Botpress
About Botpress
Botpress Pricing
Pay-as-you-go pricing. Start for free and customize your subscription plan as your usage grows.
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Botpress
1 - 5 of 30 Reviews
Carolyn
Verified reviewer
Computer Software, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
World-Class Bot Building Platform
Botpress is a great platform with a strong community of developers around the world that are welcoming and open to sharing their time, resources, and elevating best practices among bot builders.
PROSBotpress offers an economical and code-friendly low-code platform that allows for a range of user skill and experience to begin building scalable applications quickly.
CONSAmbiguity on feature releases / project update timelines. They're certainly not the only company that ships features without a schedule posted to the public, but it's always nice to have a know in advance when new bells and whistles are coming!
Reason for choosing Botpress
I wanted a low-code platform that didn't abstract away the coding element entirely and still retained enough of a robust developer toolkit that it can be built upon and scaled up gradually or rapidly.
Artemio
Telecommunications, 10,000+ employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2020
Exceptional conversational AI software
We are working in a help desk solution for our field workers support
PROS1. It's open source 2. Botpress hass a community forum for support 3. Botpress SDK is help you to develop robust apps and with more functionalities
CONSWe still are testing this solution and not yet have cons arguments
Reason for choosing Botpress
We believe in open source software, the develop curve is very shortly and we think that integrate this solution with our BPM, that is open source too, will are very simple
Vendor Response
Hi Artemio, thanks for taking the time to review Botpress. I am glad to hear your positive experience and I am looking forward to seeing you benefiting from a conversational ai platform. Best, Marc
Replied April 2020
Amit
Computer Software, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2020
Amit’s review
Ease of usage Ui flow design Nlp processing
CONSCustomization Add custom widgets and hooks
Vendor Response
Hi Amit, first, I want to thank you for reviewing Botpress. It's greatly appreciated. I'd love to get the chance to pick your brain on custom widgets and hooks. If I get a better understanding of your use case, I can bring this up in a product meeting. You can also create a ticket on our Github project since we are open-source. Best, Marc
Replied April 2020
Cesar Augusto
Computer & Network Security, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Chatbot Creation with Artificial Intelligence
Overall, it's interesting and satisfying; it helps spark the imagination to create interesting bots.
PROSEasy of use and development of natural language bots
CONSAt first, it's a bit difficult to understand the interface
Reason for choosing Botpress
I looked at several options, and this one seemed the most interesting to me.
Abhishek Raj
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
An excellent Bot framework that can be deployed totally on premise.
I have evaluated a dozen other chatbot frameworks but choose to go with Botpress. One of the main things which I like about Botpress is that it can be deployed on-prem and none of the data leaves your organization. It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.
CONSThere is a learning curve to it. The documentation/blog can be improved to help customers stay motivated.
Reason for choosing Botpress
I used Botpress over the other alternatives because of their out of the box support for ceratin modules like HITL, Analytics, State Management, Test framework, CSM and most importantly the on prem solution.
Vendor Response
Hi Abhishek, thanks for reviewing Botpress and for bringing up the learning curve of our product. We've recently hired great talents to improve the experience. We are also putting more effort into content creation to help the community use Botpress to its fullest potential. Cheers!
Replied March 2020
