BasicOps
About BasicOps
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Most Helpful Reviews for BasicOps
1 - 5 of 85 Reviews
Gratsiela
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Good way to plan the tasks and most important good way to communicate with your coworkers.
Overall my team is extremly happy with it. As I mentioned above it provided us with the flexibility we needed also the shared space of discutions and notes is something that we love!
PROSThe software is relatively simple and offers good onboarding with detailed videos that were provided on YouTube. I loved the fact that you can structure the tasks the way you like and after estimation you can see a visual representation in the calendar tab, personally that helps me a lot. Another thing I like is that you can download the application on your phone and be always up to date with the progress of your team. The product offers good integrations with your email and even storage places such as DropBox. Once you connect your email the events are going to be exported in the 'Feed' section and that is extremely helpful. The project is perfectly suitable for big but also small companies like Startup Central, because it is easier to organize the tasks in projects for the different departments.
CONS1.What annoys me is that the application on the phone logs you out after shord period of time. 2.Personally, I am experiencing difficulties using the 'calendar' tab and connecting the tasks such as which one is sequance of the other. 3.The autocorrect/red underlining in the text areas is disabled, so if you make a mistake such as 'relavitely' does not get underlined in red and you can completely miss it out!
Reasons for switching to BasicOps
In Planner you lack a lot of functinolities that BasicOps provides such as: 1. Better overview and structure over the tasks 2. Better interaction between the responsible people assigned to the tasks – discussion tab/attach files/estimate. 3. After taking on a big task – can be separated on small tasks each of the small tasks have their own ‘space’ for discussions or attached files. 4. Now each action is being logged in the ‘Feed’ and the whole team can see how each one of us progress with their own tasks. 5. We can add external team (such as the board members).
Vendor Response
Thank you so much! We're happy to hear you enjoy BasicOps as much as we do! We'll be sure to pass your feedback along to our team to ensure BasicOps functions exactly how you want it to!
Replied July 2021
Zoel
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2023
BasicOps, an alternative to help aid your to-do list.
It's an ok experience overall. I won't say that I am disappointed because it allowed my team to manage tasks and assign tasks easiers. But we are not getting anything much more.
PROSBasicOps allows the administrative team to assign tasks and create specific projects for those tasks. It does allow the team to have a little more clarity upon what tasks are being tackled and how far along the task is taking. It also allows communication for the team to know what is happening and communicate clearly.
CONSIt does not allow the team to have real clarity about the progress and status of a project. It does allow the team to get tasks assigned for a specific project but not much is provided than that. It also does not provide a time line for the team, this has to be management externally. And the thing I also disliked is the fact that the tasks disappears once they have been finished. You don't have a way to see historical tasks.
Reason for choosing BasicOps
Because of the price.
Reasons for switching to BasicOps
Because it were under the impression that BasicOps was a more cost-effective option for what we wanted but it didn't turn out to be the case.
Dana
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2023
I wish it was easier to use
Ultimately, we weren't able to get it to work for us. We still have it on the back burner for now, but until we have the time to figure it out better, we are going back to google docs.
PROSI like the concept. KNowing everything that needs to be done and who is doing it is helpful.
CONSI think that Basic Ops has the capability of being amazing, however it wasn't quite as intuitive as we needed it to be. Either that, or the set up wasn't easy enough. Either way, we all just kind of ended up pretty confused.
Cindy
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Keeps everyone in the loop.
We are having a great experience using BasicOps. It always works as expected and rarely do we need to call tech support.
PROSBasicOps is working great for our small in-house marketing team. The majority of new projects come in thru email. With BasisOps integration, projects are easy to create and tasks are quick and to assign. It keeps everyone on track until project completion.
CONSI wish that it retained my Filter and Sort preferences so I would not have to reselect every day. I would like to click to view Excel or Word files without having to download them. Similar to how it handles jpg and png files. Does BasicOps offer training? These may be current features that I am not aware of.
Reason for choosing BasicOps
The cost was more in line with my needs for a small team.
Reasons for switching to BasicOps
BasicOps offered more features.
Vendor Response
Thank you so much! We're all about helping both small & large businesses stay organized and efficient!
Replied July 2021
Patricia
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2021
Outstanding software! Couldn't do without it.
Love it!!!!!
PROSLove that I can put all my task so I can manage them, love that I can date them and move them based on priority. I also like the projects which we use quite a bit. I also like that you can save documents within a task.
CONSI wish I could put a time on a task. I also wish that when you create a task it would time stamp it.
Reason for choosing BasicOps
Worked so well with all the different task we have.
Vendor Response
Thanks for the review! We know that keeping projects organized with dates, deadlines, and priorities helps all teams be successful!
Replied July 2021