CCC ONE
About CCC ONE
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Most Helpful Reviews for CCC ONE
1 - 5 of 27 Reviews
Jose
1 employee
Used more than 2 years
OVERALL RATING:
4
Reviewed May 2021
A Robust All in One Solution For Your Repair Facility
Rob
Verified reviewer
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
CCC ONE and the IA connection
My overall experience has been both pleasant and positive! As I mentioned earlier, this program is the more widely used program in the collision industry. It has helped facilitate my marketing efforts solely because of this factor. It has also saved me a ton of time in pure estimate matching alone! I immediately experienced an increase in claims volume once I incorporated CCC ONE into the daily routine. I definitely encourage anybody that is on the fence about obtaining this software to go for it!
PROSI first learned and used CCC ONE when I began working in the collision industry as a rookie estimator over 10years ago. It was easy to learn and use then and the trend continues! I left the body shop scene and became an IA a few years later. After struggling with alternative software I made the switch to CCC ONE and I have to admit that it is the most widely used and most common software in this industry. This is my absolute favorite part of the software! I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current. Lastly, the assistance I get from tech support is top notch. Keep up the good work CCC ONE!
CONSThere aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing. More than half of the time it does not populate any recycled parts for units I am writing even though they are common units, and common parts. This feature, when available, saves me a lot of time! At times, it will do an RPS search for items that do not qualify, such as a quarter panel clear protector which is a one-time use part (adhesive). Lastly, the program does a lot of 'thinking' when switching between screens and such. This however, may be related to my CPU and not the software specifically.
Megan
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
CCC review
CCC ONE is listening to their customers and seem to be developing and improving products.
PROSIntegrates easily with Quickbooks and other third party providers. There are many reports available to assist in better business practices.
CONSProduction schedule needs to improvement to assist high production facilities.Does not have a line item mapping feature that captures select words and codes appropriately, wording has to match 100%, which allows for a lot of human error.
Reason for choosing CCC ONE
CCC ONE has more partners.
Alex
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2022
Honesty is the best policy.
It is a requirement by many DRP's, which is why we have the software.
PROSBuilding an estimate is overall straight forward.
CONSOften find that newer vehicles (Current year or following) are not recognized in the system. Ease of locating additional operations is non-existent. When diagrams are shown, they should be interactive (Ex: clicking on a part diagram, should expand that part/make it larger and give the parts description and/or part number).
Reason for choosing CCC ONE
Requirement by DRP's
Stefanie
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
CCC ONE There is no comparing WANT TO GROW WANT TO HAVE EVERYTHING IN ONE PLACE?
I love it. One of the best programs I have worked with in any industry. Maybe , if you did one thing….and yes I am about to sound like a girl: personalization of colors and screen in some way?
PROSIt is a true all in one for the industry. The only thing I don’t use it for is payroll, You. And see images, all interactions of parts and notes. Any communications with insurance and customer…..even your insurance payments! If you can afford it, there is no comparison. And it is worth every penny. It is highly sophisticated and I cannot stress this enough a true All in One .
CONSThe only issue I ever have is employees not utilizing correctly. Logging in and leaving names under a different person or not getting delivery page uploaded. But that’s a on the house side, training issue.