Deque

RATING:

4.7

(29)

About Deque

Digital accessibility isn’t just a legal requirement, it’s a business driver. Deque’s industry-leading tool suite makes digital accessibility more automated and more sustainable from end to end. Deque’s tool suite is trusted by the world’s largest and most complex government and business organizations. From addressing immediate legal compliance to building an accessibility center of excellence, Deque knows how to make it work for everyone on your team. Deque tools and services support real-world applications, without requiring accessibility expertise to get started. From design through production, shifting accessibility left makes compliance faster, more efficient, and less expensive. Deque’s industry-leading axe suite is trusted by the world’s most heavily regulated o...

Deque Pricing

Starting price: 

$27,000.00 per year

Free trial: 

Available

Free version: 

Available

axe DevTools Welcome Page
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Deque Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Deque

1 - 5 of 29 Reviews

Anonymous

10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2023

Becoming an Accessibility Pro with Deque

PROS

Our department creates documents in MS office suite and Adobe CC. I'm currently working my way through the Deque University courses for Document Accessibility.Courses are laid out in bite-sized engaging videos with captioning. Cool features: it keeps my place when I leave off on a lesson, and issues certificates on completion. There are also training units for IAAP Certification!Our entire team uses the free Colour Contrast Analyser too.

CONS

I need to explore more of the tools to answer this. I have not found any cons.

Jessica

Higher Education, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Web accessibility for all

I love Deque - we utilize them for accessibility training on campus. Not only do they have a lot of knowledge they share in their trainings, but the amount of FREE virtual trainings that are offered is impressive. I have been participating in many of these and I always take away some good nugget of information. Their presenters are very responsive and active during the presentations but also after the fact in their slack channel. It's nice to have a knowledgeable community available when you aren't quite sure or need to knock and idea around. :)

PROS

We recently purchased the Axe Dev Pro Tools to run audits and remediate our web properties within our department. The browser extension itself makes it so simple to run through an audit and minimal technical understanding of accessibility is necessary - therefore the testing can easily be completed by student staff or other non-technical partners and then handed off to technical staff to do the remediations. Beyond the ease of use, the ability to save reports has helped us supply necessary metrics to compliance teams.

CONS

There is a slight learning curve when you first use the browser extension for tests. It was not prohibitive by any means and the benefits far outweigh the time spent to learn. No different than any other new software that you might have to learn to use.

Reason for choosing Deque

We have other programs/extensions that we use in addition to Deque, but the browser extension for the Dev Pro Tools is what really sold me. The other tools will identify the issues, but there is very little explanation beyond that and a solid understanding of accessibility guidelines is required to decipher the output. The Deque tool is great because it will ask non-technical questions and guide you through to uncover the issues, then in addition give some sort of explanation as well as level of impact. This approach gives a very cohesive look at all of the issues and helps to support an argument for prioritization of each in our remediation journey.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2023

Deque Review

PROS

Guided testing feature plus automated testing.

CONS

Issues exporting could be better, along with a dashboard interface for saved reports.

Tina

Insurance, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Deque's Axe Suite of Tools

Our team has used a handful of Deque's tools such as Axe Auditor, Monitor for scanning and monitoring websites , and Axe Devtools (both browser extension and within the dev CI/CD pipeline).

PROS

Auditor - very comprehensive and detailed write-up of WCAG test cases ; easy for non-accessibility folks to perform a11y testing to catch low-hanging fruits Monitor - easy to set up; easy to produce accessibility reports

CONS

Auditor - not compatible with JIRA.. not able to export bugs found to JIRA which our projects use for bug tracking ; would be nice to get specific test cases for mobile and PDFMonitor - many false positives or "needs review".. hopefully AI technology will improve to eliminate need for human verification ; able to scan SPA or multistep flows but requires someone who is technical.. hopefully in future, there will be easier option for non-technical folks to set up SPA/multistep pages; only Axe Devtools - does not support Salesforce platform

Vendor Response

Thank you for your review. We completely understand the need to be able to get the issues into JIRA. At the moment, axe Products allow you to export the issues into csv format that can be imported into your JIRA instance through JIRA's issue upload function. Our teams are exploring other options. We are constantly improving our AI capabilities to provide better guidance on items that are currently marked as 'Needs Review'. If you are finding any false positives, please let us know via a message to the helpdesk for us to address.

Replied February 2023

Meg

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Deque knows their Accessibility

Deque is an outstanding company. They understand web accessibility and are very supportive with the communities offering so much. I can't speak enough about AxeCon, they are amazing.

PROS

love that the Axe product is available for free. There's so much you can do with it. I had the opportunity for a year to use the paid version and would like to again, but it hard selling management when they don't have the budget. So I make do with the free extension.

CONS

Would be really nice if there was some sort of app in the mobile world that could test mobile apps like the web extension does for web applications.

Vendor Response

Thanks so much Meg for your kind words and feedback. Axe DevTools does include native mobile testing tools as well. This is only available as a paid product today.

Replied January 2023