Boulevard
About Boulevard
Awards and Recognition
Boulevard Pricing
Boulevard is available across three pricing models, details of which are outlined below: Essentials - $195/month ($175/month for annual payment) Premier - $325/month ($295/month for annual payment) Prestige - $455/month ($410/month for annual payment) Enterprise - Contact Boulevard for pricing details.
Starting price:
$175.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Boulevard
1 - 5 of 277 Reviews
Megan
Consumer Services, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed July 2023
Boulevard Saved Our Business
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Best POS Software!
Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet!
PROSBoulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I
CONSSome of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s).
Reasons for switching to Boulevard
Shortcuts was outdated, slow & problematic. On Saturdays (the busiest day of the week), the server computer that would host all data, could potentially go down. You would then be stuck performing offline transactions & having to complete transactions twice!
Dawn
Consumer Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great Decision
BLVD has been key in our growth. It’s simplified our cash wrap experience, made reporting more accurate and simplified the inventory process. My managers have easy access to the info they need while limiting other employees access. It’s made Gift Card tracking & purchasing simple as well.
PROSThe reporting is detailed and easy to navigate. We switched from a small business software to BLVD which is salon/spa specific and it was a very smooth transition. The customer service is great as they have always helped immediately with any challenges and questions we have had.
CONSWe have several service providers who belong to multiple departments (ie nails & skin) and being able to select which services they provide on a daily basis based on room/station availability would be so helpful. It would give us better utilization of stations because the resource feature isn’t reliable. Resources default and overbook without warning when scheduling in house.
Reason for choosing Boulevard
I found BLVD on IG and I liked the vibe and image of the company. They were current and modern with an extremely professional look compared to so many other salon booking platforms.
Reasons for switching to Boulevard
The software wasn’t spa specific and made several areas of business very difficult to navigate.
Kitae
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2022
If you like to pay through the eyes for expensive software that isn't very intuitive, by all means
Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling.
PROSIt is generally easy to learn out of the box, however there is definitely learning involved.
CONSThe POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The
Reason for choosing Boulevard
They had a good sales pitch and the sales guy did a good job of putting his hook into me. Also, I finally got too fed up with Booker's glitches.
Reasons for switching to Boulevard
Booker was good, but ever since they got acquired by MindBody, it has been the bastard step-child acquisition that no one cares about. Full of glitches and down all the time.
Ken
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Amazing Booking Software and Merchant Services!!!
Amazing onboarding team! The data migration was fast and painless. We had training videos and one on one sessions to learn the platform and when it was launch day, customer service and help chat provided help real time. Our clients love boulevard and appreciate the intuitive features applied to their profile such as timing and pricing specific to them. We have had only 1 slow down in 6 months and it did not effect functionality and was fixed within 2 hours.If you have a suggestion or idea, you are able to put in a formal request and these sometimes come into effect.
PROSAmazing onboarding team! The data migration was fast and painless. We had training videos and one on one sessions to learn the platform and when it was launch day, customer service and help chat provided help real time. Now we have all new employees watch the training videos when onboarding and they are big fans of the help chat.We also love the online booking system and waitlist. We can easily fill gaps in our schedule with the waitlist featureThe software is modern, functional, and user friendly.
CONSThe client is unable to modify or view their upcoming reservations without contacting the business. This can lead to duplicate bookings. Also, there is no feature with credit card processing to add a credit card fee per transaction.
Reason for choosing Boulevard
It is more functional for a hair salon and had more competitive merchant services options.
Reasons for switching to Boulevard
To avoid system crashes, to streamline our booking system, and to have better customer service