reports and gain insights into customer activities. Additionally, it lets employees accept booking payments through various external gateways and methods including debit or credit cards. ZealSchedule enables users to connect the system with various third-party applications su...

ZealSchedule Pricing

ZealSchedule offers a 7-day free trial for new users, after which the software is available across 4 pricing tiers, details of which are outlined below – Muffin – Available to users for free Cupcake – $19/month Pastry – $49/month Cake – Please contact Zeal Works Technologies directly for pricing information.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

ZealSchedule appointment scheduling
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ZealSchedule Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for ZealSchedule

3 Reviews

Louie

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

ZealSchedule was great

Very happy with ZealSchedule

PROS

The customer service is excellent, I ran into so many issues trying to find a scheduling system that would work for my 24-hour business. ZealSchedule helped me go from start to finish to using their system to fit into our companies schedule.

CONS

Nothing at all! The backend and frontend work great and it runs on our website perfect.

Reasons for switching to ZealSchedule

They could not support the type of scheduling we needed, ZealSchedule was able to work with me and develop an awesome system that we love.

LUCIA

Hospital & Health Care, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great for getting all organized

It has been great, the Zeal Team has been amazing with me. Always looking forward to help whenever I need it.

PROS

The syncing of everything you need for your business to run smoothly

CONS

Im not having enough customers for the amount I'm paying right now.

David

Information Technology and Services, 1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2021

All around awful

I used ZealSchedule briefly to let customers book appointments for my business through my website. I purchased a monthly subscription before switch to Square's much more robust and convenient scheduling solution. I have attempted several times to contact someone at ZealSchedule to cancel my subscription as the site does not offer a way for customers to cancel their own subscriptions but after many emails and calls have still not heard from person one while I continued to get billed monthly. Just stay away.

PROS

Relatively easy to integrate booking widget into website.

CONS

Not very flexible and requires integrating with a third-party payment app. You're much better off using Square's scheduling platform.

Vendor Response

Hi David, First of all, Thank you for choosing Zealschedule in past. We don't take a dime from our customers without customer satisfaction and actual usage. I'm so sorry that I've not personally followed you up after the subscription was made. After reading the Captera review and checking your site, We came to know that you've moved on to Square which is a potential loss for us and we lost to our competitor directly. I've refunded your last subscription amount and refunded your initial subscription without any strings attached to it. The best part of ZealSchedule is customer support and customization as per customer needs (That's how we won few initial customers) which I feel We've failed as a team today to deliver you the value which you paid up for. Let me know if you have any questions and I'm available over email and phone call anytime in the EST timezone.

Replied April 2021